11
AU
Telephone Helpline: 1300225960
Troubleshooting
If your Drinks Dispenser develops a fault, please check the following points before making a call to the
Helpline.
Fault
Probable Cause
Solution
The appliance is not
working
The appliance is not switched on
Check the appliance is plugged in correctly
and switched on
Plug or lead is damaged
Call POLAR agent or qualified Technician
Power supply
Check power supply
The dispenser is not
cooling
Coolant leak
Call POLAR agent or qualified technician
Fan motor failed
Call POLAR agent or qualified technician
Airflow obstructed to the
condenser
Increase the gap between appliance and
obstacles/heat source
Tap leaks
Tap piston not lubricated well
Lubricate the tap piston
Tap piston is defective
Replace the Tap piston
Product leaks from the
back of the bowl
Bowl not fitted correctly
Check the positioning of the bowl
Bowl seal not lubricated well
Lubricate the bowl seal
Bowl seal is defective
Replace the Bowl seal
Loud noises
Front seal is not applied correctly
Put the seal correctly
Seal not lubricated well
Lubricate the seal
Tap does not distribute Ice blocked inside the bowl
Turn off the unit to let ice melt
Technical Specifications
Model
Voltage
Power
Current
Bowls
Capacity
(litres)
Refrigerant
DB331-A
220-240V~
50Hz
400W
2.1A
1
12
R290 85g
DB332-A
220-240V~
50Hz
740W
3.5A
2
24
R290 135g
DB843-A
220-240V~
50Hz
1150W
5.8A
3
36
R290 148g
Model
Dimensions
H x W x D mm
Weight
(kg)
Noise level
DB331-A
810 x 270 x 515
31.9
<70 dB
DB332-A
810 x 470 x 515
50.7
DB843-A
810 x 670 x 515
66.2
DB331-A_DB332-A_DB843-A_A5_v2_20210705.indb 11
DB331-A_DB332-A_DB843-A_A5_v2_20210705.indb 11
2021/7/5 10:17
2021/7/5 10:17
