OS/2 Troubleshooting Tip
If you have difficulty getting OS/2 to recognize your CD-ROM drive and SCSI interface
board, you should first verify that all of your hardware is operating properly.
This is best done by installing DOS. If your system also does not work under DOS,
you probably have a hardware problem that needs to be resolved before you can go
any further. Refer to the Troubleshooting guide in Chapter 12. If your system works
under DOS, but not OS/2, review your device driver installation and verify that the
SCSI interface board driver and CD-ROM support (see step #3 on page 38) is loaded
correctly.
Windows NT 3.51 (and Below)
Installation Procedure
To install Windows NT from your NT CD-ROM disc, you first need to verify that your
SCSI interface board is supported by NT. Check your NT manual for information on
which SCSI interface boards NT supports.
If your SCSI interface board is on NT’s list of supported hardware, you can follow the
installation instructions provided by Microsoft.
If your SCSI interface board is not on NT’s list of supported hardware, however, you
must contact your board’s manufacturer and request an NT software device driver
(see listing of key contact phone/fax/BBS numbers on page 65).
The files you obtain need to be added to the NT installation floppy disk(s) that came
with your NT CD-ROM disc. Your SCSI interface board manufacturer will provide
you with specific installation instructions.
Adding CD-ROM Support After NT Has Already Been Installed
1) You first need to verify that your SCSI interface board is supported by NT.
Check your NT manual for information on which SCSI interface boards NT
supports. If your SCSI interface board is included on the list of supported
hardware, skip to #3.
CHAPTER 9 ---- Software Installation
12PLEX OPERATION MANUAL
39
