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Plextor’s CD-ROM Drives

MODEL

INTRODUCED

DATA

TRANSFER RATE

ACCESS

TIME

BUFFER

SIZE

1st generation

DM-3020/5020

1990

150 KB/sec

430 ms

64 K

2nd generation DM-3021/5021

1991

150 KB/sec

340 ms

64 K

3rd generation DM-3024/5024

1992

300 KB/sec

265 ms

64 K

4th generation DM-3028/5028

1993

335 KB/sec

240 ms

64 K

5th generation PX-43CH/45CH

1994

600 KB/sec

220 ms

1 MB

6th generation

PX-43CS/45CS

1994

600 KB/sec

170 ms 256 K

7th generation

PX-63CS/65CS

1995

900 KB/sec

145 ms 256 K

8th generation

PX-43CE/45CE

1995

675 KB/sec

130 ms 256 K

9th generation

PX-83CS/85CS

1996

1200 KB/sec

115 ms 256 K

10th generation

PX-12CS/12TS

1996

1800 KB/sec

105 ms 512 K

11th generation

PX-12/20TS

1997

1.8-3.0 MB/sec

95 ms

512 K

Warranty Information

PLEXTOR CORP. (‘‘PLEXTOR’’) warrants your 12/20PleX CD-ROM drive against any defect in
material and workmanship, under normal use, for a period of two years following its date of
purchase. In the event this product is found to be defective within the warranty period, PLEXTOR
will, at its option, repair or replace the defective CD-ROM drive.

This warranty is void if: a) the drive is operated or stored under abnormal use and maintenance
conditions; b) if the drive is repaired, modified, or altered, unless such repair, modification, or
alteration is expressly authorized in writing by PLEXTOR; c) if the drive is subject to abuse,
neglect, lightning strike, electrical fault, improper packaging, or accident; d) if the drive is
installed improperly; or e) if the serial number of the drive is defaced or missing.

PLEXTOR will not, under any circumstances, be liable for direct, special, or consequential
damages such as, but not limited to, damage or loss of property or equipment, loss of profits or
revenues, cost of replacement goods, or expense or inconvenience caused by service interrup-
tions. Under no circumstances will any person be entitled to any sum greater than the purchase
price paid for the drive.

To obtain warranty service you may contact PLEXTOR’s Technical Support Department by
calling 800-886-3935. They will attempt to diagnose and correct your problem by phone. If the
drive does not function properly they will issue a Return Material Authorization (RMA) number.
You may be asked to furnish proof of purchase to confirm that the drive is still under warranty.

All 12/20PleX CD-ROM drives returned to PLEXTOR must be securely packaged and shipped
postage prepaid. All product returns must be authorized in advance by PLEXTOR’s Technical
Support Department. Authorization is confirmed by issuance of the RMA number, which must
be written prominently on the outside of the box in which the defective drive is returned to
PLEXTOR.

Summary of Contents for 12-20D

Page 1: ...ems that relate specifi cally to your 12 20PleX drive In many cases a problem that appears to be caused by your CD ROM drive actually originates in another part of your computer In such instances our...

Page 2: ...t 408 986 1010 Include your telephone number and the hours during which you can be reached Be as detailed as possible in describing your problem It typically is usefulifyoualsosendaprintoutofyourAUTOE...

Page 3: ...ards www adaptec com AMC 206 882 0587 206 861 8391 Audio cables cust svc amcdirect com Basin Comp 800 238 4453 818 598 0110 818 597 0275 SCSI interface boards Diamond 408 736 2000 408 325 7000 408 524...

Page 4: ...ack 4000 rpm Outer Track 4000 rpm Performance Data Transfer Rate Sync Async 1 8 3 0 MB sec 1 8 3 0 MB sec Burst 10 MB sec Burst 10 MB sec Burst 5 0 MB sec Burst 5 0 MB sec Random Access 95 ms 95 ms Da...

Page 5: ...ck Eject DIP Switch Parity Term Test Block Eject Rotary Switch SCSI ID Environmental Conditions Operating Temperature 0 to 45 degrees Celsius 0 to 45 degrees Celsius Humidity 20 to 80 20 to 80 Noncond...

Page 6: ...g system help you figure out what your current system configuration is and then walk you through the installation If you are lucky this process will be close to Plug and Play Either way don t worry Yo...

Page 7: ...d Windows 95 We also include a floppy disk that gives you some great utilities and makes this whole Plug and Play thing work more on that coming up To the best of our knowledge Plextor s 4PleX Plus wa...

Page 8: ...ss SCSI controller to provide Plug and Play BIOS Go to the section titled Non Plug and Play Installation page 70 You did not buy a Plextor kit and have an older SCSI board that is not SCAM capable Go...

Page 9: ...Plug and Play environment Turn on your computer and your system should automatically detect and configure your SCSI controller When you start Windows 95 it will then recognize that it does not have t...

Page 10: ...he Plextor Manager disk to get the necessary driver support for your SCSI controller If you used the Windows 95 disk or CD the configuration process may have copied the wrong i e non SCAM capable driv...

Page 11: ...sk or CD to get support for the controller it may not have existed or it may have loaded a non SCAM capable version of the file If the file did not exist you will have to contact the SCSI controller m...

Page 12: ...ort your new controller Turn on your computer and start up Windows 95 and your system should automatically detect and configure your SCSI controller If you have just installed it Windows 95 will then...

Page 13: ...this problem insert the Plextor Manager disk and use Windows Explorer or the following DOS command to copy the correct file to the applicable Windows 95 subdirectory copy A MPD C windows system iosubs...

Page 14: ...controller You will then need to copy that file to a Windows 95 subdirectory using Windows Explorer or the following DOS command copy A filename ext C windows system iosubsys The SCSI controller docu...

Page 15: ...our computer and start up Windows 95 and your system should automatically detect and configure your SCSI controller If you have just installed a new controller Windows 95 will recognize that it does n...

Page 16: ...ND you also have no Plug and Play BIOS on your motherboard You will need to disable Plug and Play on your controller Turn off your computer Review the controller s documen tation check the Quick Start...

Page 17: ...ger will load as part of our CD ROM device driver installation process If you purchased our kit or successfully loaded the ASPI Manager you are ready to go Insert the Plextor Manager disk into yourflo...

Page 18: ...point Windows 95 to the root directory and it will automatically select and install the proper file If your Plextor provided SCSI controller is supported by Windows 95 it will automatically install no...

Page 19: ...etabcalled DeviceManager atthetopofthewindow Inthenewwindow of devices double click on SCSI Controllers This displays all the SCSI controllers currently installed in your system In the box called DRIV...

Page 20: ...he first company to ship a six speed CD ROM drive In early 1996 they shipped the first professional quality eight speed CD ROM drive SKC also is a leading manufacturer of compact disc players used for...

Page 21: ...NOTES 12 20PLEX OPERATION MANUAL 79...

Page 22: ...NOTES 80 12 20PLEX OPERATION MANUAL...

Page 23: ...less such repair modification or alteration is expressly authorized in writing by PLEXTOR c if the drive is subject to abuse neglect lightning strike electrical fault improper packaging or accident d...

Page 24: ...extor com Phone 408 980 1838 FAX 408 986 1010 BBS 408 986 1569 Toll Free 800 886 3935 PLEXTOR Japan Ueno YHK Building 7th Floor 7 6 Ueno 7 chome Taito ku Tokyo 110 Phone 81 3 3847 8281 FAX 81 3 3847 8...

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