Precision CAM Cowcam, User Manual

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34
TROUBLESHOOTING: STATIC OR POOR PICTURE
•
If you are using high gain antennas at the house or the barn, you must make
sure they are precisely aimed at each other to ensure the best signal possible.
•
To get a better signal you can also move the transmitter to a better location
using a longer camera cable. The longest cable length we recommend is 115
feet.
•
You can also relocate the receiver within your house using a longer RCA cable,
or an extender kit. This will allow you to place the receiver at a location that
gets a better signal without having to move the TV.
TROUBLESHOOTING: NO PTZ CONTROL
•
A very common cause for losing control of the camera is having the controller
set to the wrong camera ID. This can be easily corrected by changing the con-
troller back by entering the correct camera ID (ex: 001) followed by the
“ CAM ”
key.
•
If you are not sure what your camera ID is, there are a few ways to find it. The
camera ID is usually displayed in the top corner of the screen on your TV
(ex: 001). There is also a sticker on the camera that indicates the camera ID. You
can also find the camera ID by restarting the camera and watching the TV
screen while the camera does its start up routine.
•
If you are sure you have the correct camera ID and you still don't have control,
check that the antenna on the controller is screwed on tightly, pointed up, and
says either 433MHz or
“ for controller ” on it.
•
To determine if you are just getting poor signal range, take your controller to
the camera location and plug it in, you don
’ t need to bring the receiver. Try to
control the camera from this location and watch the camera itself to see if it
moves. If it does move, you have a range issue which is usually related to the
antenna. Check the antenna on the transmitter to ensure it is on the correct
connector, tight, and pointed downward.
•
If the camera still does not move while you are close to it with the controller,
you may have an issue with the controller, camera, transmitter or a cable. At
this point you should follow the flow chart at the back of this book for a step
- by
step guide for finding the root of the issue, or give us a call for help.