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Prestigio Signore 152, Technical & Service Manual

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Prestigio Signore 152 Technical & Service Manual Download Page 93

NOTE: 

If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 

Problems” on page 86.

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS 
Setup Utility is set to Enabled.
Device driver
Device cable
Device
Main Board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.
Keyboard
Main Board

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
Main Board

Modem-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

modem board
Main Board

LAN-Related Symptoms

Symptom / Error

Action in Sequence

Internal LAN does not work correctly.

LAN board
Main Board

Wireless LAN-Related Symptoms

Symptom / Error

Action in Sequence

Internal wireless LAN does not work correctly.

right or left antenna kits
wireless LAN board
Main Board

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

TECHNICAL SERVICE MANUAL

Prestigio Signore 152

85

Summary of Contents for Signore 152

Page 1: ...PRESTIGIO SIGNORE 152 TECHNICAL SERVICE MANUAL ...

Page 2: ...Service Guide PART NO 49 42W01 Z01 PRINTED IN TAIWAN ...

Page 3: ...II Revision History Please refer to the table below for the updates made on OpenBook 1846 service guide Date Chapter Updates ...

Page 4: ...ressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Wistron Corporation software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Wistron Corporation its distributor or its dealer assumes the entire cost of all nec...

Page 5: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...S will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the ...

Page 7: ...on 31 Primary Master 32 Secondary Master 33 OnBoard Device Configuration 34 System Security 35 Boot Options 39 Exit Setup 40 BIOS Flash Utility 41 System Utility Diskette 42 System Diagnostic Diskette 43 Running PQA Diagnostics Program 44 Chapter 3 Machine Disassembly and Replacement 47 General Information 48 Before You Begin 48 Disassembly Procedure Flowchart 49 Removing the Battery Pack 51 Remov...

Page 8: ...emoving the I O Port bracket 70 Chapter 4 Troubleshooting 73 System Check Procedures 74 External Diskette Drive Check 74 External CD DVD ROM Drive Check 74 Keyboard or Auxiliary Input Device Check 74 Memory Check 75 Power System Check 75 Touchpad Check 76 Phoenix BIOS Error Code Messages 77 Power On Self Test POST Error Message 80 Index of Error Messages 80 Index of Symptom to FRU Error Message 82...

Page 9: ...eous LCD and CRT display Multimedia T Built in AC97 audio subsystem T Built in dual stereo speakers T Internal removable optical drive CD ROM CD RW or DVD CD RW combo T Support S PDIF digital audio output Connectivity T High speed fax data modem port T Onboard PCI 10 100 Mbps LAN support T PS 2 keyboard keypad interface T USB Universal Serial Bus ports T IEEE 1394 port Human centric design and erg...

Page 10: ...M Hz M uTIOL66M Hz 16bits 533M Bs PC IBus 33M Hz 1394 14 1 15 LPCBus 33M Hz W R TC TouchPad InternalKB ICS ICS952004AG DDRBUF ICS93722 SiS650 Therm al G768D Prim aryEIDE HDDATA100 SIS 302LV TV SecondaryEIDE CD ROM COM BO 1394 conn LPCROM STM 50LPW 040 PLCC32 DebugPort SIO NS87392 PS 2 Floppy ParallelPort SerialPort LCD DDR 2 DDR 2 SLOTA B PowerSwitch TPS2223D B CODEC Cirruslogic CS4299 XQ RJ11 LIN...

Page 11: ...ummy 7 S Video Connector 23 Keyboard Connector 8 External Display Port 24 Secondary IDE Connector 9 Inverter Connector 25 Primary IDE Connector 10 Mini PCI Connector 26 Speaker Connector 11 SiSM650 27 Debug Board Connector 12 Parallel Port 28 Floppy Diskette Drive Connector 13 DC in Port 29 DC to DC Connector 14 CPU Socket 30 LCD Monitor Connector 15 Touchpad Connector 31 Power Button 16 Cardbus C...

Page 12: ...m Card Cable Connector 6 Volume Controller 2 Modem Card Connector 7 SiS962 3 IEEE 1394 Port 8 Memory Slot 1 Memory Slot 2 4 Speaker Out Port 9 Battery Connector 5 Line in Port TECHNICALSERVICEMANUAL PrestigioSignore152 4 ...

Page 13: ... crystal display displays computer output 2 Status indicators LEDs Light emitting diodes that turn on and off to show the status of the computer and its functions and components 3 Power button Turns of the computer power 4 Keyboard Inputs data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse TECHNICALSERVICEMANUAL PrestigioSignore152 5 ...

Page 14: ...access or secondary storage by way of removable modules 2 Optical drive activity indicator Lights flashes when the optical drive is in use 3 Optical drive eject button Ejects the disc from the optical drive 4 Optical drive emergency eject hole Ejects the disc from the optical drive when the computer is turned off 5 Display latch Slide to the right to unlatch and open the display Icon Item Descript...

Page 15: ...e in device 6 Volume control knob Controls the volume of the speakers 7 Floppy drive Accepts a 3 5 inch diskette 8 Floppy drive eject button Ejects the diskette from the floppy drive 9 Speaker left Outputs sound Icon Item Description 1 Speaker right Outputs sound 2 PC Card eject button Eject the PC Card from its slot 3 PC Card slots Accepts one type III or two II I PC Card s Icon Item Description ...

Page 16: ...with S video input 5 Serial port Connects to a serial device e g serial mouse 6 USB ports two Connect to Universal Serial Bus devices e g USB mouse USB digital camera 7 Modem jack Connects to a phone line only for models with an internal fax data modem 8 Network jack Connects to an Ethernet 10 100 based network 9 PS 2 port Connects to any PS 2 compatible device e g PS 2 mouse keyboard keypad TECHN...

Page 17: ... unlocks the battery pack in the battery bay 4 Media bay Module Installed in the Media bay provides optical media access or secondary storage by way of removable modules 5 Media bay release latch Unlatches the Media bay module 6 Memory compartment Houses the computer s main memory 7 MDC compartment Houses the computer s modem card TECHNICALSERVICEMANUAL PrestigioSignore152 9 ...

Page 18: ...hts when the Wireless connection is active 2 Power Lights when the computer is on flashes when a battery low condition occurs 3 Sleep Lights when the computer enters Sleep mode flashes when the computer is waking up from Sleep mode 4 Media activity Flashes when the hard disk or optical drive is accessed 4 Battery charge Lights when the battery is being charged 5 Caps lock Lights when Caps Lock is ...

Page 19: ...keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Fn F12 When is on the screen moves one line up or down when you press the w or y arrow keys respectively does not work with some applications TECHNICALSERVICEMANUAL PrestigioSign...

Page 20: ...o the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Hold j while typing numbers Cursor control keys on embedded keypad Hold j while using cursor control keys Use cursor control keys in a normal manner Main keyboard keys Hold Fn wh...

Page 21: ...is key perform shortcut functions Below are a few examples á Tab Activates next taskbar button á E Explores My Computer á F Finds Document á M Minimizes All j á M Undoes Minimize All á R Displays the Run dialog box Application key Fn Application key Opens the application s context menu same as a right click TECHNICALSERVICEMANUAL PrestigioSignore152 13 ...

Page 22: ...n Puts the computer in Sleep mode which can be defined via the advanced section of the Power Management Properties in the Windows Control Panel Fn F3 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F4 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F5 Spe...

Page 23: ...3 Number Icon Function Description 1 Email By default is used to launch the email application lights when incoming email is received 2 Internet browser By default is used to launch your internet browser application 3 A1 This button is user programmable 4 A2 This button is user programmable 5 A3 This button is user programmable TECHNICALSERVICEMANUAL PrestigioSignore152 15 ...

Page 24: ...r build in Ethernet model PCMCIA V3 0 compliant device BIOS password control Set by switch see SW1 setting Second Level Cache Item Specification Cache controller CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Built in SiSM650 Onboard memory size 0MB DIMM s...

Page 25: ...B 1024MB Modem Interface Item Specification Chipset Agere MDC Fax modem data baud rate bps 14 4K Data modem data baud rate bps 56K Supports modem protocol V 92 56K fax modem Modem connector type RJ11 Modem connector location Rear side LAN Interface Item Specification Chipset Realtek 8100BL Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear side Wireless LAN Inter...

Page 26: ...nce 5V DC 5 5V DC 5 DVD CD RW Combo Item Specification Vendor model name SONY CRX 801E Performance specification With CD Diskette With DVD Diskette Transfer rate KB sec 1 500KB sec 3 600KB sec FULL CAV 4 58MB sec 11 08MB sec FULL CAV Access time typ 110 ms 150 ms Rotation speed 4800 rpm typ 3700 rpm typ Buffer memory 512 KBytes Interface ATAPI Applicable disc format DVD ROM DVD Video CD DA CD ROM ...

Page 27: ...h S PDIF function Audio onboard or optional Built in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Digital converter Compatibility AC97 2 1 Mixed sound source Line in CD Video AUX Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz Internal microphone Yes Internal Headphone Yes Internal speaker Quantity Yes 2 Supports PnP IRQ IRQ11 Video I...

Page 28: ...annel 1 or 3 Optional parallel port I O address in BIOS Setup 378 278 Optional parallel port IRQ in BIOS Setup IRQ7 USB Port Item Specification USB Compliancy Level 1 1 2 0 OHCI USB 1 1 2 0 Number of USB port 2 Location Rear side Serial Port Item Specification Serial port controller NS87392 Number of serial port 1 Supports 16550 UART Yes Connector type 9 pin D sub connector male Location Rear side...

Page 29: ...Specification Keyboard controller NSK A7001 Keyboard vendor model name Darfon Total number of keypads 88 key PS 2 and AT compatible Windows 95 keys Yes Internal external keyboard work simultaneously Yes Battery Item Specification Vendor model name Sony BTP 46A3 Sanyo BTP 47A3 Battery Type Li ion Ni MH Pack capacity 5880 mAH 4500 mAH Cell voltage 3 7V Typical 1 2V Typical Number of battery cell 12 ...

Page 30: ...d 2 A 100Vac 1 A 240Vac Nominal frequency Hz 50 60 Frequency variation range Hz 47 63 Nominal voltages Vrms 90 264 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac 60Hz and 240Vac 50Hz respectively Efficiency It should provide an efficiency of 83 minimum when measured at maximum load under 115V 60Hz Output Ratings CV mode DC output vo...

Page 31: ...built in touchpad and an external PS 2 pointing device are idle for a specified period T The display shuts off Hard Disk Standby Mode Hard disk is idle within a specified period of time T Hard disk drive is in standby mode spindle turned off Environmental Requirements Item Specification Temperature Operating 5 35 C Non operating 10 65 C Non operating Package 20 65 C Humidity Operating 20 to 80 RH ...

Page 32: ...ut 062 062 ACPI compliant embedded controller 066 066 ACPI compliant embedded controller 070 071 System CMOS real time clock 081 08F DMA controller 094 09F DMA controller 0A0 0A1 Programmable interrupt controller 0C0 0DF DMA controller 0F0 0FF Numeric data processor 170 177 Secondary IDE controller 1F0 1F7 Primary IDE controller 240 247 SMC IrCC fast infrared port 274 277 ISAPNP read data port 279...

Page 33: ...uments PCI 1520 CardBus controller FD00 FDFF Texas Instruments PCI 1520 CardBus controller FE00 FE00 Motherboard resources FE40 FE7F ORiNONO Mini PCI Card Wireless FE80 FEFF AC 97 audio controller FF00 FF7F PCI modem IRQ Assignment Map Interrupt Channel Function IRQ0 System timer IRQ1 Keyboard IRQ4 COM1 Serial Port IRQ6 Standard floppy disk controller FDC IRQ8 Real time clock CMOS IRQ9 ACPI SCI IR...

Page 34: ...TECHNICALSERVICEMANUAL PrestigioSignore152 26 ...

Page 35: ...tion Main Advanced Security Boot Exit CPU Type CPU Speed System Memory Extended Memory HDD1 Serial Number HDD2 Serial Number System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacture Name UUID Number LAN Device Intel Pentium 4 CPU 2 00GHz 2000MHz 640KB 95232KB 52C62840TP None R01 C5 1 10 7i 02 13 29 0123456789012345678900123456789 0123456789ABCDEF0123...

Page 36: ...facture Name UUID Number LAN Device Intel Pentium 4 CPU 2 00GHz 2000MHz 640KB 95232KB 52C62840TP None R01 C5 1 10 7i 02 13 29 0123456789012345678900123456789 0123456789ABCDEF0123456789ABCDEF 1846 AOpen 30313233 3435 3637 3839 3a3b3c3d3e3f Exist MAC Address 00 00 E2 7F 33 F8 F1 Help ÏÐ Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit ÍÎ Select Menu Enter Select Sub Menu F10 Save and Exit ...

Page 37: ...sset Tag Number 16 Characters Product Name Display the Product Name 15 Characters Manufacture Name Display the Manufacture Name 15 Characters UUID Display the UUID 16 Byte Hex Digital LAN Device Shows the status of LAN device Displays the MAC address of LAN device existed If the device does not exist this entry should be invisible PhoenixBIOS Setup Utility Information Main Advanced Security Boot E...

Page 38: ... one is connected Both or Auto Screen Expansion Help Options Enable or Disable Enabled or Disabled QuickBoot Mode Allow the system to skip certain tests while booting This will decrease the time needed to boot the system Enabled or Disabled Startup Screen When set to disabled system will show the graphic picture screen on boot up Disabled or Enabled Boot on LAN When set to enabled the system will ...

Page 39: ...etting is Disabled then do the CPU stop grant state and FAN always on Disabled or Auto Battery Refresh Select for battery refresh function PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Legacy Disk A 1 44 1 25 MB 3 Primary Master TOSHIBA MK3018GAP Secondary Master UJDA360 SM Onboard Device Configuration Wake on LAN from S5 Disabled Reset Configuration Data No CPU Power Mana...

Page 40: ...elect Sub Menu F10 Save and Exit User you enter parameters of Hard disk drive installed at this Connection Auto autotypes hard disk drive installed here CD ROM a CD ROM drive is Installed here ATAPI Removable removable disk drive is installed here Primary Master TOSHIBA MK3018GAP PM PhoenixBIOS Setup Utility Advanced Type Auto Multi Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I O D...

Page 41: ...u Enter Select Sub Menu F10 Save and Exit User you enter parameters of Hard disk drive installed at this Connection Auto autotypes hard disk drive installed here CD ROM a CD ROM drive is Installed here ATAPI Removable removable disk drive is installed here Secondary Master UJDA360 SM PhoenixBIOS Setup Utility Advanced Type Auto Multi Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I O D...

Page 42: ... the serial port A Enabled or Disabled 3F8 2F8 3E8 or 2E8 4 or 3 PhoenixBIOS Setup Utility Advanced Serial port Enabled Base I O address 3F8 Interrupt IRQ4 Parallel port Enabled Mode ECP Base I O address 378 Interrupt IRQ7 DMA channel DMA3 Item Specific Help F1 Help ÏÐ Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit ÍÎ Select Menu Enter Select Sub Menu F10 Save and Exit Configure serial...

Page 43: ... port DMA Channel Set a DMA channel for the printer to operate in ECP mode This parameter is enabled only if the operation mode is set to ECP Sets the DMA channel for the parallel port Enabled or Disabled 1 or 3 ECP Bi directional EPP or Output only 378 3BC or 278 7 or 5 DMA 3 or DMA 1 Parameter Description Options PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Set Supervis...

Page 44: ...Options Set Supervisor Password While entering SETUP BIOS need to request user to enter supervisor password if set This password protects the BIOS SETUP menu from unauthorized entry Enter Set User Password During POST BIOS need to check user password if set This password protects the system from unauthorized user entry before OS boots up Enter Password on boot During POST BIOS need to check hard d...

Page 45: ...the Hard Disk Password When a password is set a password prompt appears on the left hand corner of the display screen 1 When the Supervisor Password is set the following prompt appears when you press m to enter the BIOS Utility at boot up Type the Supervisor Password and press e to access the BIOS Utility 2 When the User Password is set and Power on boot is set enabled the following prompt appears...

Page 46: ...er New Password blank and then type Confirm New Password Press e the password is removed Removing a HDD Password If you fail to enter a HDD password correctly after three tries the system will be disabled To change a password follow the same steps used to set a password 1 After three tries a prompt appears for example if the primary master HDD is locked 2 Enter the BIOS utility to check HDD s seri...

Page 47: ...ices with a or p and q moves the device up and or down PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit 1 CD ROM Drive 2 Removable Devices 3 Hard Drive 4 Network Boot Item Specific Help F1 Help ÏÐ Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit ÍÎ Select Menu Enter Select Sub Menu F10 Save and Exit Keys used to view or configure devices Enter expands or collapses d...

Page 48: ...tup Defaults Help Load default values for all SETUP items Discard Changes Discard any changes Help Load previous value from CMOS for all SETUP items Save Changes Save changes Help Save Setup data to CMOS PhoenixBIOSSetup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ItemSpecific Help F1 Help ÏÐ Sele...

Page 49: ...ams T New features or options Use the Phlash utility to update the system BIOS flash ROM NOTE Do not install memory related drivers XMS EMS DPMI when you use Phlash NOTE This program contains a readme txt file This readme txt file will introduce on how to use Phlash utility TECHNICALSERVICEMANUAL PrestigioSignore152 41 ...

Page 50: ...2 Thermal Fan Utility 3 Mother Board Data Utility To use this diskette first boot from this diskette then a Microsoft Windows ME Startup Menu prompt you to choose the testing item Follow the instructions on screen to proceed NOTE This program contains a readme txt file This readme txt file will introduce each test utility and its functions TECHNICALSERVICEMANUAL PrestigioSignore152 42 ...

Page 51: ...the service CD kit To better fit local service requirements your regional office MAY have other diagnostic program Please contact your regional offices or the responsible personnel channel to provide you with further technical details NOTE This program contains a readme txt file This readme txt file will introduce each test and its functions 1 New added description Please pay attention to it TECHN...

Page 52: ...Test performs a single test and Manual checks the selected test items in sequence Multi Test performs multiple tests of the selected items and check the selected test items in sequence Full Test performs all test items in detail for your system Quick Test performs all test items quickly for your system PQA Vx_x xx xx xx Diag Result SysInfo Option Exit PQA Vx_x xx xx xx Diag Result SysInfo Option E...

Page 53: ...he number of tests to perform NOTE The l and m keys function only after you finish configuring the Test option NOTE When any errors are detected by diagnostic program refer to Index of PQA Diagnostic Error Code for troubleshooting PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag One TEST Multi TEST PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ONE TEST MULTI TEST FULL TEST QUICK TES...

Page 54: ...TECHNICALSERVICEMANUAL PrestigioSignore152 46 ...

Page 55: ... to prevent electrostatic discharge T Flat bladed screwdriver T Phillips screwdriver T Hexagonal screwdriver T Plastic stick T A2 screwdriver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement Chapter 3 TECHNICALSERVICEMAN...

Page 56: ...oceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system TECHNICALSERVICEMANUAL PrestigioSignore152 48 ...

Page 57: ...PU Thermal Plate Cx2 Gx2 FDD Module Ax2 DVD RW Module Middle Cover W Launch Board DVD RW Drive W Transfer Board DIMM Battery DIMM Cover HDD Module Keyboard DC Charger Plate Keyboard Support Bracket CPU Fan Sink Upper Case Speakers Main Board I O Port Chassis START DVD RW Chassis HDD HDD Bracket Modem Board Modem Cover LCD Module See Next Page FDD Bracket Launch Board RTC Battery FDD Lower Case DVD...

Page 58: ...er F SCREW HEX I R 40 0 4 40 L5 5 Silver G SCREW M2 5XL3 Silver H SCREW M2XL3 Black LCD Hinges LCD Latch W Spring LCD Panel Coaxial Cable LCD Module LCD Bezel Inverter Board LCD Bx5 Bx1 Ax6 Bx4 LCD Hinges LCD Latch W Spring LCD Panel Coaxial Cable LCD Module LCD Bezel Inverter Board LCD Bx5 Bx1 Ax6 Bx4 TECHNICALSERVICEMANUAL PrestigioSignore152 50 ...

Page 59: ...he battery pack first push the secure latch and release the battery latch 2 Release the other two latches and lift the battery pack up at the same time 3 Detach the battery pack from the machine TECHNICALSERVICEMANUAL PrestigioSignore152 51 ...

Page 60: ... the extended memory first loosen the screw as shown and then lift the extended memory cover upward 3 Detach the DIMM cover from the main unit 4 Press the latches on both sides of the socket and pull the memory module out from the machine TECHNICALSERVICEMANUAL PrestigioSignore152 52 ...

Page 61: ...e the modem board from the machine first release the screw from the modem cover 3 Remove the two screws as shown here 4 Lift the modem and turn it over carefully Disconnect the modem cable from the modem then remove it from the system TECHNICALSERVICEMANUAL PrestigioSignore152 53 ...

Page 62: ...e Disassembling the CD RW Drive Module 1 See Removing the Battery Pack on page 51 2 See Removing the CD RW Drive Module on page 54 3 Remove the four screws from both sides as shown here then detach the bracket from the CD RW drive 4 Remove the two screws as shown then detach the CD RW bay transfer board from the CD RW drive TECHNICALSERVICEMANUAL PrestigioSignore152 54 ...

Page 63: ...out then carefully remove the hard disk drive module from the machine Disassembling the Hard Disk Drive Module 1 See Removing the Battery Pack on page 51 2 See Removing the CD RW Drive Module on page 54 3 See Removing the Hard Disk Drive Module on page 55 4 Remove the four screws as shown here then slide the hard disk drive out from the bracket TECHNICALSERVICEMANUAL PrestigioSignore152 55 ...

Page 64: ...sh up the middle cover gently from the main unit 3 Pull the middle cover up and turn the middle cover over carefully disconnect the launch cable from the launch board to remove the middle cover 4 Remove the two screws as shown and then remove the launch board from the middle cover Removing the Keyboard 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 TECHNICALS...

Page 65: ...board cable from the main board with a plastic flat screwdriver then carefully remove the keyboard from the main unit Removing the LCD Module 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 Disconnect the inverter cable from the main board TECHNICALSERVICEMANUAL PrestigioSignore152 57 ...

Page 66: ...e to remove the LCD from the main unit Removing LCD Bezel 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the LCD Module on page 57 5 Remove five LCD plugs and then the five screws from the LCD bezel TECHNICALSERVICEMANUAL PrestigioSignore152 58 ...

Page 67: ...e LCD Module on page 57 5 To remove the inverter board remove the screw from the inverter 6 Disconnect the power cable from the inverter 7 Remove the inverter from the system Removing the LCD 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the LCD Module on page 57 5 See Removing the Inverter LED Board on p...

Page 68: ...ack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the LCD Module on page 57 5 See Removing the Inverter LED Board on page 59 6 See Removing the LCD on page 59 7 Gently remove the ESD tape and disconnect the LCD coaxial cable from the LCD TECHNICALSERVICEMANUAL PrestigioSignore152 60 ...

Page 69: ... page 63 6 See Removing the DC Charger Plate on page 63 7 See Removing the RTC Battery on page 63 8 See Removing the CPU Fan Sink on page 64 9 To remove the upper case first remove the two screws from the front side and then remove the fifteen screws from the rear side of the main unit 10 Remove the touch pad cable from the connector carefully and then detach the upper case from the lower case TEC...

Page 70: ...emoving the DC Charger Plate on page 63 7 See Removing the RTC Battery on page 63 8 See Disassembling the Upper Case on page 61 9 Disconnect the touch pad cable from the main board and the touch pad board carefully 10 Release the latches as shown below and then snap off the touch pad frame together with the touch pad button 11 Detach the scroll key and then remove the touch pad board from the uppe...

Page 71: ...he Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket on page 63 5 Remove the two screws as shown here and then detach the DC DC charger plate from the main board Removing the RTC Battery 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard...

Page 72: ...oving the DC Charger Plate on page 63 6 Detach the DC DC board from the main board carefully Removing the CPU Fan Sink 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket on page 63 5 Remove the four screws as shown 6 Disconnect the CPU fan sink cable and then remove the CPU fan sin...

Page 73: ...ch outward by using A2 screwdriver carefully 8 Pull the CPU out from the socket carefully Installing the CPU Part I 1 Push the latch outward by using A2 screwdriver as shown here 2 And then secure it well Removing the CPU Part II 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket o...

Page 74: ...he CPU well by putting the latch back to its original position Removing the Thermal Plate 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 Removing the Keyboard Support Bracket on page 63 5 See Removing the DC Charger Plate on page 63 6 See Removing the CPU Fan Sink on page 64 7 Remove the four screws as shown here and t...

Page 75: ...dule first remove the screw 9 Disconnect the floppy disk drive cable from the main board and remove it from the main unit carefully Disassembling the Floppy Disk Drive Module 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket on page 63 5 See Removing the DC Charger Plate on page 6...

Page 76: ...tery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket on page 63 5 See Removing the DC Charger Plate on page 63 6 See Removing the LCD Module on page 57 7 See Disassembling the Upper Case on page 61 8 To remove the speakers first disconnect the cable from the main board and then remove the two screws as sh...

Page 77: ...r Plate on page 63 6 See Removing the LCD Module on page 57 7 See Removing the CPU Fan Sink on page 64 8 See Disassembling the Upper Case on page 61 9 See Removing the Floppy Disk Drive Module on page 67 10 See Removing the Thermal Plate on page 66 11 Disconnect the speaker cable from the main board Remove the three screws as shown then remove the main board from the lower case gently TECHNICALSER...

Page 78: ... page 69 12 To remove the PCMCIA slot first remove the four screws as shown and then remove the PCMCIA slot from the main board carefully Removing the I O Port bracket 1 See Removing the Battery Pack on page 51 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 56 4 See Removing the Keyboard Support Bracket on page 63 5 See Removing the DC Charger Plate on page 63 6 See...

Page 79: ...12 Remove the three screws and then the other six hex screws 13 Detach the main board from the I O port bracket gently TECHNICALSERVICEMANUAL PrestigioSignore152 71 ...

Page 80: ...TECHNICALSERVICEMANUAL PrestigioSignore152 72 ...

Page 81: ...icator does not go on or stay on Power System Check on page 75 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 80 Undetermined Problems on page 86 POST detects an error and displayed messages on screen Error Message List on page 80 The diagnostic test detected an error and displayed a FRU code System Diagnostic Diskette on page 43 Other sym...

Page 82: ... any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program refer to System Diagnostic Diskette on page 43 2 Go to the diagnostic CD DVD ROM in the test items 3 Press m in the test items 4 Follow the instructions in the message window If an error occurs rec...

Page 83: ...onnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Power Adapter on page 75 T Check the Battery Pack on page 76 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of ...

Page 84: ...of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do ...

Page 85: ...nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected 0232 Extended RAM failed at offset nnnn Extended memory not working or not configured properly at offset nnnn 0250 System battery is dead Replace and run setup The CMOs clock battery indicator shows the battery is dead Replace the battery and run Setup to reconfigure the system 0251 System CMOS checksum bd De...

Page 86: ...sters 02F6 Software NMI Failed Server BIOS 2 test error Cannot generate software NMI Non Maskable Interrupt 02F7 Fail Safe Timer NMI Failed Server BIOS 2 test error Fail Safe timer takes too long Device Address Conflict Address conflict for specified device Allocation Error for device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device CD ROM Drive CD ROM Dr...

Page 87: ...to locate the address and display it on the screen If it cannot located the address it displays Press F1 to resume F2 to Setup for previous Displayed after any recoverable error message Press F1 to start the boot process or F2 to Enter Setup and change the settings Press F3 to display the previous screen usually an initialization error of an Option ROM i e an add on card Write down and follow the ...

Page 88: ...r Messages Error Message List Error Messages FRU Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive Main Board Stuck Key see Keyboard or Auxiliary Input Device Check on page 74 Keyboard error see Keyboard or Auxiliary Input Device Check on page 74 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Che...

Page 89: ...ard CPU ID Main Board DMA Test Failed DIMM Main Board Software NMI Failed DIMM Main Board Fail Safe Timer NMI Failed DIMM Main Board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Failing Bits nnnn DIMM BIOS ROM Main Board Fixed Disk n None Invalid Syst...

Page 90: ...n Board No beep power on indicator turns on and a blinking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly Main Board No beep during POST but system runs correctly Speaker Main Board LCD Related Symptoms Symptom Error Action in Sequence LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS U...

Page 91: ...ress the power switch for more than 4 seconds Main Board Battery can t be charged See Check the Battery Pack on page 76 Battery pack Main Board PCMCIA Smart Card Related Symptoms Symptom Error Action in Sequence System cannot detect the PC Card PCMCIA PCMCIA Smart Card slot assembly Main Board System cannot detect the Smart Card Smart Card PCMCIA Smart Card slot assembly Main Board PCMCIA Smart Ca...

Page 92: ...n t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack Main Board System hangs intermittently See Thermal Fan Utility on page 42 Reconnect hard disk CD ROM drives Hard disk connection board Main Board Peripheral Related Symptoms Symptom Error Action in Sequence System configuration does not match t...

Page 93: ... the keyboard cable Keyboard Main Board Touchpad does not work Reconnect touchpad cable Touchpad board Main Board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly modem board Main Board LAN Related Symptoms Symptom Error Action in Sequence Internal LAN does not work correctly LAN board Main Board Wireless LAN Related Symptoms Symptom Error Action in Se...

Page 94: ... system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 75 1 Power off the computer 2 Visually check them for damage If any problems are found replace the ...

Page 95: ...rd 04XXX Video error Main Board 05XXX Parallel Port error Main Board 06XXX Serial port or main board error Main Board 07XXX Diskette drive error Diskette drive Main Board 08XXX Hard disk error Reload BIOS default setting Hard disk Main Board 09XXX CD ROM error Reset CD ROM cable CD ROM drive Main Board 10XXX Co processor error Main Board 11XXX Pointing device error Reset Keyboard Keyboard Main Boa...

Page 96: ...TECHNICALSERVICEMANUAL PrestigioSignore152 88 ...

Page 97: ...llel port CN23 RTC Connector CN8 LCD monitor Connector CN24 Finger Printer Dummy CN9 Inverter Connector CN25 Speaker Connector CN10 Power Button CN26 Secondary IDE Connector CN11 Mini PCI Connector JK1 LAN Port CN12 DC to DC Connector JK2 DC in Port CN13 Fan connector U9 SiSM650 CN14 Floppy Diskette Drive Connector U10 CPU Socket CN15 Cardbus Connector SKT1 S Video Connector CN16 Debug Board Conne...

Page 98: ...re OFF Dip Switch Setting NOTE Auto Power on and 1394 Bootable Function reserved ByPass or Erase Power On Setup password Switch 1 1 Enabled ON 1 Disabled OFF 0 BIOS Bootblock Switch 1 2 Enabled ON 1 Disabled OFF 0 TECHNICALSERVICEMANUAL PrestigioSignore152 90 ...

Page 99: ...e Connector JK4 IEEE 1394 port CN30 Modem Card Connector U103 Speaker out port CN27 Battery connector PH1 Line in port DM1 Memory slot 1 VR1 Volume controller DM2 Memory slot 2 U82 SiS962 TECHNICALSERVICEMANUAL PrestigioSignore152 91 ...

Page 100: ...TECHNICALSERVICEMANUAL PrestigioSignore152 92 ...

Page 101: ...THORIZED SERVICE PROVIDERS your office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how best to dispose ...

Page 102: ...Exploded Diagram TECHNICALSERVICEMANUAL PrestigioSignore152 94 ...

Page 103: ...MORY 256M SAMSUNG SODIMM 256M M470L3224DT0 CB0 W LCD 16 LCD 14 1 TFT AU B141XN04 LCD 14 1 TFT AU B141XN04 V 2 HDD Hard Disk Drive NS HDD 40G TOSHIBA MK4018GAP HDD 40G TOSHIBA MK4018GAP Heatsink NS KEYBOARD BRACKET BRACKET KEYBOARD H2 NS DC DC CHARGER PLATE ASSEMBLY DC CHARGER PLATE TECHNICALSERVICEMANUAL PrestigioSignore152 95 ...

Page 104: ...H2 1 02 THERMAL PLATE ASSEMBLY THERMAL PLATE H2V Keyboard 18 KEYBOARD 88KEY DARFON NSK AB10J JAPANESE KB DARFON JP NSK AB10J Cables NS FDD CABLE CABLE FDD FFC H2 NS LCD COAXIAL CABLE 14 1 CABLE 14 1 XGA COAXIAL H2 Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 96 ...

Page 105: ... WIRE MDC 2CONN 2P 55MM NS POWER SWITCH MICROPHONE CABLE 60MM CABLE POWER KARIN 60MM H3V Main board NS MAINBOARD W DC BOARD MODEM MODEM CABLE POWER SWITCH CABLE H2V MB 02201 SC 8L W O CPU Boards NS INVERTER BOARD 15 1 T62I194 02 INVERTER 15 1 T62I194 02 Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 97 ...

Page 106: ... 15 1 T62I194 02 NS LAUNCH BOARD H2 LAUNCH BOARD NS MODEM BOARD 56K MDC AMBIT T60M283 00 3A MODEM MDC AMB T60M283 00 3A 3B NS DC DC CHARGER BOARD H2V H3V DC DC BD 01369 4 4L Battery NS RTC BATTERY Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 98 ...

Page 107: ...S ADAPTER 120W 3PIN LITEON PA 1121 02AT ADAT 120W 3P PA 1121 02AT Combo Drive NS CDRW DVD COMBO DRIVE 16X10X24X SONY CRX810 DVD CDRW COMBO8 16 10 24CRX810 FDD Floppy Disk Drive NS FDD 1 44M MCI JU 226A 323FC W BEZEL BLUE FDD JU 226A 323FC W BZL BLUE Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 99 ...

Page 108: ...NS FDD BRACKET ASSEMBLY FDD BRACKET 13 HDD BRACKET ASSEMBLY HDD BRACKET 11 LCD BEZEL 14 1 ASSEMBLY BEZEL 14 H3 AOPEN NS LCD BRACKET 14 1 150MM BRACKET L 14 1 LCD 150MM H2 NS LCD BRACKET 14 1 BRACKET R 14 1 LCD H2 Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 100 ...

Page 109: ...EN NS LOW CASE W DIMM COVER MODEM COVER RUBBER FOOT SPEAKER ASSEMBLY LOWER CASE H2V AOPEN 09 MODEM COVER ASSEMBLY MDC DOOR H3 AOPEN NS DIMM COVER ASSEMBLY DIMM DOOR H2V AOPEN 05 MIDDLE COVER W LAUNCH BOARD ASSY MIDDLE COVER H3 AOPEN Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 101 ...

Page 110: ...LCD SCREW CAP LOWER MYLAR BEZEL SCREW H3 AOPEN NS RUBBER FOOT RUBBER FOOT LOWER CASE Screws NS SCREW SCRW TAP FLT M2 5 L18 ZN NS SCREW SCRW DIMM COVER STEEL NAGANO 1 NS SCREW SCREW M2L5 BH MSN N NS SCREW SCREW NS SCREW SCREW M2 5X6 NS SCREW SCREW M2 3 Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 102 ...

Page 111: ...NS SCREW SCRW M2 4 WAFER NI NS SCREW SCRW M2 5 3 WAFER NI NS SCREW SCREW MACH WAFER M3 L4 NI Picture No Partname Description TECHNICALSERVICEMANUAL PrestigioSignore152 103 ...

Page 112: ...TECHNICALSERVICEMANUAL PrestigioSignore152 104 ...

Page 113: ... 1846 C 14 1 XGA PIV 1 7 GHz 256MB 30GB 24X CD ROM Li ion 1846 V 14 1 XGA X X X X Li ion 1846 S 15 XGA PIV 2 4 GHz 256MB 40GB 16 16 8 24X Combo Li ion 1846 L 15 XGA X X X X Li ion Model Definition and Configuration Appendix A TECHNICALSERVICEMANUAL PrestigioSignore152 105 ...

Page 114: ...TECHNICALSERVICEMANUAL PrestigioSignore152 106 ...

Page 115: ...vironment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the compatibility Test Report released by the Mobile System Testing Department Test Compatible Components Appendix B TECHNICALSERVICEMANUAL PrestigioSignore152 107 ...

Page 116: ...3CCFEN566 D Link WinConnect 33 6 LAN FAX Modem DME 336 Megahertz PC Card 33 6 Ethernet Modem with XJACK XJEM3336C Xircom CreditCard Ethernet 10 100 Modem 56K CEM56 100 Xircom RealPort Ethernet 10 100 Modem 56K CardBus 3Com Fast EtherLink XL cardbus 3C575 TX 3Com Meghertz 10 100 LAN CardBus PC Card 3CCFE575BT Intel EtherExpress PRO 100 Mobile Adapter MBLA3200 Xircom CardBus Ethernet 10 100 CBE 10 1...

Page 117: ...tiSync MT 1040 I O Parallel Printer IBM Network Printer 17 431200X HP LaserJet 6MP EPSON Stylus Color 740 USB Canon USB Printer BJC 430J Canon Color Bubble Jet BJC 600 HP DeskJet 880C MY95V150B0 I O Parallel Scanner HP ScanJet 3300C Color Scanner USB MY97712194 Acer AcerScan Prisa 620s I O USB Sanwa USB HUB Self Power USB HUB 4 PORT TI CHIPS W USB104TI EIZO I Station USB HUB OFTD0003AA Iomega USB ...

Page 118: ... Travel Kit 170MB microdrive XHA26329 Sony Memory Stick 64MB PC Card adapter Epson Flash Packer 6 MB FP6 PCMCIA CD ROM IBM Portable 20x Speed CD ROM Drive w sound JP 1969011 5559 201 Panasonic 20x Portable CD ROM Player PCMCIA 1394 Melco IEEE 1394 interface PCMCIA Card NA IFC ILCB DV Sony DCR TRV 10 ACCKIT M90 1394 Camera w Video Capture PC card Lacie IEEE1394 Fire Wire Hard Drive Buffalo IEEE 139...

Page 119: ...ides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on the International Traveler s Warranty ITW T Returned mate...

Page 120: ...TECHNICALSERVICEMANUAL PrestigioSignore152 112 ...

Page 121: ...res 74 Battery 76 Diskette Drive 74 External CD ROM Drive 74 Keyboard 74 Memory 75 Power Adapter 75 Power System Checkout 75 Touchpad 76 computer on indicator 10 Core logic 21 CPU core voltage 16 I O voltage 16 package 16 type 16 D DIMM 16 Combinations 17 package 16 Speed 16 voltage 16 Disassembly Procedure Flowchart 49 Display 2 display hotkeys 14 Display Standby Mode 23 DMA Channel Assignment 25...

Page 122: ... Cover removing 56 Modem 17 Multi Boot Menu 28 O Online Support Information 111 P Panel 5 Bottom 9 Rear 7 right 7 Parallel Port 20 parallel port setting in BIOS Utility 35 Password Setting Hard Disk Password 37 Power On Password 37 Setup Password 37 PC Card 10 20 PCMCIA 20 Phoenix BIOS Error Code Messages 77 POST 80 Power Management 23 Power System Check 75 Battery Pack 76 Power Adapter 75 Power S...

Page 123: ...tilities 27 System Utility Diskette 42 T Temperature 23 Test Compatible Components 107 Touchpad Check 76 Troubleshooting 73 U Undetermined Problems 86 Upper Case removing 61 USB 20 utility BIOS 27 41 V Video 19 Resolutions 20 Video controller 21 TECHNICALSERVICEMANUAL PrestigioSignore152 115 ...

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