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SIT & REACH (Range of Motion)
Range of Motion handle is not retracting
1. If the ROM handle is not retracting, the internal mechanism needs to be
repaired by Polar/HealthFirst service personnel.
2. Remove the ROM unit from the Sit & Reach station using a 5/32” Allen
wrench provided with your system.
3. Remove the only the 2 silver colored upper screws, DO NOT remove the
smaller lower black colored screws.
4. Unplug the ROM cable from the BodyAge unit.
5. Remove the ROM unit.
6. Contact Tech Support for information on repairing your Range of Motion.
Range of Motion is inconsistent
1. Re-calibrate ROM (Defaults/Calibration) according to the instructions on the
screen.
*It is much easier and more accurate to calibrate the ROM with two people.
2. Enter into a client test and perform another Sit and Reach test.
3. When the screen prompts to “Zero the System”, pull the handle out exactly
12” from the foot plate and press the Enter key.
4. Return the handle slowly to the foot plate and allow the BodyAge to take the
reading.
5. The measurement should be within ½ “ of 12”.
6. If the measurement is not within ½”, re-calibrate and repeat.
7. If still not within ½”, call the Polar/HealthFirst Corporation Technical
Support Line (505-344-9679).
If an error message appears on the screen during normal operation, print the error
and fax to Polar/HealthFirst Corporation Technical Support at 505/344-1200. To
print a fax technical request form from BodyAge, go to Help and Technical
Support. Complete the form and click print. You can then fax this form for
quicker response to your question.
For additional technical support, check on the web at
www.healthfirstusa.com
