82
Polaroid PDC 6350 Digital Camera User Guide
www.polaroid-digital.com
83
Polaroid PDC 6350 Digital Camera User Guide
www.polaroid-digital.com
9 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems
continue, please contact your local customer support hot line. See your
registration card for help line contact details.
For Windows® Users:
PC
Symptom
Problem
Solution
I receive an error message
when I am installing “Polaroid
PDC 6350 Camera Driver”.
“Polaroid PDC 6350 Camera
Driver” does not load.
Shut down all other applications and attempt
to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. Please refer to Polaroid
website for how to active USB controller
in BIOS.
I cannot upload images to my
computer.
Connection failure.
Check all cable connections are secured.
I cannot run the “Polaroid
PDC 6350 Camera Driver”.
Conflict with another camera
driver or capture device.
If you have another camera installed on your
computer, remove it and it’s driver completely
from your system to avoid conflicting with
your PDC 6350.
I see the following error
message during driver
installation.
“An
error
occurred
during
the
move data process: -115
Component:\WIN98\ICO File
Group: 98ICO File: C:”
Polaroid PDC 6350 driver installs
second time.
Please remove the existing PDC 6350 driver
first and install again.
Camera Driver is not installed.
You need to install the camera driver for
Windows 98SE systems.