Pool Controls Chemigem CM55, User Manual, Page: 4 / 36

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PROCEDURE FOR CLAIMING UNDER THIS WARRANTY
In order to claim under this warranty, the warranty holder must:
•
Contact Pool Controls Service as soon as possible after the discovery of
the defect and in any event, within the relevant warranty period;
•
Confirm date of installation;
•
Confirm that the installation was completed by a suitably qualified
technician, as set out in the installation manual; and
•
If required, arrange for the relevant Pool Controls’ product to be returned
to Pool Controls for repair, and the warranty holder is responsible for the
cost and risk of any freight or transportation to and from Pool Controls.
CALL OUT FEES
This is a “Back to Base” Warranty, which means that if the Pool Controls
product needs to be serviced, replaced or repaired at a place other than Pool
Controls’ premises, a call out fee will be charged to cover the cost of travel by
an authorised Pool Controls technician. Please note that this call out fee will
NOT be charged when the relevant Pool Controls product is returned to Pool
Controls for repair. If an authorised Pool Controls technician repairs or
replaces a Pool Controls Product and this warranty does NOT apply, a fee for
labour and parts supplied will be charged in addition to the call out fee. If the
Pool Controls product needs to be returned for repairs under this warranty, the
warranty holder is responsible for the cost and risk of any freight or
transportation to and from Pool Controls.
WARRANTY EXCLUSIONS
This warranty extends to the original owner only, beginning on the date of
purchase and is not enforceable by any other party without the prior written
consent of Pool Controls. Pool Controls is not responsible for any cost of freight
or transportation to or from its Service Department. Pool Controls is not liable
under this warranty if the installation of the Pool Controls product was not
carried out by a suitably qualified technician.
To the extent permitted by law, Pool Controls is not liable for: any incidental or
consequential loss incurred in connection with the removal or replacement of the
Pool Controls product under this warranty; or product failure resulting from
misuse, freezing, accident, negligence, improper installation or inadequate
maintenance.
To the extent permitted by law, Pool Controls disclaims all other warranties,
either express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose with regard to Pool Controls
products, parts and/or any accompanying written materials.