ALTENERGY POWER SYSTEM INC. QW-SA-01 B/1
1
Warranty Regulations and Liability
Altenergy Power System (APS) products are designed to withstand normal operating conditions when
used for its originally intended purpose in compliance with the APS User Manual supplied with the
originally shipped system. The APS
limited warranty (“Limited Warranty”) covers defects in
workmanship and materials of the APS products
(“Defective Product”)
. APS provides both default
warranty and extended warranty as follows which starts from the shipping date.
Default/ Extended (year)
China
Others
YC500
5/5
10/25
YC250
5/5
10/25
YC1000-3
5/5
10/25
ECU
1/1
1/1
Accessories
1/1
1/1
Note: Extra fees apply to extended warranty.
During the Warranty Period, APS will, at its option, repair or replace the Defective Product free of
charge, provided APS, through inspection, establishes the existence of a defect that is covered by the
Limited Warranty. APS will, at its option, use new and/or reconditioned parts in repairing or replacing
the Defective Product. APS reserves the right to use parts or products of original or improved design in
the repair or replacement of Defective Product. If APS repairs or replaces a Defective Product, the
Limited Warranty continues on the repaired or replacement product for the remainder of the original
Warranty Period or ninety (90) days from the date of
APS’s
return shipment of the repaired or
replacement product, whichever is later.
The Limited Warranty covers both parts and labor necessary to repair the Defective Product, but does
not include labor costs related to un-installing the Defective Product or re-installing the repaired or
replacement product. The Limited Warranty also covers the costs of shipping repaired or replacement
product from APS, via a non-expedited freight carrier selected by APS.
The Limited Warranty does not cover, and APS will not be responsible for, shipping damage or damage
caused by mishandling by the freight carrier and any such damage is the responsibility of the freight
carrier.
To obtain repair or replacement service under this Limited Warranty, the customer must comply with
the following policy and procedure:
x
All Defective Product must be returned with a Return Merchandise Authorization (RMA) number
which customer must request from APS. Before requesting the RMA, however, the customer should
contact an APS technical support representative to evaluate and troubleshoot the problem while the
APS product is in the field, since many problems can be solved in the field.
x
If in-field troubleshooting does not solve the problem, customer may request the RMA number, with
following information:
Summary of Contents for Sheet Metal/Flat Roof Mount Kit
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