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2.

 

Press the Park soft key 

3.

 

The phone will respond with a voice prompt such as “Call Parked on 
9001”.  The caller will hear hold music. 

4.

 

To pick up the parked call, anyone on any phone may dial the park number 
(9001 in this example) to be connected with the caller. 

 

 

Paging (Intercom) 

To page to all phones 

Paging allows you to speak to a group or all phones at the same time through the 
speaker phone.  Paging is used to make announcements such as “Jim, you have a 
visitor in the lobby” or to let people know about a parked call such as “Susan, you 
have a call waiting on park 2”.  Paging will only notify phones not in use or not set 
to DND. The Admin Portal is used to create Paging Groups so only specific 
phones can hear a page. 

 

1.

 

Either pick up the handset or uses the speaker phone 

2.

 

Dial the paging group number or 9100 to page all phones 

3.

 

WAIT UNTIL YOU HEAR THE TONE 

4.

 

Make your announcement which will be heard on all phones in the paging 
group (except phones set to DND or phones in use) 

5.

 

Hang up the phone when finished 

 

Answering a Page 
 
1.

 

Either pickup the handset or uses the speaker phone 

2.

 

Press the “Answer” soft key on the phone display 

3.

 

Talk directly back to the person who initiated the page 

 

Rejecting a Page 
 
1.

 

 To ignore a page, press the “Reject” button 

 
Forwarding All Incoming Calls

  

You can configure your phone so that all incoming calls are forwarded to another 
party (known as static forwarding). You can choose to: 
 

 

Forward all calls 

 

Forward calls when your phone is busy 

 

Forward call when you do not answer your phone 

To enable call forwarding to 

another party:

 

1.

 

Press 

 and select Features > Forward. 

2.

 

Using 

 and 

, select the forwarding type you want to change and then 

press 

. The options are: 

 

Summary of Contents for 2-Line Phone

Page 1: ...Polycom 2 Line Desk Phone Quick Reference Guide ACC 1142 PUG...

Page 2: ...Answering and making calls 3 Answering a Second Call 4 Placing a second call 4 Call Transfer 5 At this point the call is connected to the number to which you are transferring them 5 Alternate Method f...

Page 3: ...guide highlights some of the most commonly used features of the 2 Line Desk Phone For a complete list of features and capabilities please refer to the Polycom 2 Line Desk Phone Owner s Manual Phones...

Page 4: ...speakerphone key 2 Dial the 10 digit number Place an internal call 1 Pick up the handset or use the speakerphone key 2 Dial the 3 digit extension number Redialing a call The Redial function places a...

Page 5: ...Reject 4 Press the Answer soft key to answer the incoming call 5 This places the original call on hold and refreshes the soft key labels Method 2 Answer the call by pressing or associated with the sec...

Page 6: ...the call connects by pressing the Cancel soft key To Blind Transfer a Call Note The following instructions assume you are on a call and that your phone only has one call active 1 During a call press...

Page 7: ...n press the Join soft key 2 A conference is created with the active call the call on hold and yourself To Setup a Conference Call with two other parties 1 Call the first party 2 Press Conf soft key to...

Page 8: ...or uses the speaker phone 2 Dial the paging group number or 9100 to page all phones 3 WAIT UNTIL YOU HEAR THE TONE 4 Make your announcement which will be heard on all phones in the paging group excep...

Page 9: ...ne label to confirm call forwarding is enabled Disable Call Forwarding 1 Press and select Features Forward 2 Using and select the forwarding type you want to change and then press the Select soft key...

Page 10: ...e and alert you through the message waiting lamp at the top of the phone and optionally via email to your cell phone or computer Messages may be retrieved through your Desk Phone your Personal Portal...

Page 11: ...essline com login 2 Enter your Desk Phone number 3 Enter your PIN 4 Click LOG IN 5 You will be presented with a list of new and listened to voicemail messages 6 Click the play button associated with t...

Page 12: ...if you have called from another phone 5 Touch 8 for User Options 6 Touch 1 to record your new Unavailable Greeting Change the Amount of Time Before Voicemail Picks Up via the Phone 1 Press and select...

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