2
About this user’s guide
❏
Chapter 2, “Everyday Features,” which provides in-depth
information on the most commonly used features of the
Plexus Telephone system.
Terms Used in This Guide
In this guide, the following definitions apply:
User and User ID replace the traditional terminology of
extension and extension number. A user is any person or
device (e.g., fax, modem, credit card scanner) that places or
receives calls on the system. Each user is assigned a unique
User ID that is used for system identification. Users can log in
or sign in to the system with their User ID at any available
phone. When a user logs or signs in, the Plexus system knows
where the user is located and directs calls and messages
accordingly. The advantage of this design is that users are not
tied to any particular phone or extension.
Note
The Plexus system is usually configured such that users
have a “home” phone to which they are logged in
automatically when the system powers up. This option
enables the Plexus system operate like a conventional
phone system.
User Group identifies a number of users who work in the
same area (e.g., Operator, Sales, Purchasing, Accounting).
Each User Group is assigned a unique User Group ID, which
is used for system identification. A receptionist, operator, or
auto-attendant transfers calls to a User Group with the
intention of reaching any available user in that group.
Office Manager is the person within your organization that
manages the Plexus system.
SLT.book Page 2 Friday, September 10, 1999 2:57 PM
