11
10.
TROUBLE SHOOTING
Problem
Solution
Cleaner does not move
or moves slowly
Check if any air bubbles come from the pool re-
turn line and appear in the pump. Consult a pool
professional on how to remove the air.
Check if any air bubbles come from the hose
connections and fittings. Tighten the connections
and fittings again. Make sure all assemblies are
connected correctly.
Check if power of the pump is too weak. Check
with pump dealer.
Check if the pump basket, skimmer basket and
pool filter are full. Clean them if necessary.
Check if diaphragm is clogged or damaged.
Clean it or replace it if necessary.
Make sure the main drain is closed.
Check if the pressure regulator is over releasing
the water flow. Turn the pressure regulator clock-
wise to increase the water flow (suction)
Cleaner does not climb
the wall
Turn the pressure regulator clockwise to increase
the water flow (suction).
Check if the hose weight is at the right position.
Adjust its location as instructed in manual if nec-
essary.
Check if the mat is damaged. Replace with a
new one if necessary.
NOTE:
Cleaner may not climb soft walls in some
vinyl pools or pools with safety ledges.
Cleaner’s movement
does not cover entire
pool
Make sure the hoses are not kinked or coiled.
Lay the hoses under sunlight to straighten the
hoses.
Make sure the hose total length is enough per
instruction in the manual.
Turn the eyeball of return fitting to face down-
ward.
Check if the hose weight is at the right position.
Adjust its location to make sure the mat is resting
flat.
