13
AU
AU
Telephone Helpline: 1300225960
Internal Diagnostics
Code Message Remedies
Consequences
Pr1
Cabinet
probe
error
• See P0
parameter
• Check probe
integrity
• Check probe-
device
connection
• Check the
cabinet
temperature
Consequences if the error occurs while in “stand-by” mode:
• If parameter C11 is set to 0, it will not be possible to start
any of the cycles
• If parameter C11 is set to 1, the pin probe will function as the
cabinet probe and only timed cycles will be allowed to start
Consequences if the error occurs during a timed chilling operation:
• If parameter C11 is set to 0, the cycle will be interrupted
• If parameter C11 is set to 1, the pin probe will function as
the cabinet probe and the chilling operation will continue
Consequences if the error occurs during a set-temperature
chilling operation:
• If parameter C11 is set to 0, the cycle will be interrupted
• If parameter C11 is set to 1, the pin probe will function
as both the cabinet probe and pin probe and the chilling
operation will continue
Consequences if the error occurs during a storage operation:
• Parameter C11 is set to 0, the compressor activity will depend
on parameters C4, C5 and C6
• If parameter C11 is set to 1, the pin probe will function as
the cabinet probe and the storage operation will continue
Pr2
Pin probe
error
• The same
as for the
previous
case, but in
relation to
the pin probe
Consequences if the error occurs while in “stand-by” mode:
• Only timed operation cycles will be allowed to start
Consequences if the error occurs during a timed chilling operation:
• Chilling will continue
Consequences if the error occurs during a set-temperature
chilling operation:
• Chilling will continue in timed mode
Consequences if the error occurs during storage mode:
• Storage will continue
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline or your POLAR dealer.
Fault
Probable Cause
Solution
The appliance is
not working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and lead are damaged
Call POLAR agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified Technician
CK640-A_A5_v1_20190507.indb 13
2019/5/7 15:55