Troubleshooting
51
Powerware
®
5115 Rack-Mount User’s Guide
:
164201449 Rev A
www.powerware.com
Service and Support
If you have any questions or problems with the UPS, call your
Local
Distributor
or the
Help Desk
at one of the following telephone numbers
and ask for a UPS technical representative.
In the United States:
1-800-356-5737
or
1-608-565-2100
Europe, Middle East, Africa:
+44-17 53 608 700
Asia:
+852-2830-3030
Australia:
+61-3-9706-5022
Please have the following information ready when you call the Help
Desk:
:
Model number
:
Serial number
:
Version number (if available)
:
Date of failure or problem
:
Symptoms of failure or problem
:
Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the
package and on the Bill Of Lading (if applicable). Use the original
packaging or request packaging from the Help Desk or distributor. Units
damaged in shipment as a result of improper packaging are not covered
under warranty. A replacement or repair unit will be shipped, freight
prepaid for all warrantied units.
NOTE
For critical applications, immediate replacement may be available. Call the
Help Desk
for the dealer or distributor nearest you.
Summary of Contents for 5115 RM
Page 1: ...Powerware 5115 RM User s Guide 500 1500 VA www powerware com...
Page 4: ......
Page 44: ...Communication 38 Powerware 5115 Rack Mount User s Guide 164201449 Rev A www powerware com...
Page 52: ...Specifications 46 Powerware 5115 Rack Mount User s Guide 164201449 Rev A www powerware com...
Page 58: ...Troubleshooting 52 Powerware 5115 Rack Mount User s Guide 164201449 Rev A www powerware com...
