PoolPak PCP Series
–
Outdoor OMM
36
September 2020
Replacement Part Warranty
If a replacement part provided by PoolPak under this warranty fails due to a material defect prior to the end of the
Two-Year Parts Warranty (or the end of the extended warranty period if applicable), whichever comes first,
PoolPak will provide a new or rebuilt part F.O.B. factory.
Applicability
This warranty is applicable only to products that are purchased and installed in the United States and Canada. This
warranty is NOT applicable to:
1.
Products that have become defective or damaged as a result of non-DASV or unauthorized service work,
poor maintenance, faulty electrical supply, act of God, or any other circumstances outside of the specified
care, maintenance or operation of the equipment including:
•
Components that have been relocated from their original placement as manufactured.
•
Any portion of the system not supplied by PoolPak.
•
Components on which the model and/or serial number plates have been removed or defaced.
•
Components which have become defective or damaged as a result of unauthorized opening of the
refrigeration circuit, improper wiring, electrical supply characteristics, poor maintenance, accidents,
transportation, misuse, abuse, fire, flood, alteration and/or misapplication of the product.
•
Products not installed, operated and maintained as per the PoolPak Operating and Maintenance
Manual.
•
Products operating in mechanical rooms that house chemicals (i.e. chlorine, bromine, water
treatment chemicals).
•
Products on which payment is in default.
2.
Parts that wear out due to normal usage, such as air filters, fuses and sensors are not covered by this
warranty.
NOTE: Refrigerant lost during the
Initial 90‐day Comprehensive or Internet
Connected, Conditional One-Year
Repair Warranty
will be reimbursed in accordance to the current market price of refrigerant at the time of
repair and upon discretion of DASV’s Customer Support tea
m. PoolPak will not be responsible for refrigerant
lost from the system due to improperly installed contractor piping to the remote outdoor air-cooled
condenser.
Limitations
1.
DASV is a Manufacturer Service organization, not a first-response or urgent response local service
company. As such, we highly recommend that equipment owners have a relationship with their own
qualified first response service organization or one recommended by DASV.
DASV hours of operation are 8:00 AM to 6:00 PM Eastern, Monday through Friday unless otherwise
agreed to under a separate agreement.
Parts replacement can be subject to availability. We highly recommend for mission-critical applications
that owners purchase and maintain a local stock of critical components in case immediate replacement be
required. If for any reason one of those components is replaced under applicable warranty conditions,
PoolPak will reimburse the original cost of any component used under terms of Warranty.
NOTE: PoolPak expressly disclaims any liability for parts replacement delays due to parts unavailability or
shipping delays.