ProtEX-MAX PD8-6100 Strain Gauge, Load Cell, and mV Meter
Instruction Manual
60
Troubleshooting Tips
This meter is a highly sophisticated instrument with an extensive list of features and capabilities. If the programming
buttons are used to program the meter, it may be a difficult task to keep everything straight. That is why we strongly
recommend the use of the free
software for all programming activities. A USB cable is provided with
the meter for programming with MeterView Pro software.
If you have programmed the meter with the programming buttons and it is not working as intended, try re-programming
the meter using MeterView Pro software.
Symptom
Check/Action
No display at all
Check power at power connector
Not able to change setup or programming,
Locd
is displayed
Meter is password-protected, enter correct six-digit password to unlock or
Master Password of 508655
Meter does not respond to input change
If a
Low-Value Cutoff
has been programmed, the meter will display zero
below that point, regardless of the input
– which can appear like the meter is
not responding to an input change. Check to make sure the problem is not
being caused by an undesired low-value cutoff setting.
To prevent the display from showing a negative value, set the low-flow cutoff
to a value greater than zero.
Meter displays error message during
calibration (
Error
)
Check:
1.
Signal connections
2.
Input selected in
Setup
menu
3.
Minimum input span requirements
Meter displays
1.
999999
2.
-99999
3.
fault
Check:
1.
Input selected in
Setup
menu
2.
Signal at Signal connector
3.
Input exceeds range selected
Display is unstable
Check:
1.
Input signal stability and value
2.
Display scaling vs. input signal
3.
Filter and bypass values (increase)
4.
Increase Rounding value
Display response is too slow
Check filter and bypass values
Display reading is not accurate
Check:
1.
Scaling or calibration
2.
Change Line 2 to mV and check to make sure you are receiving the
correct mV value from sensor
Display value is drifting over time with no
load
Try increasing Auto-Zero value. See
on page
Display does not respond to input changes,
reading a fixed number
Check display assignment, it might be displaying max, min, or set point
Display alternates between
1.
Hi
and a number
2.
Lo
and a number
Press Menu to exit max/min display readings
Relay operation is reversed
Check:
1.
Fail-safe in
Setup
menu
2.
Wiring of relay contacts
Relay and status LED do not
respond to signal
Check:
1.
Relay action in
Setup
menu
2.
Set and reset points
Flashing relay status LEDs
Relays in manual control mode or relay interlock switches opened
Meter not communicating with application
programs
Check:
1.
Serial adapter and cable
2.
Serial settings
3.
Meter address and baud rate
If the display locks up or the meter does
not respond at all
Cycle the power to reboot the microprocessor
Summary of Contents for ProtEX-MAX PD8-6100
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