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BASIC TROUBLESHOOTING
DEVICE DOESN’T TURN ON
PowerDot is probably very low on battery. Charge your PowerDot.
DURING PRE-STIMULATION SET UP, POWERDOT(S)
CANNOT BE FOUND (OR ARE NOT CONNECTED)
Check out My Devices and make sure that the PowerDot device
you’re trying to use is there in the list of activated devices.
Make sure your PowerDot is turned on. (The white light is on
in the device).
If the device is charged and on the activated list but still doesn’t
connect: In the case of some Android devices, there may be
an issue with the Bluetooth stack on your mobile device. Quit
your PowerDot Mobile Application through the Task Manager,
restart Bluetooth (via your mobile phone’s Settings menu) and
try again.
STIMULATION DOES NOT PRODUCE
THE USUAL SENSATION
Check that your electrode pads are firmly attached to your body
and are correctly positioned (as advised on the Pre-Stimulation
screen). Put the stimulation on pause, re-attach or reposition the
pads, then resume the stimulation.
THE STIMULATION CAUSES DISCOMFORT
OR A BURNING FEELING
If you’re using your standard intensity modes, than most
probably your pads are worn out and and/or losing their
Summary of Contents for PD-01V
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