Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide
Service Report
15
Polycom, Inc.
Figure 4-1
Service Report archive
4
Click the
Save to PC
button to save the archive. The
Opening
servicereportfiles.tar.gz
page is displayed.
5
Click
Save File
to download the file to your PC.
KIRK Wireless Server 8000 and the KIRK Wireless Server 2500 generate the
following files:.
•
configuration.txt
•
eng1.tar.gz
•
gain_data.txt
•
level_2_trace.txt
•
level_3_trace.txt
•
pp_statistic.csv
•
restart_data.txt
•
rfp_statistic.csv
•
settings.txt
•
statistics.txt
•
trace_start_up.txt
•
user_data.txt
•
Warnings.txt
If more shelves are present in the system, the system will generate
additional “eng<
n
>.tar.gz”files for each shelf (
n
represents the shelf
number).
The first action on a site inspection should be to get those System
Configuration and Trace files.
The last thing to do before leaving a site should also be to take the System
Configuration and Trace files.