MPD-5 User Manual
4
WARRANTY
Playback Designs warrants the MPD-5 product against defects in material and
workmanship under normal use and service for a period of time specified by the product’s
serial number from the date of first delivery to the owner. The warranty time period is for 30
days. If within the first 30 days of ownership you register your Playback Designs MPD-3
product, by sending us a copy of your sales receipt, your name, address, city, state, zip
code, phone number, email address and your dealer’s store name, we will extend the
warranty to 3 years. This warranty is limited to the original owner.
Playback Designs will pay for return shipping charges (domestically) back to the owner
when the product is sent to Playback Designs within the first 30 days after purchase and
the fault can be confirmed by Playback Designs. Otherwise, owner will be responsible for
all shipping charges to and from Playback Designs. International customers must deal with
their local dealer or distributor.
For all warranty claims, a copy of the original invoice must accompany the product.
Opening the product or modifying it in any way by the owner, including but not limited to
cryogenic treatment, will void any warranty.
Please contact Playback Designs for a RA (Return Authorization) number and shipping
instructions before shipping any product to Playback Designs.
Playback Designs products are sold worldwide through authorized dealers with restricted
territories. If any Playback Designs product is purchased from non-authorized dealers or
from a dealer selling outside his / her authorized territory all warranties will be void.
If you purchased this product from a dealer please take a moment and send us an email to
so we can register you for the warranty. If this product has
been shipped to you directly from Playback Designs you are automatically registered.
