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User first time use this camera by internet (only for new user), must install a player software (VLC).
http://www.videolan.org/vlc,download
I
nstall VLC (player software).
After installation, login again, will show image, the video image is displayed.
Unable to access IP Camera by IE browser.
1. Access to the network with PC can test whether network works, in this way to get rid of cable
failure, network failure caused by PC virus until the PC can be Ping.
2. Disconnect IP Camera with network, IP Camera and PC are connected, according to the proper
operations to re-set the IP address.
3. Check the server's IP address and subnet mask and gateway address.
4. MAC addresses conflict.
5. Web port is occupied by other devices.
When modify IP address in an incorrect way cause the wrong IP address or forget web
passwords, press the IR remote controller "[*]+[
#
]+[Manual]" to restore the default value (Default
IP: 192.168.100.88 Default username: admin Default password: admin)
Sound
No sound
1. Please check audio connection to host PC.
2. Please check IP Camera audio parameter setup, if intercepting function on.
Control
IR remote controller cannot control the camera
1. Change the battery
2. Check the camera working mode.
3. Check IR address of the Remote Commander is set correctly.
Serial communication cannot control the camera
1. Check the camera working mode.
2. Check control cable is connected correctly.