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Warranty terms
Terms of the manufacturer’s warranty
As the manufacturer of the bike,
ADP Engineering GmbH
Waldstraße 23/B10
63128 Dietzenbach
Germany
[ warrantor ]
grants the customer [ warranty holder ] the two-year
guarantee of freedom of defects for his/her bike as
described below.
The warranty is only valid for bikes sold and delivered
in countries where authorised Porsche Centres are
located.
The warranty period begins with the date of the original
invoice and/or the original receipt from the authorised
Porsche Centre who sold the applicable bike to the
warranty holder. If the warranty holder resells the bike,
the warranty is not transferred to the new owner[ s ] and
becomes null and void.
In the event of a defect covered by the warranty, the
warrantor may, at its sole discretion, choose to correct
the defect [ subsequent performance ] or replace the
bike. In the event of subsequent performance, the
warrantor may, at its sole discretion, choose to repair
or replace the defective part.
If the defect cannot be rectified by means of subse-
quent performance or if further attempts at subse-
quent performance are unreasonable for the warranty
holder, the warranty holder may exclusively demand
the delivery of a bike which is free of defects.
This warranty is not grounds for any other claims.
In particular, the warranty does not grant claims for
compensation such as e.g. the provision of a spare
bike for the duration of subsequent performance or
claims for the compensation of damages.
This warranty does not affect the customer's statutory
rights.
Settlement of warranty claims
Warranty claims may only be asserted at the
premises of the authorised Porsche Centre who
sold the bike to the customer.
The original invoice and/or original receipt must be
submitted along with the defective bike. If the defective
bike and the original invoice and/or the original receipt
are not submitted or the original invoice and/or original
receipt are incomplete, illegible or technically incorrect,
the warrantor may refuse to provide the services
prescribed in the warranty.
A corresponding warranty is offered for the parts
installed in or repaired in the scope of subsequent
performance up to the expiry of the bike’s warranty
period. This also applies if a replacement bike is
delivered.
If the warrantor delivers a new bike on the basis
of a warranty claim, it may demand the return of the
defective bike and payment of appropriate compensa-
tion for the use of the returned bike as prescribed
by the regulations of the Bürgerliches Gesetzbuch
[ German Civil Code ] governing rescission pursuant
to §§ 346-348 BGB. The return of the defective
bike and the delivery of a new bike will take place
exclusively at the premises of the authorised
Porsche Centre who sold the returned bike.
Exclusion of warranty claims
The warranty does not cover normal wear and tear
items.
Expenditure for regular bike maintenance and repairs
is not covered by the warranty.
Furthermore, no warranty obligations exist in the event
of defects caused by:
1. improper handling, overloading of the bike or use
of the bike in athletic competitions; or
2. the bike undergoing improper repairs, improper
maintenance or improper care performed by the
warranty holder or a third party which is not an
authorised Porsche partner or a bike specialist or
parts being installed in the bike whose use was not
approved by the warrantor or the bike being modified
in a manner not approved by the warrantor; or
3. the warranty holder failing to observe the rules
for the use, handling and care of the bike
[ e.g. owner’s manual ] or
4. the bike being damaged by an outside influence,
storage or transport equipment or other external
factors [ e.g. accident, vandalism ] or
5. the warranty holder failing to immediately report a
defect or to immediately provide an opportunity for
subsequent performance despite being requested
to do so.
Furthermore, no warranty obligations exist if the frame
number of the bike is modified, removed or rendered
illegible.
If the warrantor cites the exclusion of warranty claims,
the warranty holder shall carry the burden of proof
when demonstrating the absence of such grounds for
exclusion.
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