Usage Notes
• This camera is not waterproof.
Please ensure the card/USB cover is always in place to prevent dust and dirt contamination.
• PC USB charging may not work if the camera has not been used for a long time or when the battery is completely flat. If this
is the case, please charge with the approved PRAKTICA USB power adapter.
• Use of Airdrop might slow down wireless performance (AirDrop function is only available in iOS smartphones)
8. Tips and Tricks
1. Use a selfie stick or a tripod when possible; this will reduce stitching errors and you’ll be less likely to get your hand in your photos.
2. The more natural light, the better your image/video. Natural light is key for image quality and stitching.
3. Artificial light may lead to bad image/video quality. Light flickering is common within 360° cameras.
4. For best results, ensure your Z360 is set to the highest image or video quality.
5. Objects placed within 1 metre of your camera may become distorted. For the best image, place your camera at least 1 metre away.
6. When Live Streaming, remember that you will be using your available mobile data.
7. 4K 360° video files are very large and because of this, the app can crash. To resolve this, simply restart the Pocket360 app.
8. Make sure that both your phone and the camera are fully charged for best performance and streaming capabilities.
6. Playback
On your phone app:
• Click the thumbnail image or icon to view your image gallery. Your content will automatically save to the Z360’s internal
memory known as ‘Camera Gallery’. You cannot watch videos in this view.
• In order to view and share your footage you will need to save the image or video to your phone app also known as ‘App
Gallery’ by clicking .
For
Time Lapse
an extra step applies. Click the to select the frames per second rate (1, 5, 15 or 30 FPS) you wish to set
your video to and then click the save icon for a second time. Your Time Lapse video will now appear twice in your Phone
Gallery in different formats. The playback icon shows the video you can view and share online and the Time Lapse icon
indicates the video that can be edited again to an alternative FPS rate.
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9. FAQ’s
What is the default SSID/Wi-Fi Password for my Z360 camera?
12345678
Why won’t my camera connect to my phone?
Have you entered the correct password? If this is not the issue, please try switching both the camera and phone off and on again.
Image stitching doesn’t appear to be working, what can I do?
Try moving all objects at least 1 metre away from the camera. This can cause issues sometimes.
My videos won’t play back in my app library, what can I do?
If you have recorded a video in 4K and your phone is not 4K compatible, you will not be able to view videos on your phone. Either
reduce the quality you capture videos at or view your videos on a 4K compatible device or on Facebook or YouTube.
Why are all my photos panoramic when I view them in the Pocket360 App?
Change the mode by clicking the first button at the top right of the menu bar. You can switch between Panorama ( ),
Gyroscope ( ), Drag ( ) and VR ( ) mode.
My videos take a long time to save. Why is this and what can I do about it?
Due to the size of the 4K files and wireless sharing speeds, videos can take a few minutes to upload.
There is a line down the middle of my photos and it looks like one half is brighter than the other. What can I do?
This is caused by artificial lighting and can also be due to an abundance of light being exposed to one of the cameras. This leaves the
other camera in shade leading to a two toned image. To solve this issue, try rotating the camera position or provide natural light.
How can I control the camera?
You can control the camera by using the Pocket360 App (which can be found on the App Store or Google Play) or by using the MODE
button and SHUTTER button on the Z360 camera.
Why isn’t the video I uploaded to YouTube a 360° video?
It can take up to 30 mins for a video to become 360 enabled on YouTube. Content uploaded from your phone photo album will not be
360 enabled. Make sure you upload 360° content from the Phone app.
My Z360 keeps turning itself off. Why?
This is a battery saving function. The camera will switch itself off after 2 minutes of inactivity.
How do I change the SSID/Wi-Fi password?
Settings - General. Here you will see the name and password for your camera. You can edit the password from here.
How do I charge my Z360?
Connect your Z360 to a PC using the USB Cable provided.
