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Release Notes 
ViaVideo 5.1 

 

SoundStation 3000 

 

 

 

SoundStation 3000 is not compatible with ViaVideo 5.0 software.  Contact SoundStation 
for support. 

ViewStation 

Users may notice incorrect call rate reporting when in a conference call with a 
ViewStation. 

VCON Escort 

Users will experience corrupted audio when a call is made from ViaVideo to a VCON 
Escort at 64k. 

Feature Limitations 

The feature limitations listed in the following table may be addressed in a future release. 

Feature 

Limitation 

Call Transfer cannot currently be used when you are connected to a gatekeeper. 

iPower 970 does not accept transferred calls from ViaVideo 5.0 at this time. 

Call Transfer 

Call Transfer cannot currently be used when you are in a call using Conference on 
Demand. 

VideoMail 

VideoMail cannot be created while you are in a call. 

Web Interface  

Users of Netscape 6.2 will not have access to the following web interface features: 
placing calls from the web interface, and global and local directories. 

Windows NT 

ViaVideo 5.0 does not support the Windows NT operating system.  
For users still requiring NT support, ViaVideo 3.0 remains available for download 
and is fully interoperable with the 5.0 release. 

Hardware and Software Requirements 

rel_vv510.doc 

updated 10.14.2003

 

- 10 -

 

 

 

 
 
Windows 98 SE and ME 

 
Windows 2000 
Windows XP 

USB Support 

USB 

Processor 

400 MHz Intel® Pentium® II compatible with MMX™ 

RAM 

64 MB 

128 MB 

Video Memory 

4 MB 

8 MB 

Hard Drive Space 

62 MB available (for ViaVideo software) 

Speaker Option 

• 

Headphones 

• 

Headset with microphone 

• 

Computer speakers 
(external or internal) 

• 

Headphones 

• 

Headset with microphone 

• 

Computer speakers 
(external or internal) 

• 

Speakers connected 
directly to ViaVideo 

SVGA Monitor Resolution 

800 x 600 

Summary of Contents for ViaVideoII

Page 1: ...together or separately Support for saving to the directory calls dialed using an E 164 address and calls dialed through a gateway Improved directory searching The directory s search feature now returns all directory entries with words that start with the search criteria Previously the search returned only those entries whose first word started with the search criteria Faster directory look up Impr...

Page 2: ...rofiles Home Office Travel We ve made videoconferencing for travelers much easier with customizable location profiles ViaVideo now provides location profiles that allow you to set up and save network characteristics for Home Office and Travel use You only have to set up your location profiles once After that every time you start the ViaVideo program simply select which of the three location profil...

Page 3: ...sf files The asf file format can be played by all recent versions of MediaPlayer and RealPlayer In addition asf files are usually about a quarter of the size of a corresponding avi file with no loss in video quality Enhanced Help Features To make ViaVideo even easier to use we ve developed What s This Help for all of the interface items If you need more information about an interface option click ...

Page 4: ...bers that you can use to test your videoconferencing system Installing ViaVideo 5 1 for the First Time To install and set up your ViaVideo for the first time Close any programs running on your computer and install the ViaVideo software from the installation CD or from the software download page at www polycom com 1 Start the installation wizard and select your language from the flags shown 2 3 4 5...

Page 5: ... audio when you speak at the same time as the far end Users may experience audio clipping in a videoconference call when minimizing or maximizing the any application To avoid audio clipping set applications to 75 of the maximized screen size Users may notice an increase or decrease of the audio volume level when starting the ViaVideo application Customized Sound Events ViaVideo 5 0 does not suppor...

Page 6: ... running if you undock and then redock If this happens close the camera s shutter and open it again Users using laptop docking stations may experience problems loading the camera s firmware If this happens connect the ViaVideo unit directly to computer s USB port Some Windows 2000 systems may fail to exit stand by mode if they entered stand by while ViaVideo was running On these systems exit ViaVi...

Page 7: ...computer reboot To correct Recycle the power switch to refresh the camera s firmware For optimal low light calibration the camera lens must be completely covered To cover the lens move the slider on the front of the camera to the middle position With the slider in the middle position the camera is still running but the lens is covered If the lens cover is not completely closed during calibration y...

Page 8: ...on as part of the file name the file will be saved correctly For example in the file name field enter the file name as MyVideoMail asf Recording a video mail is interrupted when an incoming call is automatically answered To resolve this issue turn off the Auto Answer feature If you leave the VideoMail drop down box open after recording a VideoMail message and then place a call you cannot play or r...

Page 9: ...To correct Reestablish call using H 263 protocols Users may experience ghosting and freezing image video when in a videoconference call with an MGC100 bridge running software version 5 0 MGC version v5 1 addresses this issue Microsoft ISA Firewall Microsoft ISA firewall does not work with videoconferencing systems Please contact Microsoft about this issue Microsoft NAT MN 100 When you use this ver...

Page 10: ...oMail VideoMail cannot be created while you are in a call Web Interface Users of Netscape 6 2 will not have access to the following web interface features placing calls from the web interface and global and local directories Windows NT ViaVideo 5 0 does not support the Windows NT operating system For users still requiring NT support ViaVideo 3 0 remains available for download and is fully interope...

Page 11: ...proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Portions of this software are 2003 RADVISION Ltd Trademark Information Polycom and the Polycom logo design are registered trademarks of Polycom Inc ViaVideo is a trademark of Polycom Inc Microsoft NetMeeting Windows Media and Dir...

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