15
ENG
Problem/Fault
Possible Cause
Remedy
water supply Ope
Lack of
n the
supply valves
Supply valves closed
Open the supply valves
Clogged filters on supply valves
Clean the filters
Twisted/ Kinked Supply hoses
Connect hoses correctly
Clogged filter gaskets on the Control Unit
Clean the filters
Power supply faulty
Check the power supplier
Faulty socket
Change the socket
Faulty power pack
Replace the power pack
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer
service/replace the control unit
Faulty/Damaged connecting
cable/connector between keyboard and
control unit
Check connection and if problem persists please
contact the customer service
Water running constantly
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer service/
replace the control unit
Low flow rate
Low supply pressure
Check supply pipes
Filters
open
of supply valves are not enough
Open the filters further
Clogged filters
Clean filters
Twisted/ Kinked Supply hoses
Connect hoses correctly
Clogged filter gaskets on the Control Unit
Clean the filters
Water temperature cannot be
adjusted
Water supply failure
Check water supply/check the boiler
Too low temperature difference between
hot and cold water supply
Check water supply/check the boiler
Filters of supply valves are not enough
open
Open the filters further
Clogged filters
Clean filters
Twisted/ Kinked Supply hoses
Connect hoses correctly
Clogged filter gaskets on the Control Unit
Clean the filters
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer service/
replace the control unit
Dropping Tap
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer service/
replace the control unit
Too high minimum flow rate
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer service/
replace the control unit
Failure to provide either hot or cold
y
l
water on
Faulty control unit
Cut the power supply for 5 sec. and reconnect it, if
problem persists please contact the customer service/
replace the control unit
NOTE: The device must be turned off by disconnecting the power supply unit
