PX-2404M User’s Manual - Rev 1.6
7
2 YEAR MANUFACTURER WARRANTY
D.C. Solutions Australia Pty. Ltd. (PowEx) warrants to the Customer that this product is
substantially free from defects in materials and workmanship under normal use for a period of 2
Years from the Date of Purchase.
Please ensure you keep a copy of your receipt on file as this will be required for proof of purchase
and to validate your warranty.
Obtaining Warranty Service
Within the warranty period, the Customer must contact the authorised supplier / retailer where the
product was purchased or alternatively you can contact the PowEx service centre through one of
the following methods:
Hotline
: (03) 9482 2203
Website
:
www.dcsolutionsaustralia.com.au
If the Authorised Supplier and / or PowEx service centre concludes that while under normal use, a
product failure or malfunction occurred during the warranty period and was caused by a defect in
material or workmanship (see Exclusions), the Customer will be asked to ship to the nearest
service point. The product must be packaged appropriately for safe shipment. To prove that the
product is under warranty, the customer should enclose a copy of their receipt for proof of
purchase. It is recommended that returned products be sent by registered mail as D.C. Solutions
Australia Pty. Ltd. (PowEx) accepts no responsibility / liability for goods lost or damaged in transit.
Return Shipping costs to be incurred by the Customer.
Exclusions
If upon receiving a product for repair and if testing and examining the product has disclosed that
the alleged defect or malfunction in the product does not exist or was caused by the Customer or
any third persons misuse, physical abuse, water damage, unauthorised attempts to open, repair
or modify the product or improper installation, this will not be covered under this warranty.
This Warranty is void if:
1. The product has been tampered or repaired by unauthorised personnel.
2. If connected to generator power without using surge protector
3. The warranty seal is broken or altered.
4. The warranty period has expired.
