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Tips and Help

10-1

Tips and Help

In This Chapter...

Getting Online Help

~ 2

Troubleshooting Hardware

~ 2

Troubleshooting Communications

~ 3

Troubleshooting ibid Software

~ 4

Troubleshooting ibid and NetMeeting

~ 5

Technical Support

~ 6

Care and Maintenance

~ 7

Whiteboard Warranty

~ 8

Polaroid Whtbd UG.book Page 1 Wednesday, May 24, 2000 2:30 PM

Summary of Contents for 310723

Page 1: ...do not make any claim of copyright The copyright remains the property of their respective owners ABOUT PROJECTOR COM Projector com http www projector com is your review and buying guide resource for...

Page 2: ...o w n l o a d e d f r o m P r o j e c t o r c o m TheWhiteboardThat ConnectsToYourPC User Guide Ibid Software Release 2 0...

Page 3: ...ment is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means elec tronic or mechanical for any purpose without the express written per...

Page 4: ...If you are not in Projection mode 1 8 If you are already in Projection mode 1 9 Uninstalling ibid 1 10 Chapter 2 ibid Basics How the Polaroid Whiteboard Works 2 2 Recording writing 2 2 Recording eras...

Page 5: ...napshots 3 8 Chapter 4 Working with ibid Files Understanding ibid Files 4 2 File formats 4 2 Opening a File 4 3 Opening your last file at startup 4 3 Saving a File 4 4 Saving in the same file 4 4 Savi...

Page 6: ...nging default pen and background colors 6 8 Restoring default pen and background colors 6 10 Overriding a Screen Saver 6 10 Chapter 7 Using Overlays How Overlays Work 7 2 Creating an Overlay 7 2 Addin...

Page 7: ...lication in NetMeeting 9 3 Using ibid with the NetMeeting whiteboard 9 3 Using ibid Projection mode with NetMeeting 9 5 Chapter 10 Tips and Help Getting Online Help 10 2 Troubleshooting Hardware 10 2...

Page 8: ...using the whiteboard and software This guide also assumes that you are familiar with the basic terminology and functions of the Microsoft Windows operating system Using This Guide This guide is a ref...

Page 9: ...eed to reinstall Adobe Acrobat Reader for details see www adobe com Te rminol ogy Used in Th is Guid e Te rminol ogy Used in Th is Guid e Te rminol ogy Used in Th is Guid e Te rminol ogy Used in Th is...

Page 10: ...guring Configuring Configuring Configuring ibid ibid ibid ibid In This Chapter Box Contents 2 2 2 2 System Requirements 2 2 2 2 Mounting Your Whiteboard 3 3 3 3 Connecting Your Whiteboard 4 4 4 4 Inst...

Page 11: ...serial port cable 1 adapter 9 to 25 pin 2 fasteners for wall mounting 1 wall mounting template 1 ibid software CD 1 Polaroid Whiteboard User Guide Report any missing or damaged items to your dealer im...

Page 12: ...plate or the holes in the top of the accessory box to mark the wall for drill holes 3 3 3 3 Drill the holes as marked 4 4 4 4 Insert the two screws partway into the holes O O O O If you are installing...

Page 13: ...r whiteboard always plug the power cable into the whiteboard first then into an outlet 4 4 4 4 Locate an available 9 or 25 pin male serial port on your PC If no serial port is available install a card...

Page 14: ...tall the software 3 3 3 3 The setup program detects the port to which your whiteboard is attached 4 4 4 4 At the end of the installation register your white board for warranty purposes and to receive...

Page 15: ...devices such as a modem laptop PDA or input device Add whiteboards for tiling To identify your COM port manually 1 1 1 1 Make sure the whiteboard is properly connected to your PC 2 2 2 2 Launch the ib...

Page 16: ...also use one board as a touchscreen Projection Mode To configure more than one Polaroid whiteboard 1 1 1 1 In ibid select Edit Configure Whiteboard 2 2 2 2 Click Multi panel board The following dialog...

Page 17: ...2 13 Calibrating LCD Projection Generally you calibrate LCD projection only the first time you use Projection mode or after you move the projector or whiteboard O O O O If you have never used Projecti...

Page 18: ...If the dialog does not appear select Edit Options On the Projection Properties tab uncheck the Use previous calibration points checkbox Repeat Step 2 3 3 3 3 Touch the points where the red lines inter...

Page 19: ...nstalling the ibid software removes only the applica tion files Your ibid wbd files are not deleted 1 1 1 1 On the Windows taskbar select Start Programs ibid Uninstall ibid 2 2 2 2 Click Yes to remove...

Page 20: ...o m ibid Basics 2 1 2 2 2 2 ibid ibid ibid ibid Basics Basics Basics Basics In This Chapter How the Polaroid Whiteboard Works 2 2 2 2 Using Whiteboard Icons 4 4 4 4 Viewing Your Whiteboard in ibid 5...

Page 21: ...rs and erasers Recording writing ibid records writing data by detecting a single point of pressure Whenever you write on the whiteboard make sure there is only one point of contact at a time Press a p...

Page 22: ...elected for one board applies to all boards For more information on tiling see Using More Than One Whiteboard on page 2 13 Data recording formats and resolution Your Polaroid whiteboard uses a vector...

Page 23: ...your finger for small erasures or press Wide Erase and use the eraser for large areas Erase the Whole Board Press to save a snapshot of the board s contents in ibid and open up a new blank board Then...

Page 24: ...to a file You can use ibid in two ways Connected to a Polaroid whiteboard to record your whiteboard activity Without the whiteboard or with it disconnected or unplugged to work with snapshot files O...

Page 25: ...components are O O O O ibid icon functions are also available in the menus Current Board Pane Shows contents of current board Snapshot Pane Shows all snapshots with date time taken ibid Toolbar Conta...

Page 26: ...ve Size Minimize Maximize Close you can view images in ibid in different ways Sta nda rd vie wing Op tion s Sta nda rd vie wing Op tion s Sta nda rd vie wing Op tion s Sta nda rd vie wing Op tion s Op...

Page 27: ...to the fore ground or click Zoom in on Selection Click or select View Zoom In then click an area in the Selection pane Zoom out on Selection Click or select View Zoom Out Return to original magnificat...

Page 28: ...rs Otherwise you must launch the application first To keep ibid displayed so you can follow how your whiteboard activity is being recorded disable any screen saver as follows 1 1 1 1 In ibid select Ed...

Page 29: ...time to preserve your annotations or add more later O O O O Annotations on the whiteboard and in the ibid software are recorded together in the Current Board and Selection panes If you are in Project...

Page 30: ...lt Pen Options on page 6 6 When you select a pen color the whiteboard beeps As you write a click confirms that you are starting to anno tate A selected pen color or eraser stays in effect until you se...

Page 31: ...Wide Erase or click then use the eraser felt side flat against the whiteboard To erase the entire whiteboard press Snapshot Erase All or click then erase the board O O O O You can also use Snapshot E...

Page 32: ...en tiling all the whiteboards must be the same size Before using tiling configure the ibid software properly see Configuring More Than One Whiteboard on page 1 7 You can also have multiple Polaroid wh...

Page 33: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 2 14 ibid Basics...

Page 34: ...W orking with W orking with Snapshots Snapshots Snapshots Snapshots In This Chapter Understanding Snapshots 2 2 2 2 Creating Snapshots 2 2 2 2 Viewing Snapshots 4 4 4 4 Selecting Snapshots 5 5 5 5 Cop...

Page 35: ...order of their creation in the Snapshot pane top left of the ibid main window The Snapshot function is enabled only if you have made a change on the whiteboard erasure or annotation O O O O Select Fil...

Page 36: ...hots You can also create snapshots automatically at set inter vals To do so 1 1 1 1 In ibid select Edit Options 2 2 2 2 Click the Auto Actions tab 3 3 3 3 Check the checkbox next to Take snapshot afte...

Page 37: ...ps hot vie wing Op tion s Sn a ps hot vie wing Op tion s Option Procedure Scroll through the list of snapshots Click the Snapshot pane scroll bar Fill the Selection pane with a snapshot for better vi...

Page 38: ...apshots Snapshots can be copied or moved Within the current ibid wbd file Into another ibid wbd file Into another application S n a ps hot Se lecti on O ptio ns S n a ps hot Se lecti on O ptio ns S n...

Page 39: ...n a ps hot Cop y M ove O ption s S n a ps hot Cop y M ove O ption s S n a ps hot Cop y M ove O ption s Option Procedure Move a snapshot in the same file Click and drag the snapshot to reposition it C...

Page 40: ...le1 Myfile2 Myfile3 etc Dragging and dropping snapshots You can drag and drop snapshots directly into any OLE compliant Windows application as follows 1 1 1 1 Select the snapshot s 2 2 2 2 Press Shift...

Page 41: ...tion is permanent There is no undo To delete one or more snapshots 1 1 1 1 Select the snapshot s 2 2 2 2 Select Edit Delete or press Delete on the keyboard Annotating Snapshots 1 1 1 1 Click the snaps...

Page 42: ...rking with ibid ibid ibid ibid Files Files Files Files In This Chapter Understanding ibid Files 2 2 2 2 Opening a File 3 3 3 3 Saving a File 4 4 4 4 Creating a New File 5 5 5 5 Closing a File 5 5 5 5...

Page 43: ...Files are saved in a directory named Ibid or at the loca tion you specified during software installation Here are some suggestions to keep your files organized Create a folder for each topic and a wbd...

Page 44: ...bottom of the File menu The current file does not need to be closed before you open another one If there is unsaved data in the current file you are prompted to save Opening your last file at startup...

Page 45: ...Save As When an unexpected shutdown occurs e g due to power failure data is not necessarily lost ibid data is stored in a temporary rescue file dis played when the application is restarted O O O O If...

Page 46: ...st always have an open file O O O O The Close option is helpful to carry over the last snapshot from your previous file and con tinue working on it in the new file To close a file and stop using ibid...

Page 47: ...ions To send all or part of an ibid file 1 1 1 1 Open the ibid file 2 2 2 2 optional Select the snapshot s ibid ibid ibid ibid Se n d Op tion s Se n d Op tion s Se n d Op tion s Se n d Op tion s Optio...

Page 48: ...Current board 5 5 5 5 Select the file type ibid file Bitmap files or Win dows metafiles 6 6 6 6 Click OK 7 7 7 7 Select an E mail application profile e g Microsoft Outlook or create a new one by clic...

Page 49: ...ing 1 1 1 1 Select Edit Options 2 2 2 2 Click the General tab 3 3 3 3 Enter a different maximum file size in the file size field OR Uncheck the warning option to deactivate it 4 4 4 4 Click Apply and...

Page 50: ...r then double click the ibid file to view it Password Protecting a File O O O O A password protected file can be opened only by entering the correct password To password protect a file 1 1 1 1 Open th...

Page 51: ...ldwide Web O O O O Before using this feature make sure the Microsoft Web Publishing Wizard is installed on your PC If necessary you can download the wizard at www microsoft com windows software webpos...

Page 52: ...lect the items to be published Current Board Selected Snapshots if you selected snapshots in Step 2 or both 7 7 7 7 Click Next The following dialog appears 8 8 8 8 Select the image size and quality O...

Page 53: ...an HTML file 13 13 13 13 Click Finish If you selected File you are prompted to select a destination for the HTML file The file and its associated graphics folder are saved at that desti nation If you...

Page 54: ...5 Printing Y our Printing Y our Printing Y our Printing Y our W ork W ork W ork W ork In This Chapter Setting Up for Printing 2 2 2 2 Printing from the Whiteboard 2 2 2 2 Printing from the ibid Applic...

Page 55: ...int Setup dialog appears 4 4 4 4 Select your printer 5 5 5 5 Select the orientation Portrait or Landscape O O O O The default orientation matches your board type 6 6 6 6 Select the print options paper...

Page 56: ...ct the snapshot s to print 3 3 3 3 Select File Print The following dialog appears 4 4 4 4 Specify your print options For more information on print options see Specifying Print Options on page 5 5 P ro...

Page 57: ...Select the snapshot s to print 3 3 3 3 Click Previewing Your Printout To see how your output will appear when printed with the current print settings 1 1 1 1 In the ibid file select File Print Previe...

Page 58: ...ers and or footers Printing colors O O O O Printouts are in color only if you are using a color printer In the Color area you can specify two options Print pen colors as black Select this option when...

Page 59: ...ons Keep the following in mind when using header footer commands Always place commands immediately before the text to which they apply For example to print the word Company in bold and italics enter B...

Page 60: ...t Time H or h Inserts the time the snapshot was taken Snapshot Caption M or m Inserts the snapshot caption Current Date Short Format d Inserts the current date in the format 01 01 00 Current Date Long...

Page 61: ...ext to the number you specify in nn e g 08 12 18 Font Name font name Sets all the following text in the specified font Include the quotation marks and type the font name exactly as it appears in the P...

Page 62: ...ibid In This Chapter Restoring Window Positions 2 2 2 2 Displaying the Last File at Startup 2 2 2 2 Specifying ibid Warnings 3 3 3 3 Taking Automatic Snapshots 3 3 3 3 Customizing ibid Sounds 4 4 4 4...

Page 63: ...the General tab 3 3 3 3 Check the Restore previous window positions checkbox 4 4 4 4 Click Apply and or OK to apply the setting and close the dialog Displaying the Last File at Startup You can set ibi...

Page 64: ...ded when you close the application When you send ibid snapshots as E mail attach ments and they exceed a specified size default 1000 KB To set these warnings 1 1 1 1 Select Edit Options 2 2 2 2 Click...

Page 65: ...elapse before ibid takes a snapshot in minutes and seconds 5 5 5 5 Click Apply and or OK to apply the setting and close the dialog Customizing ibid Sounds Audible feedback indicates which tool you are...

Page 66: ...We recommend that you not customize sound settings until you are thoroughly familiar with ibid To customize sound settings 1 1 1 1 Select Edit Options 2 2 2 2 Click the Sounds tab The following dialo...

Page 67: ...o change width values in the current and all future files 1 1 1 1 Select Edit Options 2 2 2 2 Click the Pen and Eraser Widths tab The following dialog appears 3 3 3 3 Enter the pen and eraser widths i...

Page 68: ...ibid to switch to the default pen color after a specified amount of time This feature protects your work if your last action was an erasure and you forgot to spec ify a new pen color O O O O If you do...

Page 69: ...the default pen color see Changing the default pen color on page 6 6 Changing ibid Colors Changing default pen and background colors The available default colors in ibid are Pens Red Black Green Blue...

Page 70: ...Color The following dialog appears 2 2 2 2 Select a new pen and or background color from one or more of the dropdown menus 3 3 3 3 To apply the new colors to the current file and all future files clic...

Page 71: ...ws NT When you are at the whiteboard a screen saver running on your PC may interfere with your ability to monitor the ibid application window as you work You can override your PC s screen saver settin...

Page 72: ...j e c t o r c o m Using Overlays 7 1 7 7 7 7 Using Using Using Using Overlay s Overlay s Overlay s Overlay s In This Chapter How Overlays Work 2 2 2 2 Creating an Overlay 2 2 2 2 Adding an Overlay 3 3...

Page 73: ...e similar images or want to add the same image to multiple snap shots Overlays can be reused even after the whiteboard is erased You can remove an overlay and only one over lay can be used at a time O...

Page 74: ...erlay File The follow ing dialog appears 4 4 4 4 Select the location to save the overlay and enter a name for the overlay file 5 5 5 5 optional To use the overlay for the current board check the check...

Page 75: ...ll to add the overlay to all snapshots in the file Adding the current overlay to another snapshot 1 1 1 1 Add an overlay to the current board 2 2 2 2 Click a snapshot in the Snapshot pane to display i...

Page 76: ...ns 5 5 5 5 Press F11 O O O O Although there is no visible or audible feed back the screenshot is added to the snap shot s 6 6 6 6 View the snapshot with the new overlay in ibid Removing an Overlay A s...

Page 77: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 7 6 Using Overlays...

Page 78: ...ion Projection with with with with ibid ibid ibid ibid In This Chapter Understanding LCD Projection 2 2 2 2 Configuring Projection 2 2 2 2 Customizing Projection Settings 6 6 6 6 Entering and Leaving...

Page 79: ...iteboards for example one for projection and a second for writing In Projection mode you can use all the ibid tools and fea tures and use your finger as a mouse to control your PC For details see Proj...

Page 80: ...rojection using the ibid application see Calibrating LCD Projec tion on page 1 8 You are now in Projection mode indicated by the lit Pro jection LED on the whiteboard and the floating ibid Dashboard o...

Page 81: ...te board s white area without covering the icon strip or whiteboard frame O O O O The projected image need not fill the entire whiteboard 4 4 4 4 Launch ibid 5 5 5 5 Select Edit Configure Whiteboard T...

Page 82: ...oards are attached or click Find Whiteboards to let ibid locate them 8 8 8 8 Click Next The following dialog appears 9 9 9 9 Check the Use projection screen feature checkbox 10 10 10 10 Click Finish T...

Page 83: ...t in order as prompted 15 15 15 15 In ibid click Finish You are now in Projection mode indicated by the lit Pro jection LED on the whiteboard and the floating ibid Dashboard on the screen O O O O You...

Page 84: ...n Size Set the default pen size for annotating in Projection mode Mouse Mode Set the default as left or right mouse button down The Dashboard contains a right mouse click button Dashboard Position Set...

Page 85: ...ling your PC In Projection mode your finger or the stylus provided with the whiteboard act as a mouse O O O O These are default settings with the left mouse button down If you set the right button dow...

Page 86: ...ore each right click Recalibrate the Whiteboard Touch to calibrate the board if the projector or board has been moved Show Annotation Area Tools Touch to reveal three annotation area choices Use the E...

Page 87: ...an annotate slides in PowerPoint O O O O The projected image and any annotations are recorded in ibid not in the original application file e g PowerPoint For more information on using PowerPoint with...

Page 88: ...n area of the screen to be annotated as follows 1 1 1 1 Display the desired screen on the whiteboard 2 2 2 2 Touch Annotate on the ibid Dashboard Three anno tation area buttons appear 3 3 3 3 Touch th...

Page 89: ...ode Using the floating annotation tools When annotating in Projection mode the floating annota tion toolbar appears on the right side of the screen The tools duplicate the whiteboard and ibid applicat...

Page 90: ...o jection Mode on page 8 8 and start the slide presentation in PowerPoint The whiteboard icon strip buttons function as follows with PowerPoint O O O O To annotate a slide press a pen button or touch...

Page 91: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 8 14 Using Projection with ibid...

Page 92: ...g ibid with NetMeeting 9 1 9 9 9 9 Using Using Using Using ibid ibid ibid ibid with with with with NetMeeting NetMeeting NetMeeting NetMeeting In This Chapter NetMeeting and ibid 2 2 2 2 NetMeeting Re...

Page 93: ...haring the ibid application through a NetMeeting conference all participants can share the whiteboard The ibid annotation and projection tools are fully func tional with NetMeeting O O O O For more in...

Page 94: ...th the application as follows 1 1 1 1 Follow the NetMeeting instructions to select ibid as a shared application see the NetMeeting documentation 2 2 2 2 Make sure the NetMeeting icon on the ibid tool...

Page 95: ...ocumentation 6 6 6 6 Connect ibid to the NetMeeting whiteboard by clicking in ibid or selecting Edit NetMeeting whiteboard The status bar indicates O O O O If the status bar indicates Cannot find Net...

Page 96: ...connected to a NetMeeting conference note the following The Show Board button toggles between the NetMeeting whiteboard not the Polaroid white board and the current screen To check how ibid is recordi...

Page 97: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 9 6 Using ibid with NetMeeting...

Page 98: ...Tips and Help Tips and Help In This Chapter Getting Online Help 2 2 2 2 Troubleshooting Hardware 2 2 2 2 Troubleshooting Communications 3 3 3 3 Troubleshooting ibid Software 4 4 4 4 Troubleshooting ib...

Page 99: ...n the whiteboard Acce ss ing Acce s si ng Acce ss ing Acce s si ng ibid ibid ibid ibid On l in e He lp On l in e He lp On l in e He lp On l in e He lp Option Procedure ibid Help file With ibid closed...

Page 100: ...en LED blinking No communication with the ibid software Re specify the COM port for the whiteboard in ibid see Troubleshooting Communications below and Configuring Your Whiteboard on page 1 6 Green LE...

Page 101: ...consistent pressure while annotating Moist markers Let markers dry a little and repeat the annotation Multiple contact points on whiteboard Contact the whiteboard only with the pen or eraser Improper...

Page 102: ...hooting NetM eeting Tro ubl es hooting Problem Cause Solution Participants cannot see the Polaroid whiteboard Two way communication is disabled Enable communication with NetMeeting see Using ibid in a...

Page 103: ...een option O O O O To scroll only the shared windows check Scroll Shared Windows Only Technical Support If reviewing the above sections fails to resolve your prob lem with Polaroid hardware or ibid so...

Page 104: ...eel wool abrasive cleansers or sharp cleaning tools on the whiteboard Use only the dry erase markers and erasers rec ommended by Polaroid To avoid damage use only the power supply that came with your...

Page 105: ...manufacture which is recorded by serial number at the factory This warranty applies only to the first end user purchaser and only when the product is used in a country for which it is labeled for sale...

Page 106: ...or autho rized repair depot How to get warranty service If you experience a problem with this product contact Polaroid Technical Support 800 432 5355 and attempt to resolve the problem If the product...

Page 107: ...TY EITHER BY CORRECTING THE PRODUCT OR WHERE APPROPRIATE DOCUMENTATION REPLACING THE PRODUCT OR WHERE POLAROID DETER MINES THAT CORRECTION OR REPLACEMENT IS NOT FEASIBLE REFUNDING THE FEE ACTUALLY PAI...

Page 108: ...w state law relates to the warranty This warranty gives you specific legal rights and you may also have other rights which vary from state to state Polaroid products are warranted in accordance with t...

Page 109: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide 10 12 Tips and Help...

Page 110: ...ault colors 6 8 file size warning 4 8 file type 4 4 font 5 8 headers and footers 5 6 pen options 6 6 pens 2 11 printer orientation 5 2 projection 8 7 8 8 sounds 2 3 6 4 E e mailing files 4 5 4 8 erase...

Page 111: ...ting 7 2 removing 7 5 P password protection 4 9 pens default options 6 6 6 8 using 2 11 widths 6 6 PowerPoint 8 10 printing 5 1 from ibid 5 3 from the whiteboard 5 2 previewing 5 4 setting up 5 2 spec...

Page 112: ...0 6 tiling 2 3 2 13 8 3 toolbars 2 7 2 8 2 9 troubleshooting communications 10 3 hardware 10 2 ibid and NetMeeting 10 5 ibid software 10 4 TrueType fonts 5 7 U uninstalling ibid 1 10 V viewing options...

Page 113: ...o w n l o a d e d f r o m P r o j e c t o r c o m Whiteboard User Guide iv...

Page 114: ...do not make any claim of copyright The copyright remains the property of their respective owners ABOUT PROJECTOR COM Projector com http www projector com is your review and buying guide resource for...

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