Polaris PVCR 1028 WI-FI IQ Home, Operation Manual, Page: 38 / 172

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base to remove any
contamination.
Troubleshooting during vacuuming.
# Problem
Possible reason
Recommended actions
1 The vacuum cleaner
cannot be run or
charged No contact with the base.
The base is not connected to the
adapter.
Engagement of a non-standard
adapter for charging. - Check correction of connection
between the vacuum cleaner and
the base.
- Connect the base to the
adapter.
- Use a standard adapter for
charging.
2 The vacuum cleaner
jerks while standing. A foreign item has got ingested
into or wound around the wheels
drive of the brushes drive The vacuum cleaner tries to get
free automatically. If this is
impossible then help the device.
3 The vacuum cleaner
directs to the
charging base before
expiration of the
cleaning program. The vacuum cleaner directs to the
base at a low level of charge.
Power consumption rate differs
depending on the type of
vacuumed surfaces. Charge the vacuum cleaner.
The time of autonomous
operation of the vacuum cleaner
depends complexity of a
vacuumed room, on the amount
of debris, and on the vacuuming
mode.
# Problem
Possible reason
Recommended actions
4 The vacuum cleaner
does not perform a
scheduled work. The vacuum cleaner is de-
energized.
The vacuum cleaner is discharged.
The dust bag is completely full. - Turn on the vacuum cleaner.
- While the vacuum cleaner is
under the standby mode, make
sure that it is fully charged and
has got enough energy to
operate.
- Clean the dust bag
5. The vacuum cleaner
cannot be run from
the control unit (its
reach counts 5
meters). Electric battery of the remote
control unit is completely
discharged
The vacuum cleaner is de-
energized / its electric battery is
completely discharged.
The remote control unit emitter is
contaminated
The presence of noises from other
IR-radiation sources. - Replace electric batteries
- Turn on / charge the vacuum
cleaner.
- Wipe the remote control unit
emitter with a piece of soft cloth.
Keep the control unit away from
other IR-radiation sources.
Attention! If it is impossible to resolve the problem on your own using the steps described above, please