Section 5. Maintenance and Troubleshooting
PX-760 Installation and Users Manual
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3.
If the PX-760 drive is not recognized in Windows, reboot the
computer and use your computer’s setup program to program the
BIOS to recognize it.
NOTE:
Refer to the computer’s documentation for information on how
to run the motherboard BIOS setup program.
For the PX-760A, use the motherboard BIOS setup program to
set up IDE Master and Slave designations, as needed for your
configuration, on the primary or secondary IDE bus. If the IDE
interface is disabled on your computer, you will need to enable it.
If a Master or Slave device is set to “disable” or “none” or a
similar designation, change it as appropriate to “enable” or
“auto” (or something similar, depending on your setup program).
For the 760SA, verify the SATA chipset supports the ATAPI
Command set. Use your computer’s motherboard BIOS setup
program to enable SATA/IDE/ATAPI as needed for your
configuration.
Note that if your computer’s SATA chipset is dedicated for
SATA RAID, the connection may not support optical disc drives
like the PX-760SA. Consult your motherboard manual or vendor
website for assistance in configuration or for questions of
compatibility.
4.
Save and exit your CMOS setup to restart your computer with the
new settings.
5.
In Windows 2000 or XP, right-click on the My Computer icon and
select Properties. Click on the Hardware tab, then click on the
Device Manager button. Click the + sign next to the DVD/CD-ROM
drives heading and look for the “PLEXTOR DVDR PX-760A” entry
underneath.
If you do not see this drive listed as one of the devices, or if it has a
yellow diamond with an exclamation point (!), contact Plextor Technical
Support. (See “Appendix B: Technical Support” for the different ways
you can contact us.)
