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PORT S31A, User Manual

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Table of Contents

In the Box

Product Specifications

Features

Preparing the Lock

Installation Instructions

Programming Your Lock

Setting Your Passcode

Adding IC Card

Lock Records

Remote WiFi Management

Troubleshooting

3

4

6

8

9

10

13

15

18

20

21

23

22

Manual Key

Summary of Contents for S31A

Page 1: ...Smart Lock User Manual Model S31A ...

Page 2: ......

Page 3: ...roduct Specifications Features Preparing the Lock Installation Instructions Programming Your Lock Setting Your Passcode Adding IC Card Lock Records Remote WiFi Management Troubleshooting 3 4 6 8 9 10 13 15 18 20 21 23 22 Manual Key ...

Page 4: ... the Box 1 Front Panel 1 2 Back Panel 1 3 Mortise Lock 1 4 IC Card 1 5 Manual Key 2 6 Waterproof Rubber Gasket 2 7 U Clip 1 8 Strike 1 9 Dust Box 1 4 10 Spindle for Door Thickness 35mm 55mm 1 3 8 2 1 8 1 ...

Page 5: ...0x5mm For Aluminum Door 4 15 Mortise Screws 25x4mm For Wooden Door 4 16 M5x30mm for door thickness 35mm 55mm 1 3 8 2 1 8 for upper 1 17 M5x50mm for door thickness 35mm 55mm 1 3 8 2 1 16 for lower door thickness 45 75mm 1 3 4 3 for lower 1 18 M5x70mm for door thickness 45mm 75mm 1 3 4 3 for lower 1 5 19 Gateway optional 1 ...

Page 6: ...locking Methods Bluetooth Fingerprint S31B Password Card Manual Key WiFi Remote Finish Satin Stainless Steel Satin Black Golden Gray Door Types Metal Wood Sliding Door Metal Wood Swing Door Working Voltage 6V 4x AAA Batteries Door Thickness to Fit 1 3 8 3 Data Capacity Passcode 150 sets IC Card 200 sets Working Temperature 22 F 140 F Working Humidity 20 90 Low Wattage Alarm Less than 4 5V 6 ...

Page 7: ...1 Trim Details 2 Mortise Lock Options 7 For narrow style metal frame backset available for 28mm 30mm and 35mm Minimum style required 46mm for 28mm 35mm ...

Page 8: ...entering the passcode wrong 5 times the entry lock will freeze for 30 seconds Activity Logs Up to 500 operational records saving in the lock Anti Theft Passcode Decoy digits can be ADDED to passcode when entered to prevent passcode from being exposed to the person standing next to the user Tamper Alarm The lock will sound if intruders try to pry the lock from the door Other Features 304 Stainless ...

Page 9: ...irection of the handle insert it into the handle seat and re lock the hexagon screw of the handle to complete the turning Exterior Panel Interior Panel 1 Turn the handle on the back panel Loosen the inner hexagon screw of the handle counterclockwise 2 Remove the handle 3 After adjusting the direction of the handle insert it into the handle seat and re lock the hexagon screw of the handle to comple...

Page 10: ...ing the 25x4mm Parts 15 for wood doors and 10x5mm Parts 14 for aluminium doors 3 Set the front and back panel Parts 1 2 on the door Install Spindle 1 Insert the spindle Part 10 or 11 into the hole and turn the front end to set the spindle If the handle faces the left turn the triangle point to the left If the handle faces the right turn the triangle point to the right 10 ...

Page 11: ...e spindle 2 Depending on the location of where the hole was drilled set the screw casing then tighten Connecting Interior Exterior Panel and Wires 1 Set the front and back panel Part 1 2 along with the rubber gaskets Part 6 on the door 2 Connect the wires from the interior panel to the exterior panel just plug and click 3 Connect the front back panel using the screw 11 ...

Page 12: ...Installing the Batteries 1 Install 4 new AAA batteries into the battery chamber 2 Put the battery cover back 12 ...

Page 13: ...d Login Register Phone number Email Password Login Forgot Password Register Phone Email Country Region American Samoa 1684 Enter your Phone number Password between 6 20 characters Confirm Password Verification Code Get Code Register Login Register X 18520265893 Login Forgot Password 13 ...

Page 14: ... of lock devices 4 The lock nearby will appear on the phone screen click 5 Rename the lock if you wish EX front door back door office etc 6 Wait for lock added confirmation Often times it will be a soft sound once confirmation is received TTLock Press to Add Lock The phone must be within 6 feet of the Smart Lock during the Pairing process Choose Lock Type All Locks Scan all types of locks Door Loc...

Page 15: ...the passcode click Passcode and type in your desired code and click ok Passcodes can be generated for permanent limited time single use and custom schedule Generate Passcode anent Timed One Time Erase Custom Recurri Permanent Start Time 2020 03 06 09 00 End Time 2020 03 06 09 00 Name Enter a name for this passcode You can Configure the Customized Passcode via Bluetooth or Remotely via a Gateway Se...

Page 16: ...account 2 Select e Key format timed permanent one time recurring 3 Enter the recipient s account of TTLock then set the name and effective time of the eKey The admin can choose to allow remote unlocking or disallowing authorized administrator or not as shown below 4 Then click Send The recipient s account has Bluetooth unlock permission Only the administrator can authorize ordinary key 5 After the...

Page 17: ...anent One Time Recurring Recipient Enter Recipient s Account Name Please enter a name for this eKey Allow Remote Unlocking Authorized Admin Send TTLock Door Name Touch to Unlock Long Press to Lock Authorized Admin Create Admin Admin List The owner can authorize admin status to other users Managing E Keys 1 Click to manage the eKeys you send the key management here refers to the Bluetooth key manag...

Page 18: ...ys Resetting the keys Sending the keys Adjusting the validity period of the keys Lock users about to expire Yellow shows the number of days re maining Expiration Reminders are shown in red Adding IC Cards The S31A supports opening doors through various IC cards Before an IC Card is used to open the door it needs to be added first The adding process needs to be performed by the app The validity per...

Page 19: ...nnecting with lock Please wait b Add card remotely You must add gateway first TTLock Touch to Unlock Long Press to Lock IC Cards Clear IC Cards Add IC Card Add card remotely Upload IC Cards Add card remotely Name Please enter a name Permanent Start Time 2020 01 06 11 26 End Time 2020 01 06 11 26 Next 19 ...

Page 20: ...6718 Next 20 Lock Records Click as shown below With Lock Records you can view eKeys save passcodes and unlock history TTLock H11 Touch to Unlock Long Press to Lock eKeys Li 2020 03 06 11 14 2021 03 06 11 14 Pending Passcodes 444335 2020 01 14 15 00 2020 01 14 16 00 Timed Invalid 23175003 2020 01 14 15 00 One Time Invalid 1 2020 01 14 10 54 Permanent Custom ...

Page 21: ...Records Refresh Records Search 2019 07 12 18050066613 11 28 56 unlock with app success Remote Wifi Management Adding a Gateway 21 ...

Page 22: ...lock clock read the unlocking records of passwords in a timely manner and remotely delete and modify passwords After confirming that your phone and door lock are connected to the gateway click to unlock You can unlock it anywhere you have a network 22 Unlock Using Manual Key Keyhole To unlock the door with the manual key remove the cover under the lever using a pointed device like a pen toothpick ...

Page 23: ...ent mobile phone No it can t but you can authorize the admin to the other user 6 How do I download unlock records Connected to Bluetooth you can download on the website Not Connected you cannot download 7 Why can t I unlock after I turned on passage mode You need to perform an unlock verification in any method then the passage mode will take effect 8 What is the purpose of Auto Lock mode You can s...

Page 24: ...volume a The Bluetooth system can only turn the sound On or Off and cannot adjust the volume b The non Bluetooth system can adjust the volume 4 There is no response to pressing the handle on the outside if the door and the inside of the door is responsive but the verification and motor is normal It may be that the triangle direction on the clutch has an error please check connection 5 The keys do ...

Page 25: ...Device Reset Open the battery cover plate on the interior panel Press the Reset but ton for 5 seconds then enter 000 A prompt will appear once it s reset successfully 25 ...

Page 26: ...1 800 219 2366 authority portsmartlock com www portsmartlock com ...

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