Polycom VVX 400, Quick Reference Manual

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Polycom VVX400 Guide
6
Calling & Programming
Calling & Programming
JOIN CALLS TO CREATE A CONFERENCE CALL
You can join one active call and one held call into a
conference call. If you have more than one call on
hold, you can select a held call to join into a
conference call with the active call.
TO JOIN TWO CALLS INTO A CONFERENCE CALL
•
When you have an active call and a held call,
select the Join soft key (
Select More to reveal
the Join softkey ).
The two calls are joined together in a conference
call.
MANAGE CALLS FROM THE CALLS SCREEN
From the Calls screen, you can manage a call by
holding, resuming, or transferring the call, or you
can initiate a conference.
TO MANAGE A CALL FROM THE CALLS SCREEN:
1) Select a call.
The call is highlighted.
2) Do one of the following:
•
Select Hold to place an active call on hold.
•
Select Resume to make a held call active.
•
Select End Call to end a call with a contact.
You can end active calls only, so resume the
held call first before ending it.
•
Select Transfer to send the call to another
contact.
•
Select Conference to initiate a conference call.
FORWARD ALL INCOMING CALLS TO A CONTACT
You can set up your phone to forward all incoming
calls to a contact using one of the following
forwarding types:
•
Always Forwards all incoming calls.
•
No Answer Forwards all unanswered
incoming calls.
•
Busy Forwards incoming calls when you’re in a
call.
•
For shared lines, you can only choose Always
as your forwarding type; the other forwarding
options are not available for shared lines.
CALL FORWARDING
To forward all incoming calls to a contact:
•
Select Forward or navigate to Settings >
Features > Forward.
•
If your phone has multiple lines, select a line.
•
From the Forwarding Type Select screen,
select a forwarding type.
•
Enter a contact’s number and selec t Enable.
•
If you selected the No Answer option, enter
The forwarding number you chose scrolls in the
status bar, and when you select Always as your
forwarding option, the forwarding icon is displayed
next to the phone line.
To forward all incoming calls to a contact:
1) Select Forward or navigate to Settings >
Features > Forward.
2) If your phone has multiple lines, select a line.
3) From the Forwarding Type Select screen,
select a forwarding type.
4) Enter a contact’s number and select Enable.
5) If you selected the No Answer option, enter
the number of rings before your phone
forwards the call. The default is set to nine.
DISABLE CALL FORWARDING
You can disable call forwarding when you no longer
want to forward your calls.
To disable call forwarding:
1) Select Forward.
2) If your phone has multiple lines, select a line.
3) From the Forwarding Type Select screen,
select your forwarding type, and select
Disable.