Section 5. Maintenance and Troubleshooting
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PX-716UF Installation and Users Manual
Upgrading Firmware
Plextor creates firmware revisions to meet the particular needs of large
computer manufacturers. It is rare that these revisions will impact the
performance or operation of your drive. However, we advise that you
always update your drive with the latest available firmware. Among
other benefits, updating firmware ensures that your drive has the latest
media catalog. Before troubleshooting a possible problem with your PX-
716UF drive please visit our web site at www.plextor.com to check if
you have the latest firmware.
To obtain new firmware for your drive:
1. Go to the Plextor web site at www.plextor.com.
2. Look for firmware upgrades in the Support area, on the Downloads
page. There is a description of the latest firmware revision and its
intended use.
3. Download the firmware to your computer.
To upgrade firmware in your drive’s flash memory:
1. Run the executable file that you downloaded from Plextor’s web site.
2. Accept all defaults by continuing to click on the “Next” button until
you see the message:
Firmware update has completed.
3. Restart your system.
Emergency Eject
If the computer power is turned off or the automatic eject button at the
front of the drive does not work, use this procedure to open the drive.
To use the emergency eject tool to open the drive:
1. Make sure power to the drive is OFF. (That is, turn off your
computer.)
2. At the front of the drive, insert the emergency eject tool, or a paper
clip or other thin, rigid object, into the emergency eject hole.