Poly Savi 8240 UC User Manual Download Page 6 | Manualshive

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background image

USB LEDs

Status

Solid red

Headset is powered off

Solid red

Headset is not subscribed (if headset is powered on)

Red and blue flashes

Subscribe mode

Solid blue

Subscription successful; connected

Triple blue flashes

Incoming call

Blue flashes

On a call or streaming media

Solid red

Call is muted

Red flashes

Call on hold

Red flashes

Update in progress

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Summary of Contents for Savi 8240 UC

Page 1: ...Savi 8240 8245 UC Wireless DECT headset system for computer User Guide ...

Page 2: ...e USB adapter for streaming audio 13 Load software 14 Update your Poly device 14 The basics 15 Headset Basics 15 Power on off 15 Make answer end calls 15 Adjust volume 15 Mute 15 Interact with Microsoft softphone 15 View Microsoft Teams notifications 15 More Features 16 Change voice prompt language 16 Optimize audio quality 16 Limit office noise 16 Set the range 16 Set up a conference call 16 Subs...

Page 3: ...o security within all DECT products Poly DECT based products now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI These improvements cover registration authentication authorization and encryption procedures Poly DECT products are now secure against known vulnerabilities that were highlighted by the public announcements of the Chaos Communication Congre...

Page 4: ...Microphone Be safe Please read the safety guide for important safety charging battery and regulatory information before using your new headset Savi 8240 UC NOTE Charges headset Savi 8245 UC NOTE Charges headset and battery Savi 8240 UC NOTE Charges headset Savi 8245 UC NOTE Charges headset and battery Overview Headset Basics Charge stand Charge accessory 4 ...

Page 5: ...coming call Flashing green On a call call on hold streaming media Solid red Call is muted Flashing red and green Subscribe mode Flashing green Update in progress Red for 4 seconds Subscription failed LEDs when Microsoft Teams is detected USB LEDs Status Solid white Connected to Teams Pulsing white Teams notification Flashing white for 10 seconds Teams connection failed NOTE Requires Microsoft Team...

Page 6: ... subscribed if headset is powered on Red and blue flashes Subscribe mode Solid blue Subscription successful connected Triple blue flashes Incoming call Blue flashes On a call or streaming media Solid red Call is muted Red flashes Call on hold Red flashes Update in progress 6 ...

Page 7: ...e Fit Kit to Assemble Your Headset Choose a headset wearing style and use the fit kit to assemble it over the ear over the head or behind the head Right Over the Ear Assembly 1 Choose the size of earloop that fits most comfortably Align the earloop as shown and insert it onto the headset Rotate the earloop up 90 90º NOTE Ensure the earloop is flat against the headset before rotating 2 Choose the s...

Page 8: ... of the eartip points to the microphone 3 To correctly position your headset see Position Your Headset Position Your Headset When you wear the headset the microphone should rest as close to your cheek as possible without touching The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset 1 Slide the headset over and behind your ear and fit the eartip int...

Page 9: ... headband can be worn on the right or left side 3 To optimize the position of the headset push the headset in so the microphone is close to your mouth Behind the Head Assembly 1 Align the headband as shown Ensure the headband sits flat against the headset then rotate it up 90 If you want to wear it on the left switch the stem to the left side of the headband 9 ...

Page 10: ...own Press on to attach NOTE Ensure the large end of the eartip points to the microphone 3 To position your headset correctly first slide the stem of the headband so the headset fits comfortably 4 With a finger on the headset indicator light push in until the microphone rests as close to your cheek as possible without touching 10 ...

Page 11: ...active calls 1 While on a call remove your headset battery Your headset mutes 2 Replace with a charged spare battery 3 Ensure that the battery s Power switch is in the on position revealing green color 4 You hear base connected and mute off when the battery is replaced and you are reconnected to your call With a full charge the headset provides up to 4 5 hours of continual talk time in wideband mo...

Page 12: ...argeable battery after 3 years or 300 charge cycles whichever occurs first To ensure replacement batteries meet high quality standards and for optimal performance use only Poly batteries Replace rechargeable battery 12 ...

Page 13: ...hes green or blue When not on a call the LED is solid green or blue LED color varies by USB adapter model Your DECT USB adapter comes ready to take calls If you want to listen to music you will need to conﬁgure your DECT USB adapter Windows 1 To conﬁgure your DECT USB adapter to play music go to Start menu Control Panel Sound Playback tab Select your headset and set it as the Default Device and cl...

Page 14: ...poly com lens Enable features Change settings Configure call control for softphones Update device firmware Manage notifications and alerts Schedule health and wellness reminders Keep your firmware and software up to date to improve performance and add new features to your Poly device Update your device using Poly Lens App Download at poly com lens Load software Update your Poly device 14 ...

Page 15: ...e controls Adjust headset microphone volume softphone Place a test softphone call and adjust softphone volume and PC sound volume accordingly During an active call tap the Mute button to mute or unmute your headset For Microsoft Teams tap the headset s Call button to interact Teams desktop application required For Skype for Business press and hold the headset s Call button for 2 seconds to interac...

Page 16: ...Volume wheel up until the headset LED lights up Method varies by model 3 The primary user will hear Conference requested To accept the request press the primary user s headset Call button Both users hear Conference accepted View conference call status by going to Poly Lens Desktop App Guest headsets can remain as guests through multiple calls 4 To remove a guest headset either press the guest head...

Page 17: ...er flashes red and blue NOTE USB connection may vary but function is the same 4 Subscription is successful when you hear pairing successful and base connected and the DECT USB adapter LED is solid blue NOTE If the USB adapter LED goes solid red after flashing red and blue the subscription attempt has failed and should be repeated End subscription mode to stop the USB adapter from searching for a h...

Page 18: ... application nothing happens Ensure your headset is powered on Press the headset Call button Make sure your headset is charged Fine tune the listening volume Ensure that your headset is the default sound device by going to your Sound Control Panel Windows or your Sound System Preferences Mac Make sure your headset is subscribed to the USB adapter See Subscribe USB adapter again Ensure that the Pol...

Page 19: ...e computer s sound control panel system preferences Adjust listening speaking volumes in the softphone application The sound is distorted or I hear an echo in the headset Reduce speaking and or listening volume on the computer using your softphone application Point microphone towards your chin If the distortion is still present lower the volume on the headset I can no longer hear any audio through...

Page 20: ... Optional USB C adapter Charge stand Charge accessory Savi 8245 UC accessory battery Over the head headband Behind the head headband Carrying case Power supply and plug adapters Headset Fit Kit with earloops eartips and foam sleeve Quick start guide What s in the box 20 ...

Page 21: ...l trademarks are the property of their respective owners Manufactured by Plantronics Inc Model ID S8240 C S8240 M C USB A USB C may be followed by A or S S8245 C S8240 M C USB A USB C may be followed by A or S D200 USB A USB C may be followed by A or S D400 may be followed by A J P or S System sentence Savi 8240 8245 UC M has a D200 USB A USB C adapter may be followed by A or S or a D400 adapter m...

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