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RMX

®

 1500 Quick Installation 

& Configuration Guide

General Safety Precautions

Follow these rules to ensure general safety:

Keep the area around the Polycom RMX

®

 1500 unit clean and free 

of clutter and well ventilated.

Decide on a suitable location for the equipment rack that will hold 

the RMX, ensuring that it is near a grounded power outlet.

Ensure that the leveling jacks on the bottom of the rack are fully 

extended to the floor with the full weight of the rack resting on 

them. Always make sure the rack is stable before extending a 

component from the rack.

In a single rack installation, attach stabilizers to the rack. In 

multiple rack installations, the racks should be coupled together.

Use a regulating uninterruptable power supply (UPS) to protect the 

RMX from power surges and voltage spikes, and to keep it 

operating in the event of a power failure.

Allow the power supply unit to cool before touching it.

Always keep the rack’s trays and board’s closed when not 

servicing, to maintain proper cooling.

Preparations

Obtain the following information from your network administrator:

IP addresses, Subnet Mask and Default Gateway IP address 

(optional) for the RMX control unit and RMX Shelf Management.

IP addresses for the RMX Signaling Host and Media cards.

Gatekeeper IP address.

SIP server IP address, if applicable.

Summary of Contents for RMX 1500

Page 1: ...ack In a single rack installation attach stabilizers to the rack In multiple rack installations the racks should be coupled together Use a regulating uninterruptable power supply UPS to protect the RM...

Page 2: ...accessories for installing the RMX in 19 racks For details see the RMX 1500 2000 4000 Getting Started Guide Telescopic Rail Runners Accessory Kit on page 2 9 3 Remove the top cover lift the RMX 1500...

Page 3: ...s automatically selected Click OK In Windows 7 a Select Open Folder to view files using Windows Explorer b Double click the index hta file The Language Menu opens 2 Select the documentation language 3...

Page 4: ...elf and secure the system by fastening four screws to the rack on the front panel Place the RMX 1500 on a flat secure and clean surface 2 Connect the following cables to the rear panel of the RMX Powe...

Page 5: ...stration and Activation Key Retrieval Before starting the initial configuration process register the RMX at the Polycom Resource Center website and download the product activation key file to the comp...

Page 6: ...olycom Support website As no Default IP Network Service is defined the system automatically starts the Fast Configuration Wizard Initial System Configuration The Fast Configuration Wizard that is auto...

Page 7: ...Endpoints connect to conferences and transmit call media video voice and content via these addresses Subnet Mask Enter the subnet mask of the MCU Default value 255 255 255 0 If Secured Communication...

Page 8: ...ain where the MCU is installed Primary DNS Server IP Address The static IP addresses of the primary DNS server Field Description Gatekeeper Select Specify to enable configuration of the gatekeeper IP...

Page 9: ...h the card alias is sent to the gatekeeper H 323 ID alphanumeric ID E 164 0 9 URL ID URL style address Transport ID IP address port number Email ID email address format Party Number identical to the E...

Page 10: ...option to use UDP for signaling TCP Select this option to use TCP for signaling TLS The Signaling Host listens on secured port 5061 only and all outgoing connections are established on secured connec...

Page 11: ...tabs and can contain character sets that use Unicode encoding Span Type Select the type of spans ISDN PSTN lines supplied by the service provider that are connected to the RMX Each span can be define...

Page 12: ...t the dialing digits for routing the call select Unknown Default Unknown Note For E1 spans this parameter is set by the system Num Plan Select the type of signaling Number Plan from the list according...

Page 13: ...work Default User side Note If the PBX is configured on the network side then the RMX unit must be configured as the user side and vice versa or both must be configured symmetrically Line Coding Selec...

Page 14: ...to continue the configuration The Spans dialog box opens displaying the following read only fields 30 Click the check boxes in the Attached field to attach spans E1 or T1 PRI lines to the network ser...

Page 15: ...ime zone difference between Greenwich and the RMX s physical location Using the arrows modify the GMT Offset time on the RMX Retrieve Client Time Option 2 Automatically setting the RMX time Click this...

Page 16: ...number of digits of the Conference ID that will be assigned by the MCU Range 2 16 Default 5 Note Selecting 2 digits limits the number of simultaneous ongoing conferences to 99 Minimum Conference ID Le...

Page 17: ...is replaced and the RMX Time is set and if there are no System Errors the green READY LED on the RMX s front panel turns ON and the red ERROR LED turns OFF Terminate Conference when Chairperson Exits...

Page 18: ...of one hour The default Entry Queue EQ is set to Ad Hoc conferencing which allows participants to start new conferences without prior definition by entering a Conference or Meeting Room ID other than...

Page 19: ...le 9251001 Alternatively you can use the Entry Queue or conference name to connect directly to the conference For example if the conference name is Maple_Room the participant can dial 925Maple_Room SI...

Page 20: ...6 Increase Broadcast Volume 9 Decrease Broadcast Volume 9 Increase Listening Volume 76 Decrease Listening Volume 76 Play Help Menu 83 Start Click View to modify personal layout Change To Chairperson...

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