background image

 

 

5.

 

Make sure the loose end sticks out of the 
opening of the paper roll compartment. Then, 
close the top cover by gently pushing it back 
at the center of the top side of the cover with 
a click sound. 

6.

 

Make sure the paper roll is well loaded with 
the end of the paper sticking out as shown in 
the figure. 

 

 

To avoid paper jam occurring, do NOT press Cover Release 
Button during printing. 

Connecting Power Adapter and I/O Cables 

Please connect power adapter and I/O cables before operating the printer.  

 

1.

 

Well attach power adapter to DC-IN power connector on the I/O plate.  

2.

 

Connect PP-8802/8803 to the POS system using either USB or RS-232 
cable.  

2.1.

 

If you are installing 

USB interface cable

, plug Type-B 

connector into Type-B USB port of printer. Then, properly 
attach Type-A connector to your POS terminal. 

2.2.

 

If you are installing 

RS-232 cable

, well attach the male 

connector of RS-232 cable to printer and the other end to the 
POS terminal. 

In order to allow the printer to successfully detect what interface you are 
using to transmit data, make sure ONLY ONE type of interface cable is 
connected to avoid confusion. Also,

 reboot the printer after you 

change the interface cable for the printer

, which enables the printer to 

automatically re-detect the type of interface which is currently used. 

Mounting PP-8802/8803 onto a Wall (Optional) 

Please follow the steps described below to mount POS printer on the wall 
using wall-mount kits.

 

1.

 

Define where the printer is mounted. Drill 2 holes about 3.15” or 80 
mm apart. Each hole has to be at least 1/4” or 6.35 mm  diameter 
and at least 1 and 3/16” or 30 mm in depth. 

2.

 

After inserting two plastic anchors into the 
holes you drilled in Step 1, slightly tap the 
plastic anchors with a hammer until they are 
fully inserted into the drilled holes. 

 

Summary of Contents for PP-8802

Page 1: ...al x 1 Using poor quality thermal papers which contain impurity particles for instance sands or metals will scratch the thermal paper head and such a damage is not covered under the warranty Overview Top View PP 8802 8803 Thermal Printer User Manual Cover Release Button Paper Exit Printer Cover Power LED Error LED Paper Out LED FEED Switch 19760900030 Ver C0 http www posiflex com ...

Page 2: ...2 Front View Bottom View Rubber Pad Mounting Holes Power Button Rubber Pad Service Window Adjustment wheel for paper end sensor ...

Page 3: ...ing 2 or 3 Paper Rolls 1 Press down the cover release button to open the top cover Cash drawer CR port USB Type B Port 24 VDC IN power jack Serial DB 9 COM Port LAN Port USB Type B Port Cash drawer CR port 24 VDC IN power jack Serial DB 9 COM Port ...

Page 4: ...re above for the 58 mm paper spacing plate with its flange at top edge showing out Insert the noted corners of the spacing plate into the 3 dents inside the paper roll compartment as arrowed in the left picture above with point A goes in first Then the 58 mm paper roll sub compartment is formed as in the right picture above 3 To load the thermal printer with the 3 inch paper roll make sure the pla...

Page 5: ... POS terminal 2 2 If you are installing RS 232 cable well attach the male connector of RS 232 cable to printer and the other end to the POS terminal In order to allow the printer to successfully detect what interface you are using to transmit data make sure ONLY ONE type of interface cable is connected to avoid confusion Also reboot the printer after you change the interface cable for the printer ...

Page 6: ...ting Paper Jams When it comes to the common printing problems it is inevitable that you might encounter the issue of paper jams at some point The following steps are provided to assist you in fixing the problem Before proceeding make sure that your POS terminal is properly shut down 1 To open the paper jams rescue compartment place your thumbs toward the center of the compartment and then push the...

Page 7: ...the cover to close the paper jams rescue compartment P S The adjustment wheel also can be turned by using a screwdriver The control hole is on the right side of the compartment Please refer to the picture Restore Software Switch to Factory Default via Software Switch Reset Software Switch Reset is the specially designed function aimed to facilitate the factory reset process Please go through the f...

Page 8: ...er Performing a Self Test of the Printer 1 Power off the printer 2 Press and hold the feed button of the printer 3 Power on the printer The printer will emit one short beep sound 4 Release the feed button of the printer 5 The printer performs a self test and prints out the self test result If the paper out LED indicator still turns bright in red press the feed button of the printer to make the pri...

Page 9: ... paper rolls and the gear by using the platen roller with a cotton swab moistened with water Then power on the printer only after water has dried After printing the thermal head and its surroundings can be overheated Make sure that it is completely cooled down before cleaning it Do not damage the thermal head with your fingers or any other hard object Troubleshooting Common Printer Problems The pr...

Page 10: ...econds power it back on If the error LED indicator turns on again even after turning the power back on malfunction may occurs Contact your dealer or Posiflex technical service team Driver Download Please download the relevant driver that you need from the Posiflex website http www posiflex com en global Download download Specifications PP 8802 8803 General Printer Reliability 150 Km print length P...

Page 11: ...C Dimensions W x D x H 143 mm H x 148 mm W x 205 mm D Weight 1 200g Color Black White Ivory Options Wall Mounting Kits Printing Printing Method Thermal dot line printing Printing Speed 220 mm second max Printing Resolution Up to 8dots mm and 576 dots line Printing Direction Vertical and Horizontal Printing Fonts Fonts Column capacity Font selection 24 dot or 16 dot by software command Character Si...

Page 12: ...r Guide Yes Auto Cutter Yes Connectivity Serial Interface RS 232 for PP 8802 8803 USB Interface Built in USB for PP 8802 8803 for Ethernet Interface Ethernet 10 100Base T for PP 8803 OS support Android Linux Windows The product information and specifications are subject to change without prior notice To get the detailed information on the PP 8802 8803 please check this model from Posiflex Global W...

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