14
• When the button is pressed on the alarm pendant it
will display a small red light. If this light flashes, this
means that the alarm pendant's battery is low. The
alarm pendant will automatically notify the 24 hour
Emergency Resolution team, who will contact you to
arrange a replacement alarm pendant. You don’t need
to do anything.
• In the unlikely event that the alarm pendant does not
light up, the alarm call may not have been transmitted.
You must contact Customer Services on the number
below as soon as possible to arrange a replacement
alarm pendant.
0800 085 7310
THE LIGHT ON YOUR AL ARM PENDANT
Your alarm pendant
The alarm pendant will automatically
tell the 24 hour Emergency Resolution
team when its battery is low and they will
contact you to arrange a replacement.
When button is pressed a
small red light will display
