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Section 4. Maintenance and Troubleshooting 

20

  PlexWriter 48/24/48U Installation and Users Manual 

Using the Self-Test Diagnostics 

The PlexWriter contains a set of self-test diagnostics that can help isolate trouble and 
determine if a problem is in the PlexWriter drive or elsewhere.  
 
The self-test consists of a CD write/read test.  

What You’ll Need  

To perform the self-tests you’ll need a blank piece of Plextor-certified CD-R media. 
(See “Recommended Media” on page 23, or visit our web site.) The self-test will 
write to this media, so you won’t be able to use this disc again. 

CD Write/Read Test  

This tests three functions of the drive: write, random access, and verify.  
 

To perform the CD write/read test: 

1.  Unplug the USB cable from the rear of the PlexWriter. 
 
2.  Set the PlexWriter’s power switch to OFF (so the “0” is depressed).  
 
3.  Slide the SELF-TEST switch cover to the right to expose the self-test switch. 
 
4.  Set the self-test switch to the up (ON) position. Use a pen point, paper clip, or 

other similar object. 

 
5.  While pressing the eject button, set the PlexWriter’s power switch to ON (the “1” 

is depressed). The front-panel LED indicator blinks green and amber. 

 
6.  Insert a blank Plextor-certified CD-R disc. Be sure to use only CD-R media of 

the type recommended by Plextor.  

??

If the DISC indicator blinks amber three times, the loaded disc is not a blank  
CD-R disc. Remove the disc and insert a blank, Plextor-certified CD-R disc.  

 
7.  The drive begins the diagnostic routine. Upon completion of the diagnostic, you 

see the results: 

??

If there was no problem, the disc is ejected automatically.  

??

If there was a problem, the disc is not ejected, and you see the LED indicator 
blink green. One green blink indicates a write or read error. Two green 
blinks indicate an initialization error. 

 
8.  If the disc was not ejected automatically, press the eject button to eject the disc.  
 
9.  Turn OFF the PlexWriter power switch and set the self-test switch to the down 

(OFF) position..  

 

Summary of Contents for PlexWriter 48/24/48U

Page 1: ...INSTALLATION AND USERS MANUAL SEPTEMBER 2002 Model PX W4824TU External...

Page 2: ...or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any electronic medium or machine readable form witho...

Page 3: ...pment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications should be approv...

Page 4: ...er t den Funk Entst ranforderungender Postverf gung Nr 243 1991 Wird das Ger t innerhalb einer Anlage zusammen mit anderen Ger ten betrieben so muss bei Inanspruchnahme der Allgemeinen Betriebs genehm...

Page 5: ...stall in Windows XP Windows 2000 or Windows Me 10 If You Have Windows 98SE 11 Make Sure the Drive Is Recognized 11 If You Have a Macintosh 12 3 Using Your PlexWriter 13 What Media to Use 13 Install De...

Page 6: ...ults Indicate 21 Appendix A PlexWriter Specifications 23 Appendix B Technical Support 29 How to Contact Plextor Technical Support 29 Before You E mail Log On FAX Call 30 Returns 30 Contacting Plextor...

Page 7: ...l Plextor s Technical Support Department if your drive needs service And if you run into a problem that doesn t seem to be covered please contact us See Appendix B Technical Support for the different...

Page 8: ...sacrificing data integrity or safe operation Another important feature of this drive is Overburn If your application software supports Overburn you now have the capability to burn an audio disc up to...

Page 9: ...pplied on your software disc or available on our web site Macintosh Configuration Macintosh with USB port and OS 8 6 9 x provides USB 1 1 or with OS X provides USB 2 0 What You Can Do with the PlexWri...

Page 10: ...t box with other contents depending on whom you purchased the drive from and what they included inside the box If the security sticker on top of your box is cut there may be a good reason for example...

Page 11: ...ore using this feature Headphone jack Stereo mini jack for headphones and powered speakers Volume control Controls volume of headphone jack LED indicator Illuminated to indicate drive operation Green...

Page 12: ...alog stereo signal Connect a sound board or audio amplifier here if desired Connectors are standard RCA type Power switch Press this switch to turn power on or off Press the 0 down to turn power off 1...

Page 13: ...Writer requires reasonable care in its installation and use Keep the area around your drive clean from dust smoke and other contaminants Do not allow moisture or liquids including water or cleaning fl...

Page 14: ...ter 48 24 48U Installation and Users Manual CAUTION Operate your PlexWriter in horizontal position only Plextor does not guarantee the drive s performance in a vertical position Figure 3 Operate Your...

Page 15: ...ectrical outlet and to the PlexWriter 3 Turn the PlexWriter s power switch ON the 1 position 4 Connect the USB cable from your PlexWriter 48 24 48U drive to the computer That s all there is to it We l...

Page 16: ...you have a computer with Windows XP Windows 2000 or Windows Me use the following procedure to install your PlexWriter USB drive 1 Turn ON your computer system 2 Connect the AC adapter to your PlexWri...

Page 17: ...SE on your computer Manual Driver Installation If you have difficulty with the USB driver installation you can manually install the driver To install the USB driver manually 1 Use Windows Explorer to...

Page 18: ...the manufacturer 5 If the USB controller is listed and does not have a yellow diamond with an exclamation point but you do not see this drive listed as one of the devices contact our Technical Suppor...

Page 19: ...Media on page 23 for a list of Plextor approved media at the time this manual was printed and see the Plextor web site at http www plextor comfor an updated list You can write to Ultra Speed RW discs...

Page 20: ...Operation To load and unload the tray 1 While the PlexWriter drive is powered up push the eject button on the front panel The tray drawer slides out in 3 4 seconds Figure 5 Loading the Tray 2 Lay a bl...

Page 21: ...a clean soft cotton cloth to remove surface dirt such as fingerprints Use a straight line motion wiping from the center out Do not wipe the disc in a circular motion Figure 6 Wipe the Disc from the C...

Page 22: ...ocated in front of the drive door The Plextor warranty does not cover drive damage resulting from shattered discs Please examine your discs before use and verify there are no visible cracks in the hub...

Page 23: ...net or playing games or watching movies while writing BURN Proof compensates for any interruption in data flow to the disc It remembers where writing stopped on the disc when the data flow was interru...

Page 24: ...riRec setting of zero Changing the VariRec Setting VariRec lets you increase or decrease the laser power by up to 2 degrees in either the positive or negative direction from this default You can chang...

Page 25: ...firmware Before troubleshooting a possible problem with your drive please make sure to visit our web site at www plextor comto check if you have the latest firmware To obtain new firmware for your Pl...

Page 26: ...to expose the self test switch 4 Set the self test switch to the up ON position Use a pen point paper clip or other similar object 5 While pressing the eject button set the PlexWriter s power switch t...

Page 27: ...er 48 24 48U drive to the computer NOTE If you cannot connect the USB cable to the PlexWriter make sure the self test switch cover is in the left position covering the self test switch What the Self T...

Page 28: ...Section 4 Maintenance and Troubleshooting 22 PlexWriter 48 24 48U Installation and Users Manual This page intentionally left blank...

Page 29: ...lable from Maxell Verbatim Mitsubishi Chemical and Taiyo Yuden CAUTION High error rates may occur with media not recommended for 48X speeds CAUTION Possible damage to the disc or the PlexWriter can oc...

Page 30: ...ession Session At Once Mt Rainier MRW Performance Specifications Read Speed CD Speed Mode 1 Mode 2 CD DA 20 48X Stamp R 18 40X Stamp R RW Stamp RW Stamp R 14 32X Stamp R RW Stamp R RW Stamp R RW 10 24...

Page 31: ...Time measured from power on until disc is available to read Access Time 65 msec typical Time measured from start command until bus free no disconnect Sleep Mode Entered after 2 minutes of no access t...

Page 32: ...Write Speed Write blinking speed 40ms amber 41 48X CD R or Ultra Speed CD RW 80ms amber 32 40X CD R or High Speed CD RW 150ms amber 4 31X CD R or Normal Speed CD RW Disc Loading Auto Headphone Jack St...

Page 33: ...full speed ATAPI support ATAPI compliant Inquiry string PLEXTOR sp CD R sp sp sp PX W4824A NOTE sp indicates a single space Environmental Conditions Operating Temperature 0 to 35 degrees Celsius Perf...

Page 34: ...y Region Type Agency Standard USA Safety UL UL 1950 Laser FDA FDA 21 CFR EMC FCC Part 15 Subpart B Canada Safety CSA CSA 22 2 No 950 UL1950 C UL Mark Europe Safety CE EN60950 IEC60825 1 Laser CE IEC 6...

Page 35: ...found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for common questions If you have not been successful in your quest our Technical Support Department will help yo...

Page 36: ...you need to return a drive to Plextor you need an RMA Returned Materials Authorization number You need this number before any Plextor drive can be returned for repair or replacement Here s how you get...

Page 37: ...alled in a computer we recommend you pay a packaging store such as Mail Boxes Etc to ship your drive If you don t have a packaging store in your area ask for packaging pointers when you contact us to...

Page 38: ...Appendix B Technical Support 32 PlexWriter 48 24 48U Installation and Users Manual This page intentionally left blank...

Page 39: ...of replacement goods or expense or inconvenience caused by service interruptions Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit To obta...

Page 40: ...Appendix C Warranty 34 PlexWriter 48 24 48U Installation and Users Manual This page intentionally left blank...

Page 41: ...ad formats 24 reading speed 1 24 reading speed with SpeedRead 16 writing speed 1 24 cleaning disc 15 closing tray 14 computer minimum 3 23 configuration Macintosh 3 minimum 3 23 PC 3 connecting the dr...

Page 42: ...e 25 inquiry string 27 L laser power adjusting with VariRec 2 optimum 2 laser power adjusting with VariRec 17 18 LED indicator 5 26 blink rate 15 26 BURN Proof and 26 color 15 26 SpeedRead and 16 26 M...

Page 43: ...iCD 14 specifications performance 24 25 speed monitoring 15 26 reading CD R 1 reading CD RW 1 24 writing CD R 1 24 writing CD RW 24 SpeedRead 2 16 24 disabling 16 eject button and 6 26 enabling manual...

Page 44: ...nty 33 weight 27 Windows 2000 3 drive installation 10 Windows 98SE 3 drive installation 11 manual driver installation 11 Windows Me 3 drive installation 10 Windows XP 3 drive installation 10 write spe...

Page 45: ...PlexWriter 48 24 48U Installation and Users Manual 39 Notes...

Page 46: ...Notes 40 PlexWriter 48 24 48U Installation and Users Manual...

Page 47: ...Notes PlexWriter 48 24 48U Installation and Users Manual 41...

Page 48: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax 510 440 2000 800 886 3935 510 651 9755 E mail info plextor com www plextor com...

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