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Why does ECOSTEAMVAC stop vacuuming if the water level in the
dirt collection container exceeds “MAX LEVEL”?
The appliance switches off automatically to protect the user and the correct functioning of the product itself.
It may switch off automatically if there is too much water in the tank or if you use ECOSTEAMVAC
to vacuum up liquids, and the liquids exceed the MAX level.
In these cases, the safety float automatically shuts down the appliance.
To resume cleaning, proceed as described in the “start-up – vacuuming” section of the quick use guide.
Can I use cleaning products in the boiler tank of ECOSTEAMVAC?
No, never add any cleaning products to the ECOSTEAMVAC boiler tank, as this would damage
the material it is made of. ECOSTEAMVAC’s steam makes use of cleaning products superfluous,
as the high temperature and the steam pressure itself act as natural surfactants,
dissolving dirt so that it can be dislodged by vacuuming.
What kind of water should I use?
Use regular tap water in the ECOSTEAMVAC boiler tank.
Water does however contain calcium, which will in the long term build up in the form of deposits
in the boiler tank, preventing the appliance from working properly.
It is therefore best to use a blend of 50% tap water and 50% distilled water or bottled spring water.
Never use 100% distilled water or bottled spring water but always mix them with 50% tap water.
Also never use water from clothes dryer, scented water, water from refrigerators, batteries or air conditioners,
pure distilled water or rain water. If you wish to use tap water only, prevent lime scale build-up by periodically
adding Polti’s natural decalcifier, KALSTOP FP 2003 in the boiler tank.
How much Kalstop should I use?
FOR DUAL MODEL: pour half vial of Kalstop into the boiler containing the recommended quantity of water.
If your water supply is particularly hard, you may want to use more (such as 1 vial for 34 fl oz / 1 liter of water).
FOR TURBO MODEL: we recommend you dilute 1 vial in 170 fl oz / 5 liters
of water before filling the tank with water.
