
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Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.
The PONTIAC CARES philosophy and elements are
designed to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and is dedicated to taking care of the most
important person ... YOU! PONTIAC CARES is:
A valuable feature that comes with every Pontiac,
a feature that offers a multitude of benefits that can
give you safety, security, comfort and convenience.
What Makes Up Pontiac Cares?
D A 3 year/36,000 mile (60 000 km)
Bumper
-
to
-
Bumper Warranty
D Customer Assistance
D Roadside Assistance
D Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one and are discussed in greater
detail in your owner’s manual. Pontiac is focusing on
the changing needs of our customers and is committed
to giving you an exceptional level of customer care
throughout your ownership experience. Our goal is
to create total customer enthusiasm in our product and
our services and make you the most satisfied customer
in the world.
Summary of Contents for 2002 Firebird
Page 1: ......
Page 6: ...v...
Page 16: ...1 10 Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop...
Page 138: ...2 82 The Instrument Panel Your Information System...
Page 310: ...6 64 GM Vehicle Care Appearance Materials...
Page 326: ...Scheduled Maintenance 7 7...
Page 327: ...Scheduled Maintenance 7 8...
Page 345: ...7 26 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...
Page 346: ...7 27 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...
Page 347: ...7 28 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...