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Section 8
Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
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2
Pontiac Cares
8
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2
What Makes Up Pontiac Cares?
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3
Customer Satisfaction Procedure
8
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5
Customer Assistance for Text Telephone
(TTY) Users
8
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5
Customer Assistance Offices
8
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6
GM Mobility Program for Persons
with Disabilities
8
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6
Pontiac Roadside Assistance Program
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8
Canadian Roadside Assistance
8
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8
Courtesy Transportation
8
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10
Warranty Information
8
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10
Reporting Safety Defects to the United
States Government
8
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11
Reporting Safety Defects to the
Canadian Government
8
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11
Reporting Safety Defects to General Motors
Summary of Contents for 2002 Firebird
Page 1: ......
Page 6: ...v...
Page 16: ...1 10 Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop...
Page 138: ...2 82 The Instrument Panel Your Information System...
Page 310: ...6 64 GM Vehicle Care Appearance Materials...
Page 326: ...Scheduled Maintenance 7 7...
Page 327: ...Scheduled Maintenance 7 8...
Page 345: ...7 26 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...
Page 346: ...7 27 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...
Page 347: ...7 28 Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED...