Plextor’s CD-ROM Drives
MODEL
INTRODUCED
DATA
TRANSFER RATE
ACCESS
TIME
BUFFER
SIZE
1st generation
DM-3020/5020
1990
150 KB/sec
430 ms
64 K
2nd generation DM-3021/5021
1991
150 KB/sec
340 ms
64 K
3rd generation DM-3024/5024
1992
300 KB/sec
265 ms
64 K
4th generation DM-3028/5028
1993
335 KB/sec
240 ms
64 K
5th generation PX-43CH/45CH
1994
600 KB/sec
220 ms
1 MB
6th generation
PX-43CS/45CS
1994
600 KB/sec
170 ms 256 K
7th generation
PX-63CS/65CS
1995
900 KB/sec
145 ms 256 K
8th generation
PX-43CE/45CE
1995
675 KB/sec
130 ms 256 K
9th generation
PX-83CS/85CS
1996
1200 KB/sec
115 ms 256 K
10th generation
PX-12CS/12TS
1996
1800 KB/sec
105 ms 512 K
11th generation
PX-12/20TS
1997
1.8-3.0 MB/sec
95 ms
512 K
Warranty Information
PLEXTOR CORP. (‘‘PLEXTOR’’) warrants your 12/20PleX CD-ROM drive against any defect in
material and workmanship, under normal use, for a period of two years following its date of
purchase. In the event this product is found to be defective within the warranty period, PLEXTOR
will, at its option, repair or replace the defective CD-ROM drive.
This warranty is void if: a) the drive is operated or stored under abnormal use and maintenance
conditions; b) if the drive is repaired, modified, or altered, unless such repair, modification, or
alteration is expressly authorized in writing by PLEXTOR; c) if the drive is subject to abuse,
neglect, lightning strike, electrical fault, improper packaging, or accident; d) if the drive is
installed improperly; or e) if the serial number of the drive is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special, or consequential
damages such as, but not limited to, damage or loss of property or equipment, loss of profits or
revenues, cost of replacement goods, or expense or inconvenience caused by service interrup-
tions. Under no circumstances will any person be entitled to any sum greater than the purchase
price paid for the drive.
To obtain warranty service you may contact PLEXTOR’s Technical Support Department by
calling 800-886-3935. They will attempt to diagnose and correct your problem by phone. If the
drive does not function properly they will issue a Return Material Authorization (RMA) number.
You may be asked to furnish proof of purchase to confirm that the drive is still under warranty.
All 12/20PleX CD-ROM drives returned to PLEXTOR must be securely packaged and shipped
postage prepaid. All product returns must be authorized in advance by PLEXTOR’s Technical
Support Department. Authorization is confirmed by issuance of the RMA number, which must
be written prominently on the outside of the box in which the defective drive is returned to
PLEXTOR.