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Can Powelectrics help in supplying an external antenna..?
Yes
– please contact us to discuss your requirements. If we do not have stock we can hopefully help by
recommending a suitable supplier.
The connector on my external antenna is too big to fit through the gland on a Metron2. What can I do?
A standard SMA connector will not fit through the supplied M12 glands. We can supply a kit that allows an M16
gland to be fitted without drilling a new hole.
I want to mount my Metron2 inside a metal enclosure. Will it still work?
It may do. Some radio waves could pass through the metal but it will likely reduce the signal significantly. It is
best to mount the unit outside the enclosure or use an external antenna.
I am using an AT&T SIM card in the USA
– what should my ENS settings be?
AT&T have a set of features called ENS (Enhanced Network Services). By default this is disabled, but if for any
reason you are using are having problems and using an AT&T SIM, you may want to change ‘ENS State’
(under System menu) to enable.
How do I find out what to put in the GPRS settings?
This depends on your SIM card and where you are sending your data. If you are using SIM cards or data
collection services from Powelectrics then please contact us and we will provide you with the details. Generally
your SIM provider will have the APN, username and password required.
What data collection options do you have to work with the Metron2?
You can send data either directly to your mobile phone or a computer. We have a hosted data collection
service available as well as solutions for interfacing to SCADA systems. Please contact Powelectrics to discuss
your requirements further.
Can I convert my Metron2/S to work from an integral battery?
No. Please contact us to discuss the options available to you.
Can I convert my Metron2/SSM to work from a power supply?
No. Please contact us to discuss the options available to you.
Do you have any options so I can run my Metron2 from a solar panel?
Yes
– we have available some elegant, affordable and well proven solar options with intelligent charge
regulators that maximise performance. Please contact us to discuss your requirements.
How do I know that the Metron has received a SMS message?
When the Metron 2 receives a text message, a letter icon will appear at the top of the screen followed by a
double beep. This double beep indicates if the text message is in a valid format or not by having a higher pitch
note first (invalid) or second (valid). An error will appear on the screen telling you about the problem if it is
invalid.