manualshive.com logo in svg

POSMicro RP-E10 SERIES, User Manual

Share
Download
POSMicro RP-E10 SERIES User Manual Download Page 36

- 

32

 - 

 

14 TROUBLESHOOTING 

Check the following points before requesting for repair: 
 

■

  The power does not turn ON 

•  Is specified AC adapter being used? 
•  Are the AC cable and AC adapter connected correctly? 
•  Is the AC adapter connected to the printer correctly? 
 

■

  The printer does not print 

•  Is the interface cable connected correctly? 
• Is 

the 

specifications of interface cable conformed to its specifications of this manual being used? 

•  Is the communication method between the printer and the host device correct? 
•  Is specified thermal paper being used? Is the paper orientation (surface/back) correct? 
 

■

  An error is displayed 

•  See "LED Display" on page 13. 
•  Is the function settings of the printer correct? 
 
 

 

Summary of Contents for RP-E10 SERIES

Page 1: ...upport POSMicro com Monday Friday 6 AM to 5 PM Pacific Time Bulk Discounts FREE SHIPPING SE Habla Espa ol Free ground shipping to the continental USA on orders over 100 For Help Call 1 800 241 6264 Se...

Page 2: ...USER S GUIDE Thermal Printer RP E10 SERIES Read this user s guide carefully before using the printer Keep this user s guide in a place where it can be accessed quickly...

Page 3: ...uding but not limited to typographical arithmetic and listing errors is a trademark of Seiko Instruments Inc All other trademarks are the properties of their respective companies This product complies...

Page 4: ...te radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential ar...

Page 5: ...ifications on the printer see the RP E10 SERIES THERMAL PRINTER TECHNICAL REFERENCE This manual consists of the following sections INTRODUCTION 1 OPERATING PRECAUTIONS 5 1 PREPARATION 7 2 IDENTIFYING...

Page 6: ...onal injury or death Caution Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage About symbols The symbol indicates information which yo...

Page 7: ...printer only with specified AC adapter and AC cable Do not use an AC adapter with a voltage other than specified Keep the AC plug and the DC plug away from dust and metal objects Make sure the AC plug...

Page 8: ...off the printer and unplug the AC plug when not in use for a long period of time or before maintenance Do not use or store the products in the following locations Locations subject to direct sunlight...

Page 9: ...lean the printer case using soft lint free cloth DO NOT use alcohol or other solvent Before using always clean the terminals using a dry soft lint free cloth If the terminals are dirty it may not be p...

Page 10: ...might rust Thermal Paper Handling Store the thermal paper in a cool dry and dark place DO NOT rub the thermal paper with hard objects DO NOT leave the thermal paper near organic solvents DO NOT allow...

Page 11: ...ccessories 1 CD ROM 1 58mm 58mm Printer Top paper discharge model or Printer Front paper discharge model SAFETY PRECAUTIONS one sheet User s Guide SAFETY PRECAUTIONS Various Software CD ROM one piece...

Page 12: ...or future transportation or long term storage The available accessories are shown below See 2 IDENTIFYING THE MODEL TYPE for the models AC AC USB Powered CB JP03 20A Specified AC cable the figure show...

Page 13: ...1 Serial with power supply pins When the printer is incorporated into your equipment and then supplied electric power from the equipment follow the rated value of input voltage for RP E10 described in...

Page 14: ...10 3 EACH PART OF PRINTER 1 2 5 3 6 4 13 7 8 9 10 12 11 14 Top paper discharge model...

Page 15: ...11 6 4 3 5 2 1 10 12 11 14 13 7 8 9 Front paper discharge model 16 16 18 17 15 USB USB 16 USB model Serial model USB Serial model Ethernet model...

Page 16: ...place the thermal paper 9 Paper near end sensor setting lever A lever to set the value to detect the remaining amount of the thermal paper 10 Paper width setting knob The knob to set the paper width I...

Page 17: ...over open error Yellow On Hardware error Red On Head temperature error Violet On Vp voltage error Violet Blink 1 Cutter error Violet Blink 2 Rewriting external flash White Blink 3 Rewriting FW White O...

Page 18: ...he AC cable to an electric outlet Pull Locking DC jack engaged Locking DC jack disengaged NOTE The DC jack of the printer power connector has the locking system To disengage the locking system pull th...

Page 19: ...ng 1 Pull the release lever to open the paper cover 2 Take the glued end from the paper roll 3 Set the thermal paper directly above the paper holder certainly as the direction shown in the figure Top...

Page 20: ...not open DO NOT cover the paper outlet or hold down the thermal paper Doing so may cause paper jam DO NOT touch the platen roller and gears in the printer Doing so may cause loss of printing quality o...

Page 21: ...17 Recommended Thermal Paper Shape NOTE DO NOT use deformed thermal paper Doing so may cause the printer damaged NOTE In case of using loosened paper roll rewind the roll before using it...

Page 22: ...f the printer The default setting is 22 2 mm approx in diameter Position A for Top paper discharge models Position C for Front paper discharge models NOTE Use the detection value of paper near end as...

Page 23: ...22 2 mm in diameter Front paper discharge model 1 D 25 2 mm in diameter Front paper discharge model 1 1 Outside diameter for paper near end detection is not affected by the installed Wall Mounting Ki...

Page 24: ...ing procedure 1 Turn the printer OFF 2 Pull the release lever to open the paper cover and remove the paper jam NOTE Do not damage the printer when removing the thermal paper Especially do not touch th...

Page 25: ...en open the paper cover When you find a paper jam remove it 3 Set the thermal paper straight and then close the paper cover gently 4 Turn the printer ON by turning the POWER switch ON 5 When the print...

Page 26: ...e FEED switch after initializing the printer the LED lights in blue 3 Test printing is started 4 After test printing the printer cuts the thermal paper After 1 described below is printed the LED light...

Page 27: ...thod or the type of thermal paper The function settings of the printer are stored in the FLASH memory They are effective until rewriting them again You can set these functions by using the Memory Swit...

Page 28: ...CATION for details of interface specifications The communication speed might be reduced depending on data processing by software as well as print type and size Serial USB Ethernet Communication Throug...

Page 29: ...tor push it until it clicks DO NOT connect plugs of other cables including drawer kick cable or phone line to the interface connector When connecting an outdoor aerial wired LAN cable be sure to use i...

Page 30: ...nector on the backside of the printer 3 Turn the printer ON NOTE When connecting or disconnecting the drawer kick cable hold the plug and never pull the cable DO NOT connect cables other than a drawer...

Page 31: ...he knob to the Position B and then fix it with the coin screw again A B 4 Set the accompanying partition plate and the spacer plate to the position as shown in the figure See RP E10 SERIES THERMAL PRI...

Page 32: ...be used for the Top paper discharge model 1 Preparation When you open the carton make sure it contains the product and its accessories 4 3 6 6 3 8 18 Printer attachment screw four pieces Tapping screw...

Page 33: ...interface cable 3 Installation of Wall Hanging Bracket Fix the wall hanging bracket to the mounting surface and then secure it with six attachment screws for the bracket WLK B01 1 is designed to be in...

Page 34: ...acket from the top to the bottom to insert the printer bracket into the wall hanging bracket as shown in the figure NOTE Check the place and the material structure of the wall and then install the pri...

Page 35: ...hermal head the platen roller or the rubber feet with a cotton swab moistened with a small amount of ethyl alcohol 5 Wait until any ethyl alcohol remaining on the thermal head and the platen roller ev...

Page 36: ...correctly The printer does not print Is the interface cable connected correctly Is the specifications of interface cable conformed to its specifications of this manual being used Is the communication...

Page 37: ...58 mm 54 mm 58 mm 45 mm 2 Printing speed 350 mm s max Paper cutting method Slide cutting Paper cutting type Full cut Partial cut remaining the center dot Operating temperature 5 to 45 C Relative humi...

Page 38: ...8400 115200 bps Data length 7 or 8 bits Parity None Even or Odd Data control Hardware control Xon Xoff USB interface specifications Item Specification Version Ver 2 0 conformity Printer data transmiss...

Page 39: ...t to operate the products in other countries than listed above 2 The compliant AC cable differs from country to country See the list below to find out which cable you need to connect in destination co...

Page 40: ...cable IFC S02 1 Powered USB cable IFC V01 1 1 The shape of the power outlet differs in countries Confirm it before using Specified Thermal Paper 1 Model Manufacturer TF60KS E Nippon Paper Industries C...

Page 41: ...Avenue Suite 250 Torrance CA 90501 USA Telephone 1 310 517 7778 Facsimile 1 310 517 7779 Seiko Instruments GmbH Siemensstrasse 9 D 63263 Neu lsenburg Germany Telephone 49 6102 297 0 Facsimile 49 6102...

Reviews:

No comments

Brands by name

Popular brands

Load more brands