Troubleshooting
53
IMPORTANT:
If a part needs replacement, only us
e parts that meet the manufacturer’s specifications. Replacement parts that
do not meet specifications may result in a safety hazard or poor operation of the generator.
Contact Powerhorse Product Support at 1-866-443-2576
for any questions, problems, or parts orders.
Problem
Possible Causes
Possible Remedies
Engine will not start.
a)
Low oil level.
b)
Fouled spark plug.
c)
Out of fuel.
d)
Switch in OFF position.
e)
Clogged fuel filter.
f)
Bad fuel.
g)
Blown fuse.
a)
Fill crankcase to proper oil level.
b)
Clean or replace spark plug.
c)
Fill fuel tank.
d)
Place switch in Run or Choke position.
e)
Clean fuel filter.
f)
Drain tank and carburetor. Refuel.
g)
Replace fuse.
Voltage too low.
a)
Defective invertor board.
b)
Generator is overloaded.
a)
Bring generator to a qualified technician for inspection.
b)
Reduce the load. (See Power Load Planning & Mgt.
section of this manual.)
Voltage too high.
a)
Engine speed too high.
a)
Bring generator to a qualified technician for
adjustment.
Generator overheating.
a)
Generator is overloaded.
b)
Insufficient ventilation.
a)
Reduce the load. (See Power Load Planning & Mgt.
section of this manual.)
b)
Make sure there is at least 7 feet of clearance on all
sides of generator.
No output voltage.
a)
Defective load connected to generator.
b)
Broken or loose wire.
c)
Defective receptacle.
d)
Defective stator.
e)
Defective rotor.
f)
Tripped breaker/protector.
a)
Disconnect load.
b)
Bring generator to a qualified technician for repair.
c)
Replace receptacle.
d)
Bring generator to a qualified technician for repair.
e)
Bring generator to a qualified technician for repair.
f)
Reset breaker/protector.
Engine lacks power.
a)
Generator is overloaded.
b)
Dirty air filter.
c)
Bad fuel.
d)
Clogged spark arrester.
a)
Reduce the load. (See Power Load Planning & Mgt.
section of this manual.)
b)
Clean or replace air filter.
c)
Drain tank and carburetor. Refuel.
d)
Clean or replace spark arrester.
Engine shuts down
during operation.
a)
Out of fuel.
b)
Low oil level.
c)
Fuse blown.
a)
Fill fuel tank.
b)
Fill crankcase to proper oil level.
c)
Replace fuse.
