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Press
Home
to access the home screen.
Calls Screen
The Calls screen
displays one or more active calls on your phone.
It displays automatically when you place or receive a call. Use
it
to manage calls currently in progress.
You can dismiss or hide
the Calls screen
at any time and continue your calls. If calls are the ended,
they're removed from the list when you exit the
Calls screen
.
View Call Details
The Calls screen arranges calls in a single list of call entries.
Procedure
1.
Highlight a call on the Calls screen.
2.
Press
Enter
.
Advice of Charges (AOC)
Some softswitch platforms (such as BroadSoft) support advice of charges (AOC) during a call.
When the feature is available, the phone shows the current and final charges in the call item of the
Current Calls screen
.
Call States
As a call progresses from beginning to end, it goes through a number of defined stages known as call
states.
The following call states are defined for calls on the phone.
List of Call States
Icon
Call State
Description
Available Operations
LED Pattern
Dial Tone
Dial tone plays to prompt user to enter
the target number to call.
End
Steady green
Dialing
User is entering a target number to call.
End
Steady green
Trying
Trying to call the dialed number, but the
called party hasn't started ringing yet.
End
Steady green
Peer Ringing
The called party is ringing.
End
Fast blinking green
Ringing
An incoming call is ringing the phone.
Reject, Answer
Fast blinking red
Connected
Connected on a call and both sides are
talking.
End, Hold, Transfer,
Blind Transfer
Steady green
Getting Started with Polycom VVX Business IP Phones, OBi Edition
Polycom, Inc.
21