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Quick Start Guide

This Quick Start Guide is a basic reference for information on setting up your CrewCom system with the minimum equipment required for wireless 
communication. For complete operation instructions, see the CrewCom devices’ Operating Manuals or the CrewCom Online Help available at https://
plianttechnologies.com/document/Content/Home.htm. 

At a minimum, you will need:

•  A CrewCom Configuration File (CCF) - Created via 

CrewWare

•  1 Control Unit (CU)
•  Up to 6 Radio Packs (RPs) with charged batteries
•  1 Radio Transceiver (RT)
•  Minimum of 2 headsets to test communication
•  1 Cat 5e (or greater) cable (for CU to RT connection)

Plan Your Coverage Area

Before installation begins, it is a good idea to plan your coverage area so that 
equipment is positioned in the best possible locations.  Here are some tips when 
planning your coverage area:

•  Map out the site and identify the most critical areas where communication is 

needed.

•  Consider cable length limitations during planning. Copper: 330 ft. (100 m). 

Fiber: 32,800 ft. (10 km).

•  Locate antennas in open spaces and avoid obstructions (especially metal).
•  If using omni-directional antennas, position antennas in center of coverage 

area and as high as possible.

Getting Started

1

Determine if you have a CCF.

Your CU may have been pre-configured with a CrewCom Configuration File (CCF) at the factory or other source—consult the documentation provided 
with your system for your specific configuration details, then proceed to Step 2. (If you have no configuration documentation or printed system diagram,  
contact the person who provided your CrewCom system for assistance or contact Pliant Customer Support.)

If your CU has not been pre-configured with a CCF (and if you do not have a saved CCF on a USB drive to load to your CU), you will need to install 
CrewCom’s software application, CrewWare, to create one. Then, you’ll load the CCF in Step 4 of this guide. Refer to the documentation provided on 
Pliant’s website and Online Help for assistance in creating and saving a CCF. 

Summary of Contents for CREWCOM

Page 1: ...unication is needed Consider cable length limitations during planning Copper 330 ft 100 m Fiber 32 800 ft 10 km Locate antennas in open spaces and avoid obstructions especially metal If using omni directional antennas position antennas in center of coverage area and as high as possible Getting Started 1 Determine if you have a CCF Your CU may have been pre configured with a CrewCom Configuration F...

Page 2: ...connections must match your CCF s system diagram in order to operate A Connect at least one RT to the CU via an available CrewNet port B If you have additional RTs connect via an available CrewNet port on a CU or Hub if applicable or by daisy chaining to an existing RT CrewNet Port Types RJ 45 Ports Use the supplied 15 ft 4 6 m Cat 5e cable or your own Cat 5e or greater cable up to 330 ft 100 m in...

Page 3: ... the belt clip install a fully charged Pliant Lithium Polymer rechargeable battery or three AA batteries D Place battery door back on the RP making sure to align and insert its tab at the top first and then secure the door by pressing until it clicks Secure a magnetic door by pressing firmly until the magnet engages Note RPs are powered with one Lithium Polymer rechargeable battery for over 9 hour...

Page 4: ...al 7 Start communicating 8 Always confirm that the non Pliant intercom system and the CrewCom wireless system are functioning properly separately before connecting them together A Press the WIRED button on the front of the CU The Intercom Settings menu will display Configure the 2 Wire and 4 Wire settings here including Intercom Type Mic Kill 2 Wire only Call 2 Wire Only Echo Cancellation ECAN and...

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