POSBank SlimPOS User Manual Download Page 39 | Manualshive

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Trouble shooting

>>

Network Symptom

MSR Symptom

USB Symptom

Cannot access LAN

MSR does not response

USB port does not function

- Check hub / switch is working correctly
- Check the RJ45 cable
- Check the RJ-45 LEDs are on
- Reinstalled LAN card
- Replace main board

- Check the MSR reader cable
- Check the main board to LCD cable
- Check the MSR board cable

- Check the ports are detected in windows device Manager
- Check the USB device
- Reinstalled USB driver
- Replace the USB device

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Summary of Contents for SlimPOS

Page 1: ...More than just a POS you think POSBANK Co Ltd Room 805 808 New T Castle B D 429 1 Gasan Dong Geumcheon Gu Seoul Korea www posbank com User s MANUAL...

Page 2: ...urations PC Health Status Load set up defaults Set passwords Save Exit setup option Exit without saving General checkout guidelines Power system checkout Network symptom MSR symptom USB s Cash drawer...

Page 3: ...Caution Chapter 1...

Page 4: ...for parts and labor to the purchaser The 1st year is free workmanship and new or refurbished replacement parts with one way freight cost born by POSBANK and customer shall be responsible for send shi...

Page 5: ...all photographs illustrations and software is protected under international copyright laws with all rights reserved Neither this manual nor any of the material contained herein may be reproduced with...

Page 6: ...ct to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose The manufacturer reserves the right to revise this publication and...

Page 7: ...Trademark recognition All product names used in this manual are the properties of their respective owners and are acknowledged 7...

Page 8: ...on If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfere...

Page 9: ...ies with part 15 of the FCC rules Operation is subject to the following conditions This device may not cause harmful interference and This device must accept any interference received including interf...

Page 10: ...ed by qualified personnel and should confirm to all local codes If and abnormal power conditions or blackouts occur during operation disconnect unit at the AC source immediately Once normal power is r...

Page 11: ...Product overview Chapter 2...

Page 12: ...ncluded when you purchased this product 2 If any of these items are damaged or missing contact your dealer for assistance 3 Optional Parts POS MAIN BODY POWER CORD USER S MANUAL DRIVER CD Customer dis...

Page 13: ...Each part of main body name Touch Panel Display MSR Power Button POWER HDD LAN LED USB PORT Display Hinge Customer Display Cover Real For Cable Management Real Connectors FRONT VIEW REAR VIEW 13 2...

Page 14: ...me Rear Connectors I O AC IN POWER Connector PS 2 KEYBOARD Connector COM1 Port COM3 Port USB Port Audio port Line in Speaker out Mic in Monitor Connector option Parallel Port COM2 Port PS 2 Mouse Conn...

Page 15: ...d Monitor Installation Connect the display cable and insert VFD 2nd Monitor set use 4 screws to secure the VFD 2nd Monitor set VFD 2nd Monitor is connected to internal COM4 To install or withdraw VFD...

Page 16: ...Chapter 3 BIOS Setup Utility...

Page 17: ...this program Press Del during the Power On Self Test POST toenter the Setup utility otherwise POST continues with its test routines If you wish to enter Setup after POST restart the system by pressing...

Page 18: ...2 to select color backward Shift F2 key Moves the cursor to the last field or PgDn Moves the cursor to the first field or PgUp Brings up a selection menu for the highlighted field Enter Move to previo...

Page 19: ...een appears The BIOS menu screen displays the items that allow you to make changes to the system configuration To access the menu items press the up down right left arrow key on the keyboard until the...

Page 20: ...OST None Select this when no IDE device is used The system will skip the auto detection setup to make system start up faster Manual User can manually input the correct settings Access Mode The options...

Page 21: ...time CPU Features Delay Prior to Thermal Hard Disk Boot Priority CPU L 1 L2 Cache Quick Power On Self Test First Second Third Boot Device This item allows you to setup the CPU thermal management func...

Page 22: ...red at the prompt Setup The system will boot but access to Setup will be denied if the correct password is not entered at the prompt This setting allows you to enable the APIC mode The choices are Dis...

Page 23: ...Disabled Memory Hole at 15M 16M Enabling this feature reserves 15 MB to 16 MB memory address space for ISA expa nsion cards that specifically require this setting This makes memory from 15 MB and up u...

Page 24: ...Integrated Peripherals Use this menu to specify your settings for integrated peripherals Bios setup utility 24 3...

Page 25: ...IDE devices possible Because two IDE devices may have a different Mode timing 0 1 2 3 4 it is necessary for these to be independent The default setting Auto will allow auto detection to ensure optimal...

Page 26: ...re allows you to wake up the system using any of the listed options The options Mouse Left Mouse Right Any KEY Button Only Select an address and corresponding interrupt for the first and second serial...

Page 27: ...e choices Disabled 10 20 30 40 Sec 1 2 4 Min Select an address and corresponding interrupt for the serial ports The choice Disabled 3F8 2F8 3E8 2E8 Select an IRQ for the serial ports The options IRQ3...

Page 28: ...Mouse Function USB Storage Function The choices Disabled Enabled Allow you to configure the USB 2 0 controller in HiSpeed 480 Mbps or Full Speed 12 Mbps Configuration options Full Low Speed HiSpeed T...

Page 29: ...suspend The power management setup controls the single board computer s green features to save power The following screen shows the manufacturer s defaults MODEM Use IRQ Suspend Mode HDD Power Down S...

Page 30: ...rom a soft off state by an input signal on the serial Ring Indicator RI line The choices are Enabled and Disabled When Enabled enter any key to wake up the system from S3 state The choices are Enabled...

Page 31: ...not boot The commands here are Auto ESCD or Manual Choosing Manual requires you to choose resources from the following sub menu Auto ESCD automatically configures all of the boot and Plug and Play dev...

Page 32: ...e current temperature of system This shows the current CPU temperature This shows the Chassis FAN Speed RPM This shows the CPU FAN Speed RPM This shows the voltage of VCORE 5V 12V VCC V AVCC V VCC3 V...

Page 33: ...are factory settings for optimal performance system operations While Award has designed the custom BIOS to maximize performance the factory has the right to change these defaults to meet their needs...

Page 34: ...Bios setup utility Set Password You can set password It is able to entel change the options of setup menus 34 3...

Page 35: ...the values entered in the setup utilities will be recorded in the CMOS memory of the chipset The processor will check this every time you turn your system on and compare this to what it finds as it c...

Page 36: ...Bios setup utility Exit without saving Selecting this option and pressing Enter lets you exit the setup program without recording any new values or changing old ones 36 3...

Page 37: ...Trouble Shooting Chapter 4...

Page 38: ...ting them Follow the corrective procedures in order If you replace an FRU and the symptom remains reinstall the original FRU before going to the next step Do not replace non defective FRUs 38 Power sy...

Page 39: ...b switch is working correctly Check the RJ45 cable Check the RJ 45 LEDs are on Reinstalled LAN card Replace main board Check the MSR reader cable Check the main board to LCD cable Check the MSR board...

Page 40: ...working but text is still visible on screen Touch screen does not function Check the cash drawer cable Replace the cash drawer cable Check the LCD cable Check the inverter cable Replace the inverter...

Page 41: ...not function system continually reboots on power up Check the A C cable Check the main board power connector Check the CPU setting Check the DRAM setting Check the power button cable Replace the power...

Page 42: ...Mainboard Jumper Setting Chapter 5...

Page 43: ...Mainboard and PCB jumper setting 43 5...

Page 44: ...pin DDR2 DIMM slot DIMMB1 240 pin DDR2 DIMM slot DIMMA1 CompactFlash socket CF1 Note Function Label Slots Jumpers Slots 6 Channel Audio I O 3 jacks Line in port Line out port Microphone port AUDIO US...

Page 45: ...USB2 5 x 2 header pitch 2 54mm USB 2 0 connector FRONT_USB1 5 x 2 header pitch 2 54mm System panel connector F_PANEL1 5 x 2 header pitch 2 54mm Front headphone connector F_AUDIO1 5 x 2 header pitch 2...

Page 46: ...Replacing Parts Chapter 6...

Page 47: ...loose inside the case Metallic parts or metal flakes can cause electrical shorts Only qualified personnel should perform repairs on the SlimPOS Damage due to unauthorized servicing is not covered by t...

Page 48: ...ging the internal components Most of the electrical and mechanical connections can be disconnected by using your fingers It is recommended that you do not use needle nosed pliers to disconnect connect...

Page 49: ...fective FRUs When replacing a failing part other parts that have to be removed before the failing part are listed at the top of the page The arrows in the following procedures show the direction of mo...

Page 50: ...Replaceable Units 1 Remove the cable cover 4 Loosen the 4 screws 2 Loosen the 3 screws by screwdriver as described in holes 5 Remove the metal case cover 3 Remove the rear cover 6 Loosen the 2 screws...

Page 51: ...eplacing Field Replaceable Units 7 Remove the hinge cover 10 Loosen the 6 screws 8 Loosen the 2 screws 11 Remove the monitor hinge cover 9 Remove the part as shown 12 Loosen the 12 screws Mainboard 51...

Page 52: ...le from mainboard 14 Remove the front cover and disconnect the 2 cables 15 Loosen the 6 screws and metal cover remove 16 Remove all connectors from Mainboard 17 Loosen the 4 screws 18 Loosen the 2 scr...

Page 53: ...Replacing Field Replaceable Units 1 Loosen the 2 screws 2 Disconnect the cable 3 Separate the MSR 4 After replace MSR assemble in a reverse way Replace MSR 53 6...

Page 54: ...Replacing Field Replaceable Units Replace memory RAM method 1 Open the release latches 2 Remove the memory 54 6...

Page 55: ...Replacing Field Replaceable Units Replace Heatsink FAN 1 Separate the connector from the mainboard 2 Loosen 2 screws 3 Pull up Heatsink Fan and separate from CPU 55 6...

Page 56: ...Replacing Field Replaceable Units 1 Remove the Heatsink 2 Turn the locking screw 180 degrees 3 Remove the CPU Replace CPU 56 6...

Page 57: ...Replacing Field Replaceable Units 1 Loosen the screw to open a HDD cover 2 Release the 4 locking screws 3 Disconnect the 2 cables and release the 4 screws on the side to remove the HDD Replace HDD 57...

Page 58: ...ld Replaceable Units Replace Power supply 1 After remove HDD separate bottom cover by loosen 4 screws 2 Loosen 3 screws 3 Remove the power supply bracket 4 After replace Power supply assemble in a rev...

Page 59: ...placing Field Replaceable Units Replace Monitor 1 Loosen the 2 screws 2 Remove the hinge cover 5 Loosen the 6 screws 3 Loosen the 2 screws 6 Remove the monitor hinge cover 4 Remove the part as sharn 5...

Page 60: ...Replacing Field Replaceable Units 9 replace monitor 7 Loosen the 12 screws 8 Disconnect the 2 monitor cable from mainboard Replace Monitor 60 6...

Page 61: ...ate the part 5 Loosen the 2 screws to separate the inverter 2 Loosen the 6 screws and separate the display cover 6 Disconnect the 2 cable to remove the inverter 3 Loosen the 4 screws and disconnect th...

Page 62: ...Replacing Field Replaceable Units 7 Loosen the 16 screws to separate LCD panel 8 Separate touch panel from LCD panel Replace Monitor board Inverter Touch panel LCD Panel 62 6...

Page 63: ...l C Mobile 1 6 GHz 2 2 GHz 2 RAM one DIMM up to 2GB DDR2 400 533 SO DIMM 3 HDD 2 5 SATA HDD 80GB above Power Type Operating Temperature Operating Humidity Size L x W Weight ATX 0 60 C 32 140 F 0 90 re...

Page 64: ...phics Media Accelerator 900 15 TFT LCD 1024 768 5 wire resistive touch screen RS232 C port COM4 COM5 COM6 USB 4 ports front 2 rear 2 RS232 C port COM1 3 9 pin 5V 12V supply power LAN port Audio port P...

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