CAUTIONS AND WARNINGS
1)
Prior to using this or any body cooling or therapy product for a medical condition
or injury, always consult a licensed healthcare practitioner.
2)
Always wear the vest, head cap, wrap, blanket, seat, or bladder over a T-shirt or
other clothing; do not wear directly on the skin.
3) Be sure the unit is unplugged prior to filling with water and ice.
4) Refer servicing to qualified personnel at Polar Products Inc.
WARRANTY AND SERVICE
Polar Products, Inc. warrants that the Cool Flow® or CoolOR® System is fit for use
under the normal use for which it is intended and free of any defects in materials
and / or workmanship for 12 months from the date of initial purchase.
Polar's obligation under this warranty is limited to the replacement or repair of any
defective part(s) of this product. If you encounter a problem with your Cool Flow® or
CoolOR® System, please call Polar’s Customer Service Department at 1-800-763-
8423 to obtain a Returned Goods Authorization number (RGA.) To obtain warranty
service on your system, please return the system, dated sales receipt (or packing list,
as proof of purchase) and RGA number to:
Polar Products, Inc. 3380 Cavalier Trail,
Stow, OH 44224
. Please include your phone number, any correspondence, and an
explanation of the problem. Upon receipt, Polar’s Service Department will determine
the cause of failure and, if determined to be an issue covered by the warranty, will
repair (or replace, as necessary) your system and return it to you, postage paid.
Please note: Couplings are a wear item and may need to be replaced. They are available
for individual purchase.
7
Our non-tethered CoolOR
®
vests
and neck wraps use Cool58
®
Phase Change technology with
cooling packs that will recharge
in a refrigerator or even a
cooler of ice water and then
release their temperature
at a comfortable 58° F.
