17
Service
The Micro Current Device has no parts you can fix. Do not try to repair it. If the
Micro Current Device requires service, please contact the selling retailer or Pretika
Corporation. All returned units to the manufacturer for repair, including Warranty
repair and Out-Of-Warranty repair, must include the following:
• During Warranty Period with Proof of Purchase (store receipt)
• RMA Number: Should your product become defective during the warranty period,
call Pretika Corporation’s customer service team
at (949) 481-8818 to request an RMA number.
Package the item securely and return it prepaid/insured – along with proof of
purchase to:
Pretika
Corporation
Warranty Repair Department
12215 Holly Street
Riverside, CA 92509
To insure prompt repair, provide complete, legible name, address and phone number
information, RMA number and a note indicating the nature of the product defect
and a copy of the original invoice issued for purchase of the unit. We will Repair
or Replace (at our sole discretion) product at no charge. Ship unit to the manufacturer
in the original container with all accessories and information as required above.
Outside Warranty Period
Should your product become defective outside the warranty period– or you do not
have store receipt, package the item securely and return it prepaid/insured along
with a check or money order payable to Pretika Corporation in the amount of $40.00
to cover handling and postage charges and we will send a replacement unit.
Any damage caused by non-original packaging may render the warranty null
and void. Any services to these units shall be performed only by a Service
Technician certified by Pretika Corporation.
