Praxair
®
StarWatch Connect Website
P-15-748
User Guide
Issued: 11 Jul 2016, Revised: 12 Oct 2016
Page 9 of 35
Definition of the Available Alert Types for the
StarWatch
Connect Transmitter
Low Battery
: The battery level has dropped below 20 percent.
Missed Report
: The device has not reported to the
StarWatch
Connect
Website at the specified interval. Missed reports can be triggered by one of
the following reasons:
•
The
StarWatch
gauge is on power conservation (PCO) Mode. No level
or pressure data can be transmitted to the
StarWatch
Connect Website.
•
The cable between the
StarWatch
Connect transmitter and gauge is not
connected, or not connected well. No level or pressure data is
transmitted to the
StarWatch
Connect Website.
•
Communication between the
StarWatch
Connect transmitter and
gateway is lost. Temperature, pressure, and level data will no longer be
transmitted to the
StarWatch
Connect Website; however, the gateway is
still reporting at the set interval.
•
Communication between the
StarWatch
Connect gateway and cellular
network is lost. Temperature, pressure, and level data will no longer be
transmitted to the
StarWatch
Connect Website, and the gateway is not
reporting at the set interval.
Two alert types are available for
StarWatch
Connect gateway:
Power Monitor
: External power to the device has been interrupted.
Missed Report
: The device has not reported to the
StarWatch
Connect
Website at the specified interval. Missed reports can be triggered by one of
the following reasons:
•
Communication between the
StarWatch
Connect gateway and cellular
network is lost.
•
The
StarWatch
Connect gateway is failing to communicate with the
server.
•
The
StarWatch
Connect gateway has become unplugged and the
backup battery has completely discharged.
•
The
StarWatch
Connect gateway has been turned off and missed
reporting into the
StarWatch
Connect Website.
•
There is a hardware failure that is causing the
StarWatch
Connect
gateway to miss reporting into the
StarWatch
Connect Website.