Porsche Taycan, Owner'S Manual

Page: 110 / 302

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Emergency Call Systems
108
Emergency Call Systems
Different emergency call systems may be used de-
pending on model, country and equipment. Help can
be requested via the emergency call system in an
emergency or in dangerous situations.
Despite activated private mode, location information
for the vehicle can be transmitted in the event of a
breakdown or emergency call as well as theft.
Emergency call
b b Cellphone network available.
b b Emergency call system ready for operation
(about 20 seconds after vehicle is switched on).
Information
The emergency call system does not require a cell-
phone registered in the vehicle as it has its own
cellphone module.
Under unfavorable conditions, an emergency call to
an emergency call center cannot be ensured (e.g. no
cellphone network available).
Due to technical or organizational restrictions be-
yond the control of Porsche (e.g. vehicle is in a loca-
tion where there is no emergency call system
coverage), it may not always be possible to establish
an emergency call to the relevant emergency call
center. If legally permitted, an emergency call can be
established to a public emergency call center in this
case. A public emergency call center may not be able
to process the data transmitted by the emergency
call system for determination of the necessary res-
cue measures (e.g. the current position of the vehicle
is not sent automatically).
If the vehicle battery is disconnected or defective, an
integral battery ensures that the emergency call
system remains available for at least one hour for
queries from the emergency call center.
Information
When the cover is open, the SOS button can be ac-
cidentally pressed and therefore trigger an uninten-
tional emergency call.
e
Always keep the SOS button cover closed when
driving.
e
Only press the SOS button in an emergency.
Triggering an emergency call via SOS button
Fig. 65: SOS button and light indicator
A SOS button
B Light indicator
Information
The emergency call cannot be triggered when the
vehicle is switched off.
1. Open the cover plate by pressing on it.
2. Press SOS button A for at least 1 second. If the
SOS button is pressed again for at least 1 second
within 6 seconds, the emergency call is canceled.
Light indicator B flashes green while the call to
the emergency call center is being established.
3. If conditions permit, wait in the vehicle until the
connection to the emergency call center is
established.
Light indicator B flashes green when the emer-
gency call to the emergency call center has been
established.
If queries from the emergency call center remain
unanswered, rescue measures are initiated
automatically.
Information
If the light indicator flashes, but the emergency call
center cannot be heard via the loudspeaker, the
loudspeaker may be defective, for example. How-
ever, the emergency call center may be able to hear
you.
Light indicator status display
Light indicator Status
Off Emergency call system
is off