14
TROUBLESHOOTING
The table below contains useful information on some PROBLEMS — SYMPTOMS,
PROBABLE CAUSES AND POSSIBLE SOLUTIONS which might affect your operator.
Before intervening on the system (maintenance, cleaning), always disconnect the
product from the mains power supply.
SYMPTOMS
PROBABLE CAUSE(S)
ACTION(S)
Manouver fails to
start
A) No power supply
B) Open / Blown fuse
C) Gate jammed
D) Defective limit switch
A) Ensure that the power cable is
correctly inserted in the power
outlet.
B) Substitute the fuse for another
one with the same specifications
C) Ensure there are no obstruction
on the gate travel
D) Substitute the (analog and/or
digital) limit switch system
Motor won't run
A) Reversed wiring
B) Gate or operator jammed
A) Check the wiring
B) Change to manual mode and
check it separately
Control board
does not accept a
command
A) Blown fuse
B) No power supply
C) Defective remote control / Low
battery
D) Remote control range
A) Substitute the fuse for another
B) Ensure that the power cable is
correctly inserted in the power
outlet
C) Check and substitute the battery
D) Check the position of the
receiver's antenna and, if necessary,
try adjusting it, if you think the
signals to be weak
Motor only runs in
one direction
A) Reversed wiring
B) Reversed limit switch system
C) Defective control board
A) Check the motor wiring
B) Reverse the limit switch
connector (analog and/or digital)
C) Substitute the control board
